MasterControl's online customer complaint software is an integrated part of the MasterControl quality suite, which automates and manages the complaint handling process in an efficient and cost-effective manner. Here are some of its robust features to ensure your system is always Compliant, Connected, and Complete:
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Sustained Compliance: MasterControl helps blood banks and other blood-related companies attain and sustain FDA CGMP compliance by optimizing the complaint-handling process, speeding up the turnaround from complaint submission to resolution, and keeping the overall quality of online customer complaint system always ready for FDA CGMP inspections or ISO quality audits.
Integrated Quality Management: MasterControl connects the paperless customer complaints with other quality processes for a holistic approach to quality management and implement effective online customer complaint software.
Enterprise-wide Product Application: The MasterControl online complaint software can handle every department's forms and documents-based processes, making it an ideal enterprise-wide solution.
For more information about MasterControl's online customer complaint software systems, please feel free to contact a MasterControl representative.