Maximize Life Sciences Equipment Uptime and Compliance

"The software provides all the tools we need to manage calibration processes efficiently and keeps everything organized and accessible. What really sets them apart is their customer support and willingness to collaborate."

"MasterControl's Mx solution is embedded with quality throughout the entire platform and process. Mx does not just document completion of executed steps during the manufacturing process. It allows you to easily configure defined parameters and what happens when entered values exceed these limits. The Review by Exception tool allows quality assurance reviewers to focus on specific key areas of the batch record rather than completing a line-by-line review due to these configurable controls. In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and quality events. For example, the system performs training checks to prevent users from working on a batch record if their training is not complete (there is an option for a supervisor override), and deviations can be launched and linked from the batch record with the quality event status clearly visible to batch reviewers. Lastly, we like how easy the software is to implement and use; we are able to configure it ourselves without needing ongoing consultants. When needed, MasterControl's support team is among the best I've interacted with."