Customer complaints are inevitable in any industry, but they take on a greater level of significance in the life sciences. Effectively tracking and resolving complaints is essential for compliance, especially when those complaints have to do with patient safety.
Medical device manufacturers must report adverse events to the FDA. The MasterControl eMDR software solution is ideal for tracking and resolving adverse events. An eMDR form can be initiated from our customer complaint management system, ensuring no data is lost.
The MasterControl Lifecycle Excellence Platform brings connectivity to your business. It ensures all your data is in a centralized location and that no data is lost through human error.
Make sure no data gets lost by using a digitized, completely connected solution.Download Data Sheet Now