MasterControl Inc. takes the privacy of its users seriously. Generally, you can
browse through our Website without giving us any information about yourself
(including your email address). When we do need your personal information
to provide information that you request or when you choose to provide us
with your personal information, this policy describes how we collect and
use your personal information.
changes here so that you will always know what information we gather and
how we might use that information
You can also review our Data Processing Agreement here.
MasterControl requests personal information from you in order to gather your
contact information, such as name, company name, address, phone number, email
address, and other company demographic information (collectively, your "Profile
Information"). Some of this information is optional and you may choose not
to provide it. MasterControl may use the information to contact you to further
discuss your interest in our company, the products that we provide, to send
information regarding new white papers, Q&As, updates to the product,
and to send a newsletter. You can opt out of receiving such information by
managing your preferences at the bottom of each email communication, emailing
us at email@example.com, or speaking with a representative. Your Profile
Information is accessible only by MasterControl employees and affiliated
MasterControl resellers and will not be shared, rented, or sold to third
parties. MasterControl reserves the right to maintain information on customers
who have violated our license and services agreement.
When you browse our Website, we may also log your IP address (the Internet address
of your computer) to give us an idea of which part of our Website you visit
and how long you spend here as well as referring/exit pages and the files viewed on our site, operating system, date/time stamp, and/or clickstream data. We do not link your IP address to any other personal information that you send to us. We do this to improve services we offer to you.
For more information on cookies, please visit
Use and Sharing of Information We Collect
We will not sell your personal information.
We will use your information for several general purposes including: fulfilling
any requests for information or services placed by you, processing any other
transactions authorized by you, personalizing your experience on our Website,
keeping you up to date with news about MasterControl, our products and services,
and providing other information to you which we think you may find of interest.
Your personal information shall not be used for any other purposes.
- We may disclose your personal information for the following reasons:
- As required by law to comply with a subpoena or other legal process
- If Mastercontrol Inc. is involved in a merger, acquisition, or sale,
we will notify you via email and/or a notice on our website of a
change in ownership or uses of your personal information.
- To any 3rd party with your prior consent to do so.
Use Of Information We Collect: Canada Residents
Per the Canada anti-spam legislation (CASL) that took effect on 7/1/2014,
when you provide your email to us you have given us implied permission to
send you business related marketing information. We use this permission to
fulfill any requests for information placed by you and make requests for
explicit permission to continue contacting you. If you do not grant us explicit
permission we will automatically opt your email address out of future electronic
Who May Process Data
Your personal information may be processed by us in accordance with this
to your personal data. Personal information will not be sold or transferred
to unaffiliated third parties.
Profile Information collected by MasterControl is stored in secure operating
environments that are not available to the general public. However, no data
transmission over the Internet can be guaranteed to be 100% secure. As a
result, while we strive to protect your personal information, we cannot ensure
or warrant the security of any information you transmit to us or from our
Website and services.
Online Advertising We Use
We use Google AdWords Remarketing to advertise MasterControl across the Internet.
AdWords remarketing will display relevant ads tailored to you based on what
parts of the MasterControl website you have viewed by placing a cookie on
your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The
cookie is used to say "This person visited this page, so show them ads relating
to that page." Google AdWords Remarketing allows us to tailor our marketing
to better suit your needs and only display ads that are relevant to you.
How to Opt Out of Remarketing and Advertising
If you do not wish to participate in our Google AdWords Remarketing, you
can opt out by visiting Google's Ads Preferences Manager
Some sections of our website require your information to be stored in what's
known as a session variable. Session variables exist for the length of your
visit (or in the case of our client login, until you log out).
Access and Changes to your Personal Information
Upon request, we may provide you with a copy of the personal information
which we hold about you. Please address requests to firstname.lastname@example.org
and insert "access request" as the subject heading, or write to us at the
MasterControl corporate address, stating your name and email address for
At your request, we will use reasonable efforts to update / correct personal
information previously submitted by you. You may also request that we cease
processing the personal information we have about you and that we delete
your personal information from our database or records. However, it may be
impossible to delete your information without some residual information because
of backups and records of deletions.
Please address your requests to change or delete your personal information to
email@example.com and insert "change details" or "unsubscribe" as appropriate
as the subject heading. Alternatively you may write to us at the MasterControl
corporate address, stating your name and email address for identification
We will only perform the activities outlined above to the extent that such activities
will not compromise privacy or security interests.
Changes to this Policy
made we will post a revised version on the Website. It is your responsibility
Your continued use of the Website will indicate your agreement to any such
If you do not agree or are not comfortable with any component of this Privacy
Policy, your only remedy is to discontinue use of the website and associated
services. If at any time you believe that MasterControl has not adhered to
these principles, please contact us at firstname.lastname@example.org and we will
use reasonable efforts to promptly review your inquiry. Also, if we decide
will always know what information we gather, and how we might use or disclose
For further information
email us at email@example.com or write to us at the MasterControl corporate
address: 6350 3000 E, Salt Lake City, UT 84121