In FDA-regulated and ISO-certified environments, companies are expected to establish procedures for effective change control software systems in order to ensure product quality and safety. Regulated and ISO companies are also expected to maintain detailed documentation on all changes that are made in a change control software.
Given the multitude of ongoing processes for document change (design specs, formulations, SOPs, specifications for raw materials, etc.), automated change control systems are critical. Not only can software for change management assure compliance, it can also greatly enhance a company's productivity.
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MasterControl change control software is designed to help manufacturers automate and effectively manage every step of the change control process, from submission through actual implementation, verification, and close of project. Here's how MasterControl can ease some of the major challenges with your current change control system.
Change Control System Challenges
MasterControl Change Control Software Solution
Disconnected Change Control System Processes
Communication breakdown is likely to happen in companies that rely on disparate tools and processes to manage the quality system. In the context of change control system, this could mean lack of follow-up, late notifications, and tasks not completed by deadline. Suppliers could be making changes without proper and timely notification.
Poor Change Control Turn-Around
Timelines are essential in change control systems. A manual system that relies on paper-based documents to generate necessary data and old-fashioned legwork to route and track submissions and change orders is likely to have poor turn-around for change. implementation.
Training not Integrated with Change Control Software
In a manual system, it is difficult for employees to keep up with all the changes in SOPs, policies, and other critical documentation because the training process is not connected to the rest of the quality system for which MasterControl's Change control software was introducted.
Connected Change Control Software
MasterControl is an integrated change control software that connects different departments with data and processes under a secure and centralized system. This connectivity vastly improves efficiency through automatic task assignment, routing, scheduling, notification, and escalation of incomplete tasks. MasterControl is Web-based, so even suppliers and others outside the company (off-site or traveling employees) who need to participate in change control can do so from virtually anywhere.
Excellent Turn-Around with a Change Control System
MasterControl integrates and streamlines the entire change control system procedures for faster turn-around. It offers a best-practice form that incorporates priority level (by identifying the change as routine or temporary or emergency), as well as escalations. Plus, reports provide real-time status for all change control tasks.
Integrated Training System with Change Control System
With MasterControl, the change control software can be integrated with the training application. Any change to a document that warrants new training will automatically invoke training tasks. MasterControl can automate the process of distributing online exams with the training, and even includes automatic grading.
The change control software system from MasterControl offers a pre-configured, multi-page best-practice form for collecting and tracking data throughout the entire change control process.
Other important features provided by the change control software system from MasterControl are outlined below.
Form-to-Form Launching – A change submission form can be launched directly from a Corrective/Preventive Action (CAPA) form, connecting one process to the next. MasterControl streamlines this process and maintains the links, making it easy to see what triggered the change. Relevant information from the CAPA form will be automatically entered into the change submission form, reducing data entry. It also shows the history of the entire process.
Document Approval via Forms – With the change control software from MasterControl, the change submission form and the documents linked to it can be approved all at once, avoiding repetitive steps.
Dependent Routing – Completion of a task can be made dependent on another task to give managers more control and reduce cycle time (by prompting users immediately to begin their next task). An innovative dependency tree graphically illustrates the relationships between dependent processes.
Dynamic Explorers – The MasterControl Explorer, similar to Windows Explorer, is an easy-to-use and dynamic tool for finding and retrieving documents. All SOPs and other documents related to a particular change can be grouped together in the change control software. Users can create virtual folders within Explorers that will automatically retrieve documents based on pre-defined queries.
Powerful Reporting Tool – The change control software system can group data together by time interval, then chart the data for a specified range of dates. For example, the number of customer complaints that have led to a change can be totaled for each week and charted for the last year. Data can be summarized at multiple levels, so that change orders can be reported on by product, department, root cause, etc.
For more information about change management software, or the change control software system from MasterControl, please feel free to contact a MasterControl representative.