General Manufacturing

Integrated Quality Management Software - ISO 9000 Compliant Software to Improve Paper or Manual Quality Assurance System Processes

Rapid technological advances and globalization of the market has made the manufacturing environment tremendously competitive. In order to stay in business, manufacturers must constantly find new ways to design and make products in a cost-effective and efficient manner. Most of all, they need to continuously improve product quality.

Watch Related Videos
Download Free Resources

Regulatory Requirements and Quality Standards

To compete better in the international market, manufacturers and their suppliers conform to ISO 9000 quality management standards and ISO 14000 environmental management standards. Companies that are publicly traded or those planning to go public or are acquired by public companies also need to comply with the Sarbanes-Oxley Act (SOX).

Quality Challenges

For manufacturers and their suppliers, the ultimate goal is to produce safe, reliable, and high-quality products. To achieve this goal, they must address many quality-related challenges, including:

  • High Costs: Manufacturers with multiple facilities and employees in different locations may find it cheaper initially to maintain separate quality systems, but the inefficiency of paper-based or hybrid systems that are not connected can cost a lot in terms of man-hours.
  • Search and Retrieval Issues: It's difficult to search and retrieve voluminous documentation (SOPs, policies, etc.) stored in disparate paper-based and electronic systems, especially during ISO and customer audits.
  • Inefficient System: For companies using a paper-based quality system, the change control process can be long and cumbersome, requiring face-to-face meetings to discuss changes and obtain approval and signatures. Any rejected change means even more meetings.
  • Poor Turnaround: A change control process that's not connected to other quality processes (CAPA, customer complaint, training, etc.) is likely to cause a poor turnaround in change implementation.

MasterControl Integrated Quality Management Software Solution

The MasterControl™ integrated quality management suite is a configurable, easy-to-use solution that helps companies attain and sustain ISO certification and regulatory compliance. MasterControl connects different departments with each other and with data and processes under a secure and centralized Web-based system. This connectivity helps promote quality throughout the enterprise by allowing management to continuously monitor and proactively improve the quality system.