MasterControl customer Contract Pharmacal Corporation used to be a paper-based organization. Since switching to MasterControl’s electronic quality management system (QMS), they’ve seen immense benefits.
As a contract manufacturer, the company gets audited by about 30 customers annually. They’re also regulated by the U.S. Food and Drug Administration (FDA). In the past, they haven’t always been comfortable going into audits because they weren’t confident in their training documents. With MasterControl, they know all employees are current on their training and they can easily pull up the records.