Customer Complaint Management System

Turn your customer complaints into improvement opportunities with an online tracking system that complies with postmarket regulatory requirements.

In regulated environments, customer complaints take on a higher level of significance. This is especially true when they're related to adverse events or safety issues. Effective postmarket surveillance isn't really possible with paper or hybrid systems. A cloud-based, fully automated solution tracks customer complaints through to resolution, improving your products and increasing customer satisfaction.

MasterControl Customer Complaints