Supplier Quality Management
Any company that relies on suppliers and vendors to provide services or products must also bear the responsibility for managing their supply chains adequately. Meticulous supplier quality management is particularly essential for regulated companies. For example, the FDA mandates that all manufacturers must “establish and maintain procedures to ensure that all purchased or otherwise received product and services conform to specified requirements” (21 CFR Part 820 Subpart E – Sec. 820.50). In this case, “establish and maintain” means that the procedures have to be documented well enough to stand up to inspections and audits. To ensure that supplier documentation is properly maintained in a secure location, a robust (yet easily accessible to authorized personnel) electronic supplier quality management system (QMS) is critical to success.