Quality Audit Management


Virtual Audits

Virtual audits are a less expensive, but effective way to conduct and host audits with customers, regulators, or suppliers.

Remote audits are an increasingly common way to overcome barriers that prevent in-person audits. With the same goals, the virtual audit process covers the same ground as an on-site visit. Even regulators are embracing this trend with some performing remote audits or inspections under certain circumstances.

MasterControl Audit™

Virtual audit guidelines to get you through the process.

Get IT on Board


The IT team doesn’t typically get involved in audits. But with virtual audits they need to be involved from the beginning. Both companies need to ensure they have the technology to permit a virtual audit. Any audio/visual technology that will be used needs to be tested beforehand to ensure a good experience.

Documentation Is Front and Center


Any audit involves a lot of documentation. The benefit of a virtual audit is companies can collect and send documentation beforehand and not be caught off guard. To truly benefit from virtual audits, companies need a digital document management system. This will let them share standard operating procedures, training records, and other documents instantly and securely.

Prepare a Virtual Tour


Depending on the type of audit, a virtual tour of the facility can be an acceptable replacement for an on-site tour. The hosting company can use a mobile device to conduct a tour, but the auditor will be limited in what he or she sees.

Stick to the Schedule


In-person audits have a definite beginning and end. With virtual audits, those clear boundaries can get a bit blurred. That’s why it’s so important for both companies to agree to a schedule beforehand and ensure that when the audit’s concluded, no further queries are made by the auditor.

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What Is a Virtual Audit?

A virtual audit is pretty much what you’d expect. Rather than come in-person, the auditor connects with the hosting company online. This can involve electronic document sharing or a conference call between the two parties.

Two office workers discussion by laptop

Virtual Audit Software

Conducting an audit virtually will naturally require some type of software. Certain types of software work better for virtual audits, though. A good example of this is an electronic quality management system (QMS) that enables easy file sharing between companies.

Virtual audits are part of the new normal.

Prepare your company with a cloud-based audit management system that lets you go virtual.

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