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GxP Lifeline

Unparalleled Paperless Manufacturing Solution Now Available Globally


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Digitization and automation are revolutionizing manufacturing worldwide. Yet rather than replacing humans as some have feared, the most innovative technologies are actually enhancing workers’ capabilities as decision-makers and data managers. One innovation in particular is uniquely designed to equip modern manufacturers for efficiency and success: the MasterControl Manufacturing Excellence™ software solution, which is now available to manufacturers anywhere in the world and in 10 different languages.

Manufacturing Excellence enables manufacturers to create dynamic connections between critical systems, data sources, processes and people across the enterprise. This integrated approach gives manufacturers a holistic view of production and quality data.

“Over the past decade, the manufacturing industry has adopted software systems to better manage complex equipment, processes, data and planning. Unfortunately, these systems are often disconnected and still rely on paper in some form,” said MasterControl EVP of Marketing and Global Partnerships Sara Bresee. “To remain competitive in an age of data-driven intelligence and smart manufacturing, manufacturers must successfully digitally transform, integrate siloed systems and eliminate inefficient and insecure paper-based and hybrid processes. We believe Manufacturing Excellence is the tool to help them do just that.”

The Immediate Impact of Enhanced Efficiency

Recognizing manufacturers’ need for improved production precision, efficiency and quality, MasterControl first launched Manufacturing Excellence in the U.S. in 2019. Fifty companies have since implemented the solution and are now reaping benefits such as:

  • Fully digitized production records.
  • Dramatically accelerated review times.
  • Vastly improved data integrity.
  • Fewer deviations.
  • Increased capacity.
  • Enhanced employee efficiency.
  • Elimination of human errors.

“Like many manufacturers, we’ve struggled to overcome persistent production documentation errors and rising manufacturing costs,” said Robin Joyner, system administrator at Wellington Foods. “However, after implementing the MasterControl Manufacturing Excellence solution, we experienced a 90% decrease in data input errors, which allowed us to accelerate production record execution and product releases to grow our business more efficiently.”

Other customers have seen a 50% reduction in the amount of time employees spend focused on production documentation within three months of going live with the solution. Those efficiencies are allowing workers to focus on their core competencies instead of paperwork.

Extending Digital Capabilities

The ultimate aim of the Manufacturing Excellence solution is to help manufacturers establish production records and processes that are completely paperless, errorless and frictionless. It also extends a manufacturer’s digital edge to the shop floor and eliminates the three most severe issues that commonly plague data: insufficient visibility, entry accuracy and integrity flaws.

Customers that implement the solution are realizing immediate and quantifiable improvements in key performance areas upon deployment.

“By preventing documentation issues in real time to minimize error corrections, we mitigate the need for deviations and rework, and also strengthen our compliance efforts,” said Cory Robinson, director of quality at Legacy Pharmaceutical Packaging. “The MasterControl Manufacturing Excellence solution enables us to save time by ensuring data integrity the first time, which has improved our overall quality performance and positively impacted the customer experience across our entire production life cycle.”

The solution is designed to enable manufacturers to effectively wield data that helps them actualize a measurable and scalable impact on operational performance and product quality. Manufacturing Excellence makes it possible for manufacturers to:

  • Remove any remaining paper from the shop floor to expedite product reviews and guarantee that releases are fully digital, connected and prompt.
  • Eliminate preventable errors, long review cycles and costly waste created by manual, mistake-prone data entry processes to help ensure production is right the first time.
  • Reduce friction between operations and quality assurance priorities and metrics to improve line performance and accelerate production.

The following advanced MasterControl tools are included in the Manufacturing Excellence solution:

  • MasterControl EBR™: Empowers process manufacturers to digitize, streamline and maintain orderly master batch and batch production records.
  • MasterControl eDHR™: Lets medical device and discrete manufacturers achieve total control of device history records (DHRs) and device master records (DMRs).
  • MasterControl Recipe™: Helps process manufacturers manage recipe changes and substitutions in a single master recipe template.
  • MasterControl Variant™: Allows discrete manufacturers to easily manage product family variation changes and substitutions in one master template.
  • MasterControl Equipment Calibration™: Automates equipment calibration for more efficient performance.
  • MasterControl Equipment Maintenance™: Electronically manages equipment maintenance schedules and automatically generates preventive maintenance tasks.

The Perfect Digital Complement

Adding Manufacturing Excellence to the suite of cloud-based MasterControl products means that companies worldwide can now manage manufacturing, quality, validation, compliance and a host of other related processes across the entire product life cycle — all on a single, configurable platform that offers unmatched performance, value and flexibility.

In addition to the global availability of Manufacturing Excellence, the full MasterControl Platform is now available in 10 different languages: English, French, German, Italian, Spanish, Portuguese, Japanese, Korean, Traditional Chinese and Simplified Chinese.

For more information about the MasterControl Manufacturing Excellence solution, including demos and pricing, please visit https://www.mastercontrol.com/manufacturing.


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James Jardine is the editor of the GxP Lifeline blog and the marketing content team manager at MasterControl, Inc., a leading provider of cloud-based quality, manufacturing, and compliance software solutions. He has covered life sciences, technology and regulatory matters for MasterControl and various industry publications since 2007. He has a bachelor’s degree in communications with an emphasis in journalism from the University of Utah. Prior to joining MasterControl, James held several senior communications, operations, and development positions. Working for more than a decade in the non-profit sector, he served as the Utah/Idaho director of communications for the American Cancer Society and as the Utah Food Bank’s grants and contracts manager.


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