An organization's corrective action preventive action (CAPA) process is central to all control points. Corrective actions are intended to determine the cause of nonconformances that have been detected, while preventive actions are the plan put in place to stop the problem from happening again in the future.
Replacing a paper-based CAPA process with an electronic system is challenging, not to mention connecting it with change control, training and other quality systems. The resources below explain what to look for in an electronic system and how an automated corrective action preventive action system clearly brings great benefits, not only in terms of cost savings but also in terms of product safety and effectiveness.
The methods for dealing with CAPA require a high level of accuracy and flexibility. Rigorous regulatory and traceability requirements exist in industries such as aerospace, automotive, defense, life sciences or any other manufacturing operation. Implementing a corrective preventive action (CAPA) system enterprise-wide using state-of-the-art CAPA software should be an important part of any corporate quality system, regardless of industry.
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- Automated routing, notification, approval, and escalation
- Form-to-form launching
- Advanced CAPA task tracking
- Superior reporting and analytics capabilities
- Web-based system provides easy access to authorized users
- Central and secure repository for all documentation related to CAPA
- Best-practice electronic forms
- Best-practice workflow routes
- User-friendly CAPA forms
- Integration with other applications
The MasterControl CAPA solution automates the delivery, escalation and approval of CAPAs and other quality-related documentation. MasterControl provides a web-based, centralized repository for documents and powerful search and retrieval functionalities that can be used during inspections and/or audits. MasterControl also integrates CAPA functionality with a complete quality management system. When a CAPA is resolved for example the MasterControl QMS system can automatically trigger an SOP change and once the SOP is revised training tasks can be automatically released to specified employees. MasterControl CAPA forms can also be launched from other forms such as nonconformance or customer complaint forms.