Quality Control

Quality Control Software Systems

Quality control software systems incorporate applications for quality control and assurance to enhance compliance and speed to market

Quality control software systems are critical in ISO compliant and regulated environments. Software for quality control and assurance offers companies the greatest risk management and return on investment (ROI).

The benefits of MasterControl's quality assurance and quality control software are many:

MasterControl QMS Overview

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MasterControl's Quality Control Software Systems

MasterControl is a leading provider of integrated solutions for quality control software. We have an extensive website where you can find articles and white papers by leading industry experts on quality control software and issues related to quality.

We offer quality control software systems for helping companies achieve and sustain both quality and compliance, while speeding up product development and production. Some of our offerings for quality control and issues related quality management are listed below:

  • MasterControl Documents™
  • MasterControl NonConformance™
  • MasterControl CAPA™
  • MasterControl Change Control™
  • MasterControl Customer Complaints™
  • MasterControl Training™
  • MasterControl Audit™
  • MasterControl Submissions Gateway™
  • MasterControl Bill-of-Materials (BOM)™
Closed loop quality management system process flow using MasterControl's Enterprise Quality Management Software System (EQMS)

MasterControl Quality Control Software Systems Help With Compliance And Interdepartmental Communication

Quality control software from MasterControl helps companies streamline essential quality processes and critical documentation. This enables them to achieve compliance with international standards and regulatory bodies, while simultaneously speeding up product development, enhancing their quality control quality assurance, and increasing communication within and between departments.

MasterControl's Quality Control Software System consists of the following integrated applications:

Document Control

MasterControl Documents helps increase the quality unit's efficiency and effectiveness by automating task assignment/routing, scheduling, follow-up, tracking, escalation, review, and approval of all documents-based processes. Our quality control system provides a single repository for all documentation, making search and retrieval easy. MasterControl Documents, the core application in the MasterControl quality management suite, integrates all quality processes such as change control, customer complaints, corrective/preventive action, audits, etc., for a closed-loop solution.

Corrective and Preventive Action

The MasterControl CAPA system interconnects different quality subsystems and tracks incidents that can escalate into a corrective action. It includes a best-practice "8D" process to guide the quality team through every step of CAPA implementation, from identification of the problem through corrective action. A CAPA form can be launched directly from another form (e.g., nonconformance or deviation report), automatically entering relevant data into the CAPA form, reducing data entry and eliminating errors from manual transfer of information. Through the Internet, customers, vendors, and others outside the company can submit customer complaint or other forms that could lead to CAPA quality control system.

Change Control

MasterControl Change Control streamlines the entire change control procedure & quality control system for faster turnaround. It offers a best-practice form that incorporates priority level and prompts risk assessment and classification of the change as low, medium, or high. Any high-level change implies great impact on the product and is likely to require regulatory filing. Customizable reports provide real-time status not only of change control tasks but of the entire quality system.

Training Management

MasterControl Training automates assignment and monitoring of training tasks and grading of online exams. It allows sequencing of training courses, so after a prerequisite course is completed; the next one is automatically launched. It provides group sign-off feature for verifying training of large groups of employees. Training management can be integrated with the rest of the quality control system, so a ny change to a document or process that warrants new training will automatically invoke training tasks upon approval of the change.


MasterControl Nonconformance is a robust solution designed to automate, manage, and streamline the process & quality control system for identifying, evaluating, reviewing, and handling of nonconforming materials, components, parts, and finished products. The solution's best-practice form and five-step process connect all responsible personnel for effective and timely disposition of a nonconformance. This solution offers the choice of maintaining a stand-alone nonconformance process for small-scale, localized incidents, or you may connect it to the CAPA process for automatic escalation when the situation warrants it. Training will automatically invoke training tasks upon approval of the change.

Quality Audit Management

MasterControl Audit automates, streamlines, and effectively manages the audit process. It provides advanced tracking capability, from scheduling and planning to execution and completion. MasterControl offers best-practice forms for tracking basic audit information and audit findings. Our quality control system automates scheduling of all recurring audit-related activities and provides advanced analytics and reporting capability, so managers get a real-time view of the audit process.

Customer Complaints

MasterControl Customer Complaints streamlines the complaint-handling process and reduces the lifecycle from submission to resolution which enhances the overall quality control system of an enterprise. A simple, three-step process is incorporated in a pre-configured, multi-page form that starts with the processing of a customer complaint, automatically moving to internal investigation, and culminating with a resolution of the issue. MasterControl's advanced reporting capabilities increase management oversight and demonstrate appropriate controls to regulatory agencies. MasterControl is web-based, so customers can submit complaints from virtually anywhere.

Forms-Based Processes Automation

MasterControl Process automates routing, notification, escalation, and approval of any forms-based process for faster turnaround. This solution offers best-practice features that prompt users with selected data to reduce data entry and avoid mistakes common in manual data entry to make an error free quality control system. Forms created in Microsoft Word, Excel, or PowerPoint can be converted to HTML, so users will see the same form and won't need new training. A company may also improve existing forms or design new ones to suit its needs.

Electronic Submissions

MasterControl Submissions Gateway facilitates electronic delivery of FDA applications (such as IND, NDA, and BLA) by providing control in assembling and tracking necessary documentation. It provides appropriate templates to streamline the dossier-creation process. MasterControl can be integrated with leading e-submission applications, connecting approved documents and forms-based content with the dossier assembly process, to accelerate submissions & improve your quality control system.

For More Information on MasterControl's Quality Control Software Systems

Please contact a MasterControl representative for additional information on quality control software, QA, TQM, etc. Our system for quality control offers numerous analytic reports for risk management. Our team can provide you with the particulars on a quality report that may be of specific interest.

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