Change Request Software

MasterControl's change request software provides functional and practical process and document management solutions. In addition to change request software, this includes solutions for document control, collaboration, training, CAPA, audit management, and other related activities.

A change request is the first step in initiating a change in the system. MasterControl change request software provides various stakeholders with the facility of filling out automated electronic forms for initiating the change request. This eliminates the hassle of redundant data entry as the data entered through these forms is automatically captured in the system. Management does not have to worry about incorrect data entry, which ultimately also helps save valuable time and resources. The requested change is then technically evaluated to figure out the exact impact of change. This also helps estimate the time required for analyzing/designing, planning, and implementing the change in the system. While designing the change, it is extremely important to document the change so that employees are able to emulate each step of the change without any discrepancies once it is eventually implemented. MasterControl's change request software documents every stage of the change to ensure adequate documentation according to compliance guidelines. The shortened lifecycle of document routing and approval makes it an ideal fix for publishing changes to employees and other affected parties.

Since MasterControl change request software is completely web-based, it aids in smooth collaboration between multiple internal and external authorized users. The secure online repository provides a unified platform where users can share and exchange ideas that later help shape the changes introduced in the existing set of processes. With secure login credentials, users can log on to the system, access documents, and make necessary changes from virtually anywhere. The document "check out" capability ensures that only the most current version of document is available at any time.

MasterControl change request software also helps management develop extensive training programs. Since the change request software is integrated with MasterControl's training module, management can avail their resources to focus on their business instead of spending extensively to outsource their training programs.

MasterControl change request software is just part of our quality management software solution suite, which connects employees, suppliers, contractors, and others involved in the change control process. MasterControl solutions allow companies to take full advantage of change request software. A change submission form, for example, can be launched directly from a CAPA form, connecting one process to the next. This initiates the change control process, which automatically initiates training tasks.