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GxP Lifeline

A Centralized Event Management Approach to CAPA Control - Did You Know?


Did You Know?

Many medical device companies currently funnel their issues and events via a channeled process. In other words, customer complaints are reported and channeled to CAPA (if necessary) and then subsequently reported on. These complaints for example often cannot be compared to deviations since deviations are reported via another channel.

A channelized system isn't necessarily a bad system. In fact it works well for some companies but for medical device companies that need to centralize all of their issues and events and report on those issues and events horizontally, a centralized system is highly recommended.

MasterControl

MasterControl offers both centralized and channel QMS CAPA solutions as well as CAPA training. To learn more about our new event management ""command central"" system feel free to contact a MasterControl representative.

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MasterControl Inc. is a leading provider of cloud-based quality and manufacturing software for life sciences and other regulated industries. For three decades, our mission has been the same as that of our customers – to bring life-changing products to more people sooner. MasterControl helps organizations digitize, automate, and connect quality and manufacturing processes. Innovative MasterControl tools have a proven track record of improving product quality, reducing cost, and accelerating time to market. Over 1,100 companies worldwide use MasterControl solutions to streamline operations, maintain compliance, easily analyze and interpret large amounts of data, and visualize business insights in real time.


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