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Postmarket Excellence

Close the Quality Loop with Surveillance and Complaints

Improve product safety and quality with a unified, closed-loop system that helps regulated companies proactively manage, analyze, remedy and communicate postmarket surveillance processes throughout the product lifecycle—all on the MasterControl Platform™.

Quality and Complaint Management

Streamline, capture and document postmarket feedback activities from customer surveys and customer complaints. Integrate feedback into automated closed-loop nonconformance, CAPA and other postmarket quality processes to improve risk.

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Postmarket Document Management

Automate and manage the entire document lifecycle from creation to approval, distribution, retrieval and obsolescence. Streamline routing, follow-up, escalation and approval to reduce document cycle time.

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Coordinated Regulatory Reporting

Ensure consistent and timely reporting of product data to regulatory bodies initiated through postmarket and quality data gathering. Keep reporting consistent and in line with regulatory requirements while maintaining a summary log of the types of events that have and haven’t been reported.

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