MasterControl Incident Reporting Software

Issues are automatically routed to a designated Incident Coordinator who routes the report appropriately. Participants can be added “on the fly” as needed.

Using MasterControl’s fully customizable reporting, the incident report queue can be monitored and the occurrence of incidents analyzed. Pre-configured reports include Active Incident Reports, Incident Reports by Issue Type, and Incident Reports by Department.

MasterControl provides time-stamped audit trail, reporting, and electronic signature capabilities that fully satisfy the FDA’s 21 CFR Part 11 requirements. Security features include dual passwords for document approval; password expiration, encryption, and certification; and account lockout to stop unauthorized users from gaining system access.

To better meet the needs of companies in regulatory environments, the MasterControl validation approach dramatically cuts the time, pain, and cost involved in validation. MasterControl's continuum of innovative validation products and services include MasterControl Transfer OQ™.

MasterControl’s Professional Services team has developed a comprehensive training program that serves as a foundation for successful project implementation and helps companies realize software ROI faster. The team conducts training at MasterControl’s state-of-the-art Education Center in Salt Lake City and also at customers’ facilities.

Choosing MasterControl means getting the necessary technical support to ensure project success. MasterControl offers the expertise, infrastructure, and flexibility to meet every customer’s needs, from initial installation to regular maintenance.