2025 Research Report: Overcoming Misinformation in Pharmaceutical Quality Management and Drug Manufacturing

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Alarming new research reveals 81% of physicians question the quality of drugs they prescribe. This trust deficit directly impacts patient adherence, therapeutic outcomes, and market success for pharmaceutical manufacturers. MasterControl's comprehensive study of 125 prescribing physicians uncovers the key drivers of this skepticism—from postmarket safety concerns to clinical trial data questions—and provides actionable strategies for rebuilding physician confidence through operational excellence and enhanced pharmaceutical quality management systems. Download our report to discover:

  • How manufacturing quality standards impact physician prescribing confidence and ways to address the growing trust gap.
  • Why data integrity across connected systems is crucial for countering pharma manufacturing misinformation.
  • Three transformative solutions to rebuild physician trust, optimise operations, and gain competitive advantage.

Digitisation: The Path to Restored Confidence

Traditional systems can't keep up in today’s complex pharmaceutical manufacturing environments. Manual processes and disconnected quality systems directly contribute to physician skepticism about pharmaceutical quality. When physicians cite inconsistent manufacturing (30%) and inadequate quality control standards (30%) as key reasons for questioning medications, manufacturers must respond decisively. Digitising pharmaceutical operations creates end-to-end visibility and traceability while minimising the human errors that undermine trust. Connected systems—from electronic batch records to integrated quality management—provide the foundation for consistent quality and data integrity that physicians demand. This digital transformation not only improves compliance and operational efficiency but directly addresses the quality control misinformation physicians encounter from patients, ultimately rebuilding the trust essential for market success. 

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Rebuild Physician Trust Now

Discover how operational excellence translates directly to physician confidence and market success.  

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FAQ on Regaining Physician Trust With Digital Systems

How do digital systems address physician concerns about drug quality?

Digital systems provide complete traceability, minimise human error, and enable real-time quality monitoring—directly addressing the manufacturing inconsistency concerns that 30% of physicians cite as reasons for distrust. 

Can MES software reduce product recalls?

Yes. Electronic batch records and automated quality checks dramatically reduce deviations and manufacturing errors that lead to recalls—the No. 1 factor eroding physician confidence in pharmaceutical products.  

How does digitisation counter misinformation?

Digitised systems capture comprehensive, verifiable quality data that manufacturers can readily share with physicians to counter quality control misinformation and rebuild evidence-based trust.  

Do I need ISO 13485 certification for QMSR compliance?

The QMSR does not mandate certification to ISO 13485, but the regulation incorporates the standard by reference. Certification may streamline compliance efforts, but the FDA will still conduct inspections to verify adherence to all QMSR requirements. 

Regain Trust With MasterControl

Our cloud platform enables pharmaceutical manufacturers to transform operations, rebuild physician trust, and ensure consistent quality through connected digital systems for manufacturing and quality management.  

  • Complete Visibility:

    Gain end-to-end traceability from raw materials through production while maintaining data integrity that physicians can verify.  

  • Error Prevention:

    Reduce manufacturing deviations by 25% with embedded controls that ensure production is right every time, addressing key physician concerns.  

  • Connected Quality:

    Integrate QMS with production systems for closed-loop quality management that eliminates the silos undermining physician confidence.  

  • AI Advantage:

    Deploy intelligent AI tools specialised for life sciences environments with transparent algorithms and complete audit trails that optimise processes while maintaining regulatory compliance.  

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