Security and Infrastructure
In addition to optimal system performance and reliability, MasterControl employs the most current infrastructure security measures and technologies to ensure the security, confidentiality and integrity of your data. Our credentials, policies and processes are validated through regular, third-party audits, and they consistently comply with global regulatory data governance guidelines.
ISO Certifications
MasterControl has earned and maintains International Organization for Standardization (ISO) certifications that specifically apply to infrastructure and data security. These credentials demonstrate our commitment to continuous improvement and ensuring the protection of your systems and data
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ISO 27001:2013 Standard
Focuses on the implementation, maintenance and ongoing improvement of an information security management system (ISMS), using a risk-based approach.
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ISO 27017 Standard
Focuses on information security aspects specific to cloud computing and assists with the implementation of cloud-specific information security controls.
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ISO 9001 Standard
Sets the criteria for a quality management system (QMS) based on principles such as strong customer focus, full support of top management and continual improvement.
Comprehensive and Globally Compliant Security
MasterControl uses Amazon Web Services (AWS) as its cloud infrastructure provider. This enables us to provide high-performing, secure environments architected to protect your information, identities, applications and devices. AWS monitors and executes security programs through its global Security Operations Centers 24/7. AWS compliance programs include:
ISO 27001, 27017, 27018 and 9001 certified.
Cloud Security Alliance (CSA) controls.
System and Organization (SOC) reports to help you and auditors understand the AWS controls established to support operations and compliance.
And more.
MasterControl’s Privacy Policy
In the usual course of business, we collect various types of data and personal information depending on the context of your interaction with MasterControl. Our privacy policy explains who we are and how we collect, process and use the information. It also explains how you can exercise your privacy rights where applicable by law.
MasterControl's Responsible AI
Our dedication to building trustworthy AI technologies is demonstrated through rigorous testing, continuous oversight, and adherence to industry-leading privacy practices. MasterControl's ISO 42001 certification shows MasterControl's commitment to responsible AI, specialized for life sciences industries.
