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COVID-19’s Impact on Quality: 3 Lessons Learned and Where We Go From Here
Businesses worldwide are being tested in a crucible of quality. Companies in which quality was already fragile and inefficient have seen their processes go from lacking to completely broken during the COVID-19 crisis. Especially those companies in medical and related industries that have been directly involved in responding to the pandemic. As a result, the quality world has learned three key lessons from COVID-19—although not all the lessons are cautionary tales. Some exemplary cases provide hope for quality resilience, agility and success in the face of adversity.
Read the full article here: COVID-19’s Impact on Quality: 3 Lessons Learned and Where We Go From Here
