Documents are involved in all quality processes. Digital document control solutions use automation to keep documents moving through the approval process. Everyone involved can collaborate and give their approval online.
Training is an essential part of quality. Digital training management systems track training records and ensure all employees are up to date on training. MasterControl Training is connected to MasterControl Documents, which allows automatic training tasks to be sent out when standard operating procedures (SOPs) or work instructions are updated.
Corrective and preventive action (CAPA) is overwhelming without quality assurance tools. With the MasterControl solution users can launch a CAPA from other tools, such as customer complaints, deviations, nonconformances, etc. The tool ensures quality events are investigated and resolved in a timely manner.
Regulatory audits and inspections are nerve-wracking. However, a digital audit management tool can help a company be prepared for an audit at any time. When all quality-related information is in the same system it can easily be retrieved and shown to an auditor.