Data Usage
Revision 04 November 2025
MasterControl commits to the following obligations with regard to the Client Data:
(a) Any AI Services using Client Data will protect the confidential nature of such Client Data.
(b) All Private AI Services offered by MasterControl will be configured to keep all Client Data and Client-specific models segregated from all other clients.
(c) MasterControl will not use Client Data to train or fine-tune the models in any Federated AI Service except with a specific opt-in included in an application control panel or in Offering-Specific Terms.
For purposes of these terms, the following definitions apply:
“AI Services” means a product or product feature using AI technology. AI Services comprise both Private AI Services and Federated AI Services
“Client Data” means any Client-specific data and information in managed documents provided or submitted by Client or Users to or through the Service. For the avoidance of doubt, Client Data does not include Resultant Data.
“Federated AI Services” means a product or product feature using AI technology wherein the product or product feature uses a generative model trained at least in part on Client Data.
“Offering-Specific Terms” means the offering-specific terms located at https://www.mastercontrol.com/legal/ that supplement this Agreement with regard to any Optional Offerings.
“Private AI Services” means a product or product feature using AI technology in a way that does not put Client Data or Confidential Information at risk. Examples of Private AI Services include, but are not limited to, Retrieval-Augmented Generation (“RAG”) services used for search; products or features using client-specific AI models, fine-tunes, or overlays; products or features trained exclusively on publicly available or synthetic data; and non-generative inference.
