MASTERCONTROL PRIVACY NOTICE

1. WHO WE ARE

MasterControl is a global company headquartered in the US, with offices in Utah, United Kingdom, Japan, Singapore, India, and Australia. We provide a full line of industry specific quality and compliance software solutions and services (the " Services") to customers worldwide. Our offerings enable regulated companies to accelerate compliance and get to market faster while reducing costs and improving efficiency.

2. WHAT PERSONAL DATA DO WE COLLECT?

The information we collect depends on the context of your interactions with MasterControl and the choices you make (including your privacy settings), the products and features you use, your location and applicable law.

2.1. Information you provide to us

• Our Website offers various ways to contact us, such as through form submissions, chatbot, email, or phone to inquire about our company and Services. For example, when expressing an interest in obtaining information about MasterControl or our Services, interacting with a chatbot on our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you (such as business contact information you provide to us). We may also collect information from you in person at a tradeshow or event or via a phone call with one of our sales representatives.
• You or your organizations administrator may provide certain personal information to us through the Services. For example, when you create a MasterControl account to access and use the Services, when you consult with customer support, and/or send us an email or communicate with us in connection with the Services (for example, to make a support request).

The personal information we collect may include:

• Business contact information (such as your name, job title, organization, phone number, email address and country) as well as the nature of your communication;
• Professional information (such as your company name, company size, department, industry, job title, company address, and company telephone number);
• Marketing information (such as your contact preferences); and
• Any information you choose to provide to us when completing any 'free text' boxes in our forms.
• Account log-in credentials (such as your email or username and password, when you sign-up for an account with us).
• Troubleshooting and support data (which is data you provide when you contact MasterControl for help, such as the solution you use, and other details that help us provide support. For example, contact or authentication data, the content of your chats and other communications with MasterControl, and the solution you use related to your help inquiry).
• Payment information (including your credit card numbers and associated identifiers, billing address and background information, but only where you pay for the Services).

If you ever communicate directly with us, we will maintain a record of those communications and responses.

2.2. Information we collect automatically

• We use common information-gathering tools, such as tools for collecting usage data, cookies, web beacons and similar technologies to automatically collect information that may contain personal data from your computer or mobile device as you navigate our Websites, certain Services or interact with emails we have sent to you. For further information about our use of cookies and similar tracking technologies, please review our Cookie Notice.
• Websites and email communications: When you visit our Website or interact with our emails, we use cookies and similar technologies such as web beacons, tags and JavaScript, alone or in conjunction with cookies, to automatically collect certain technical information from your browser or device (such as your IP address, your operating system, your browser, device information, unique device identifiers, mobile network information, request information (speed, frequency) and information about how you interact with our emails, Website and other websites (such as the pages and files viewed, searches, operating system and system configuration information and date/time stamps associated with your usage). This information is used to analyze overall trends, to help us provide and improve our Websites and to guarantee their security and continued proper functioning. For further information about our use of cookies and similar tracking technologies, please review our Cookie Notice.
• Device and usage Data: In connection with your organization's deployment of certain MasterControl Products and Services, we may also automatically collect certain data through log files and other technologies relating to the performance and configuration of the Products and Services, and our customer's and their end-user's consumption of and interaction and use of such Services (for example, we may know who the most active end users are, which pages of the Services are visited and which links are clicked or features are used). This information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files viewed, searches and other actions you take, operating system and system configuration information and date/time stamps associated with your usage.
  This information is used to maintain the security of the Services, to provide necessary functionality, as well as to improve performance of the Services, to assess and improve customer and end user experience of the Services, to review compliance with applicable usage terms, to identify future opportunities for development of the Services, to assess capacity requirements, to identify customer opportunities and for the security of MasterControl generally (in addition to the security of our Services). Some of the device and usage data collected within the Services, whether alone or in conjunction with other data, could be personally identifying to you. Please note that this device and usage data is primarily used for the purposes of identifying the uniqueness of each end user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the Services to our customers (where we act as a processor).
• Chatbot: Our chatbot feature is provided through a third party. When you interact with a chatbot feature on our Website, your conversation can be recorded and we may use your communications and the data you provide in order to assist you during the chat session, to improve our products and services, and otherwise as necessary to respond to your customer service inquiries. If you not consent, please do not interact with any chatbot feature.
  The information provided during a chat session is generated using artificial intelligence (“AI”). All AI products may provide incorrect information, sometimes referred to as ‘hallucinations.’ The information provided is designed to be helpful in finding and understanding MasterControl’s services and policies, but nothing provided by a chatbot is binding on MasterControl. Only MasterControl’s regular webpage content is authoritative regarding any service or policy provided by MasterControl.

2.3. Information we collect from other sources

• In order to contact you about products you may be interested in, enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, data providers, social media platforms, lead generation providers as well as from other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising, direct marketing, sales event promotion and optimizing our Website, Services and marketing activities.

2.4. Social Media Features

• Our Websites may use social media features, such as the Facebook “like” button, the “Tweet” button and other sharing widgets (“ Social Media Features”). You may be given the option by such Social Media Features to post information about your activities on a website to a profile page of yours that is provided by a third-party social media network in order to share with others within your network. Social Media Features are either hosted by the respective social media network or hosted directly on our website. To the extent the Social Media Features are hosted by the respective social media networks and you click through to these from our website, the latter may receive information showing that you have visited our website. If you are logged in to your social media account, it is possible that the respective social media network can link your visit to our websites with your social media profile.
• MasterControl also allows you to log in to certain of our Websites or Services using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information from these services with us such as your name and email address to pre-populate our sign-up form.
• Your interactions with Social Media Features are governed by the privacy policies of the companies providing the relevant Social Media Features.

3. HOW DO WE USE YOUR INFORMATION?

We use and process the personal information we collect and/or receive (alone or in combination) for the purposes and legal bases identified below:

• Providing our Websites and Services: We process your personal information in reliance on our legitimate interest to operate and administer our Websites and to provide you with the Services and content you access and request (e.g., to download content from our Websites).
• Communicating with you about our Products and Services: We may send you product, service, technical and other administrative or technical email, messages and other types of notifications in reliance on our legitimate interests in administering the Products and Services and to provide certain features. These communications are considered part of the Services and in most cases you cannot opt-out of them. If an opt-out is available, you will find that option within the communication itself or in your account settings.
• Promoting the security of our Websites and Services: We process your personal information by tracking use of our Websites and Services, creating aggregated, non-personal data, verifying accounts and activity, investigating suspicious activity and enforcing our terms and policies, to the extent this is necessary for our legitimate interest in promoting the safety and security of the Services, systems and applications and in protecting our rights and the rights of others.
  • For the UK, French, and German websites, EU visitors have the option to control the amount of processing through acceptance or denial of certain cookies.
• Providing necessary functionality: We process your personal information in reliance on our legitimate interest to provide you with the necessary functionality required during your use of our Websites and Services.
• Handling contact and support requests: If you complete a contact form, request additional support or documentation, request end user support, or if you contact us by other means including via a phone call, we process your personal information to perform our contract with you and to the extent it is necessary for our legitimate interest in fulfilling your requests and communicating with you.
• Managing event registrations and attendance: We process your personal information to plan and host events, training, or webinars for which you have registered or that you attend, including sending related communications to you, to perform of our contract with you.
• Developing and improving our Websites and Services: We process your personal information to analyze trends and to track your usage of and interactions with our Websites and Services to the extent it is necessary for our legitimate interest in developing and improving our Websites and Services and providing our end users with more relevant content and service offerings, or where we seek your valid consent.
• Assessing and improving end user experience: We process device and usage data as described in sections above, which in some cases may be associated with your personal information, in order to analyze trends in order to assess and improve the overall user experience to the extent it is necessary for our legitimate interest in developing and improving the service offering, or where we seek your valid consent.
• Reviewing compliance with applicable usage terms: We process your personal information to review compliance with the applicable usage terms in our customer’s contract to the extent that it is in our legitimate interest to ensure adherence to the relevant terms.
• Assessing capacity requirements: We process your personal information to assess the capacity requirements of our Services to the extent that it is in our legitimate interest to ensure that we are meeting the necessary capacity requirements of our service offerings.
• Identifying customer opportunities: We process your personal information to assess new potential customer opportunities to the extent that it is in our legitimate interest to ensure that we are meeting the demands of our customers and their end users’ experiences.
• Registering office visitors: We process your personal information for security reasons, to register visitors to our offices and to manage non-disclosure agreements that visitors may be required to sign, to the extent such processing is necessary for our legitimate interest in protecting our offices and our confidential information against unauthorized access.
• Displaying personalized advertisements and content: We process your personal information to conduct marketing research, advertise to you, provide personalized information about us on and off our Websites and to provide other personalized content based upon your activities and interests to the extent it is necessary for our legitimate interest in advertising our Websites, Services or, where necessary, to the extent you have provided your prior consent.
  • EEA and California Residents: Please see the Geographical Privacy Right Supplements section below to learn how you can control how the processing of your personal information for personalized advertising purposes.
• Sending marketing communications: We will process your personal information to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, push notifications, etc.) about us and our affiliates and partners, including information about our products, services, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent.
  • EEA and California Residents: Please see the Geographical Privacy Right Supplements section below to learn how you can control how the processing of your personal information by MasterControl for marketing purposes.
• Complying with legal obligations: We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of personal information to protect our rights or is necessary for our legitimate interest in protecting against misuse or abuse of our Websites, Services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes or to respond to lawful requests.

3.1. How Do We Share Your Information?

We may disclose your personal information to the following categories of recipients. MasterControl does not sell any personal information.

• Service providers. In order to provide our Website and Services to you, it is necessary for us to disclose your information to contracted third parties and service provider partners who perform certain functions of our service on our behalf. Examples include payment providers (to authorize, record, settle and clear payment card transactions); cloud hosting providers (to provide data storage and processing services); communications providers (to process new queries and to manage our emails); and analytics company to perform analysis on the Website and Services.
• MasterControl's affiliates. MasterControl is headquartered in Salt Lake City and has offices in the United Kingdom, Japan, Singapore, India, and Australia. We may share information with our parent companies, subsidiaries and/or affiliates for use and processing purposes described in this Notice.
• Compliance with laws. We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or other legal process (including in response to public authorities to meet national security or law enforcement requirements).
• Vital interests and legal rights. We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our signed agreements or this Notice, or as evidence in litigation in which MasterControl may be involved.
• Business transfers. We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Notice.
• Social Media Widgets. The Website may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
• Consent. We may share your information with any other person with your consent to the disclosure.

3.2. Cross-Border Data Transfers

MasterControl is headquartered in the United States and has offices, employees and services providers who operate around the globe. Therefore, as a global business, MasterControl processes, hosts and transfers personal information in different countries, including in the United States. These countries may have data protection laws that are different to the laws of your country.

MasterControl fully assesses the circumstances involving all cross-border data transfers and has suitable safeguards in place to require that your personal information will remain protected in accordance with this Notice. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law.

We process any personal data of our customers pursuant to the obligations of the Standard Contractual Clauses, which form part of our Data Processing Agreement (DPA). For reference, a copy of our DPA can be downloaded here.

4. SECURITY MEASURES IMPLEMENTED BY MASTERCONTROL

We are committed to security and privacy, maintaining appropriate physical, technical and administrative standards to protect the personal information that we collect.

The personal information collected or obtained by MasterControl is stored in secure operating environments that are not available to the public. However, no data transmission over the internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us or from our website and services.

5. GEOGRAPHICAL PRIVACY RIGHT SUPPLEMENTS

European Economic Area and UK Supplement

If you are a resident of the European Economic Area (Member States of the European Union, Iceland, Liechtenstein and Norway) or of the United Kingdom, the following additional rights apply to you:

• You can access, correct, update, delete, and deactivate your personal information through the Website by signing in to your customer account and editing your information as desired. You can also contact us at [email protected] for assistance.
• You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. To exercise these rights, contact us at [email protected].
• You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in the email. If you choose to no longer receive marketing information, we may still communicate with you regarding such things as your security updates, critical information about the product or Services functionality, responses to service requests, or other transactional, non-marketing purposes.
• If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. To exercise this right, contact us at [email protected].
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

California Resident Privacy Notice

This California Resident Privacy Notice supplements the information and disclosures contained in this Privacy Policy. It applies to individuals residing in California from whom we collect Personal Information as a business under the CCPA.

Personal Information Collection, Disclosure, and Sale

For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“ CCPA”).

Personal Information does not include information that is:

• Publicly available or lawfully obtained, truthful information that is a matter of public concern.
• Deidentified or aggregated.
• Otherwise excluded from the scope of the CCPA.

The chart below provides the categories of Personal Information and Sensitive Personal Information (as defined by the CCPA) we have collected, disclosed to a service provider or a contractor for a business purpose, or sold or “shared” (for cross-context behavioral advertising purposes) in the preceding twelve months since this notice was last updated. The examples of Personal Information and Sensitive Personal Information provided for each category reflect each category’s statutory definition and may not reflect all of the specific types of Personal Information and Sensitive Personal Information associated with each category.

Category	Collected	Disclosed (to a Service Provider or a Contractor)	Sold/Shared
A. Identifiers Examples: Name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, and account name.	Yes	Yes	Yes
B. Categories of Personal Information in Cal. Civ. Code Section 1798.80(e) Examples: Name, address, telephone number, employment, bank account number, credit card number, debit card number, or any other financial information.	Yes	Yes	No
C. Characteristics of Protected Classifications under California or Federal Law Examples: Race or color, ancestry or national origin, religion or creed, age (over 40), mental or physical disability, sex (including gender and pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity or expression, medical condition, genetic information, marital status, military and veteran status.	No	No	No
D. Commercial Information Examples: Records products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes	Yes	Yes
E. Biometric Information Examples: Physiological, biological, or behavioral characteristics, including DNA, that can be used, singly or in combination with each other or with other identifying data, to establish individual identity, such as imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.	No	No	No
F. Internet or Other Electronic Network Activity Information Examples: Browsing history, search history, and information regarding a consumer’s interaction with an internet website, application or advertisement.	Yes	Yes	Yes
G. Geolocation Data Example: Precise physical location.	No	No	No
H. Sensory Information Examples: Audio, electronic, visual, thermal, olfactory, or similar information.	Yes	Yes	No
I. Professional or Employment-Related Information Examples: Job application or resume information, past and current job history, and job performance information.	No	No	No
J. Non-Public Education Information (as defined in 20 U.S.C. 1232g; 34 C.F.R. Part 99) Examples: Records that are directly related to a student maintained by an educational agency or institution or by a party acting for the agency or institution.	No	No	No
K. Inferences Drawn from Personal Information Examples: Consumer profiles reflecting a consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	Yes	Yes	Yes
L. Sensitive Personal Information (Identifiers) Examples: A consumer’s social security, driver’s license, state identification card, or passport number.	No	No	No
M. Sensitive Personal Information (Log-In and Financial Information) Examples: Account log-in, in combination with any required security or access code, password, or credentials allowing access to an account.	Yes	Yes	No
N. Sensitive Personal Information (Precise Geolocation) Geolocation data used to locate a consumer within a geographic area that is equal to or less than the area of a circle with a radius of 1,850 feet.	No	No	No
O. Sensitive Personal Information (Group Membership) Examples: Racial or ethnic origin, religious or philosophical beliefs, or union membership.	No	No	No
P. Sensitive Personal Information (Contents of Communications) Examples: The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication.	No	No	No
Q. Sensitive Personal Information (Genetic Data)	No	No	No
R. Sensitive Personal Information (Neural Data) Examples: Information that is generated by measuring the activity of a consumer’s central or peripheral nervous system, and that is not inferred from nonneural information.	No	No	No
S. Sensitive Personal Information (Identifying Biometric Information)	No	No	No
T. Sensitive Personal Information (Personal Information Collected and Analyzed Concerning a Consumer’s Health)	No	No	No
U. Sensitive Personal Information (Personal Information Collected and Analyzed Concerning a Consumer’s Sex Life or Sexual Orientation)	No	No	No
V. Sensitive Personal Information (Personal Information of consumers that the business has actual knowledge are less than 16 years of age)	No	No	No

Use of Personal Information

We collect your Personal Information for the specific business and commercial purposes disclosed in Section 3 of our Privacy Policy.

Collection of Personal Information

We collect Personal Information from the following categories of sources:

1. You/Your Devices: You or your devices directly.
2. Affiliates.
3. Advertising Networks.
4. Analytics Providers.
5. Social Networks.
6. Resellers: Consumer data brokers.
7. Partners: Business partners.
8. Public: Publicly accessible sources.

Selling and Sharing of Personal Information

In the preceding twelve months since this notice was last updated, we sold or shared Personal Information to the following categories of third parties for the purposes of marketing, contracting vendors, and improving our services:

1. Advertising Providers: Advertising technology companies, such as advertising networks.
   • Personal Information we have shared or sold: Identifiers, Commercial Information, Internet or Other Electronic Network Activity Information
2. Analytics Providers.
   • Personal Information we have shared or sold: Identifiers, Commercial Information, Internet or Other Electronic Network Activity Information
3. Social Networks.
   • Personal Information we have shared or sold: Identifiers, Commercial Information, Internet or Other Electronic Network Activity Information

Your California Privacy Rights

If you are a California resident, you may exercise the following rights.

• Right to Know. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, shared, or disclosed by us; (2) purposes for which categories of Personal Information are collected, sold, or shared by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties to whom we disclosed, sold, or shared Personal Information; (5) categories of service providers or contractors to whom we disclosed Personal Information and (6) specific pieces of Personal Information we have collected about you.
• Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you.
• Right to Correct. You may submit a verifiable request that we correct inaccurate Personal Information that we maintain about you.
• Verification. Requests to know, delete, or correct Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations.
• Right to Opt Out. In some circumstances, you may opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your Personal Information. Click here to opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your Personal Information. Please note that certain third-party browser plugins, such as ad blockers, may interfere with the operation of our opt-out tool. If you have any such plugins enabled in your browser, please disable them before using our opt-out tool.
• Right to Limit Use and Disclosure of Sensitive Personal Information. In some circumstances, you may limit our use and disclosure of your Sensitive Personal Information. We do not use or disclose your Sensitive Personal Information for purposes other than the limited purposes permitted by the CCPA.
• Right of No Retaliation. You have the right not to be retaliated against for the exercise of your CCPA privacy rights, including when you are an applicant to an education program, a job applicant, a student, an employee, or an independent contractor.
• Submit Requests. To exercise your rights under the CCPA, please use call our toll-free number 1-866-747-8767, or email us at [email protected].
• Authorizing an Agent. If you are acting as an authorized agent to make a request to know, delete, correct, or opt out on behalf of a California resident, please email us at [email protected] and attach a written authorization signed by the resident.

Additional Disclosures

• Minors. We do not knowingly sell or share (for cross-context behavioral advertising purposes) Personal Information of consumers under 16 years of age.
• Opt-Out Preference Signals. You may also opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your Personal Information by turning on the Global Privacy Control (GPC) in participating browser systems. You will need to turn the GPC on for each browser you use. To learn more about the GPC, visit the Global Privacy Control website.

Contact Information

If you have any questions, comments, or concerns about this notice or our processing activities, please email us at [email protected] or write to us at 6350 South 3000 East Salt Lake City, Utah 84121.

Other U.S. States

Depending on your location, you may have the additional rights, subject to certain limitations, including:

• Right to Correct: Right to correct your inaccurate or incomplete personal information;
• Right to Delete: Right to request your personal information be deleted;
• Right to Know: Right to know what personal information we hold about you;
• Right of Non-Discrimination: The right not to receive discriminatory treatment for the exercise of your privacy rights.
• Right to Opt-Out: Right to opt out of the sale of your personal information or the processing of your personal information for targeted advertising or certain profiling and automated decision-making activities; and
• Right of Portability: Right to obtain a copy of your personal information in a portable and readily usable format;

Many states are currently undergoing the process of implementing privacy legislation, or updating recently created legislation. Customers are encouraged to verify what rights their state law guarantees at the time of their request. MasterControl will comply with applicable state legislation as needed.

You may request identity verification and a deletion evaluation by contacting the MasterControl Privacy Team at [email protected] or toll-free at 1-800-825-9117.

• You have the right to not be discriminated against for exercising any of the applicable rights described above. Examples of discrimination include denying you goods or services, charging you different prices or rates for goods or services, and providing a different level or quality of goods or services to you.

5.1. How Long Do We Keep Your Personal Information?

We retain your personal information where we have an ongoing legitimate business need to do so and for a period of time consistent with the original purpose as described in this Notice. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).

After expiration of the applicable retention periods, we will either delete or anonymize your personal information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. MODIFICATIONS TO THIS NOTICE

When necessary, this Notice is subject to changes. The date of its most recent revision is noted at the beginning of this Notice. If we make material changes to this Notice, we will notify you either by posting a notice of such changes or by directly sending you a notification. We encourage you to review this Notice frequently to be informed of how MasterControl is protecting your information.

7. CONTACT US

If you have any questions or concerns that are not addressed in this Notice, or if you wish to exercise your privacy rights, or file complaints, please email your questions or requests to us at [email protected].