
"""We're Different!"" Overcoming the Challenges of Applying Lean Principles to Knowledge Work"
April 27, 2017
By Drew Locher, President, Change Management Associates
If you are applying lean management principles to R and D, life science, or other knowledge work processes, you’ve probably heard the ""we're different” argument. It usually goes something like this, “You can’t apply lean process improvement techniques to creative work because everything we do varies.
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