MasterControl's training software is a learning management system (LMS ) designed to help you integrate quality into your daily operations and facilitate compliance. The training system provides tools to help prevent quality problems and to show regulators that your quality standards and policies work. FDA rules, ISO standards, and other international regulations require training as an integral part of quality, so it's crucial for you to choose the right training software.
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MasterControl Training is a robust, easy-to-use solution designed to effectively manage the training process and integrate it with other processes critical to regulatory compliance, such as CAPA, change control, audit, and customer complaints. Here's how MasterControl Training software addresses some of the major challenges that companies face in implementing training control.
In regulated environments, employees whose jobs directly affect product quality must be trained on relevant SOPs, policies, and other critical documents. A paper-based system requires distribution of training materials, tasks, reminders, and exams in person or via phone or email. It requires a lot of time and effort, Without vigilance, tasks can fall through the cracks.
MasterControl Training greatly increases efficiency by automating management of all training tasks, from routing to follow-up and escalation. This training system offers the capability to provide online exams, group sign off for companies that train large groups, and automatic sequencing of training tasks for progressive training.
Any substantial change to an important document typically requires retraining on the updated document. When the document revision and training systems are disparate, employees could miss training tasks and continue to perform their jobs based on outdated information.
MasterControl connects training with document revision and all other quality processes for a holistic approach to quality management and compliance.
Training coordinators spend most of their time in routing, follow up, escalation, and tracking of training tasks. They spend equal amount of energy in testing, verifying results, and tracking completion of training tasks.
MasterControl's training software automates routine tasks so training coordinators can focus on the quality of the curriculum and effectiveness of the training.
With a manual process, it is hard to see who needs what training when; how many users passed or failed; and how many have completed training. You have to compile voluminous records and enter data in spreadsheets to find out.
MasterControl's Job Code Matrix displays an up-to-date view of the training status of employees who have been grouped by Job Code. The training system's advanced analytics and reporting capability will help you track and address training gaps and deficiencies.
Most auditors scrutinize training records. Under a manual system, tracking and preparing each employee's training file require enormous effort. Paper records can be easily misplaced, creating issues during audit.
MasterControl Training provides a centralized, web-based repository for all training documents, so users and auditors will find all the documents they need in one place, greatly increasing your audit readiness.
It's not enough to train employees; you want to make sure they understand the material to do their jobs properly. It's easy to neglect testing under a manual system because everything takes more effort.
MasterControl's user-friendly features facilitate testing and ensure greater user acceptance. They include the capability to add pictures to exams to help explain complex questions and save an exam if the trainee is interrupted.
Life science companies and regulatory bodies trust MasterControl:
Patrick DeVillier, Senior Director of Compliance, A.P. Pharma, says:
"I have firsthand experience using MasterControl and it has increasingly become, if you will, a one-stop shopping for all of our data. That has really assisted everyone, from the chemist in the laboratory to senior management, in being able to access information and collate it for a given objective. Compared to the past when we had to run around to find disorganized information, MasterControl has allowed us to really focus our efforts on bringing together regulatory submissions."
The product managers who designed MasterControl's training software and LMS have walked in your shoes and understand the unique challenges of your industry. Each MasterControl product manager specializes in specific industries and develops product features that meet the needs of the industries they represent.
MasterControl expertise covers U.S., U.K., and European Union regulations, as well as ISO standards and ICH guidelines. Our experts share industry best practices through training programs and conference presentations, as well as white papers and publications.
Tom Golden, Manager of Document Control and Learning Services, BioMimetic Therapeutics, says:
"MasterControl makes it easy to be compliant. Obviously they've done their homework. They know what the requirements state. We just plug our information in there and we're compliant. To me, that's a great competitive edge."
MasterControl's successful software implementation and validation track record in over two decades has earned customer trust and confidence as reflected by a 97 percent customer retention rate.
The company reiterated its commitment to provide customers with high-quality software solutions and services when it attained the milestone as one of the first companies in the world to successfully complete certification audit to ISO 9001:2015 standards.
Rodger Ford, Former CEO, SynCardia and MicroMed Cardiovascular, says:
"As for SynCardia and MicroMed, I honestly don't think they would be viable businesses today had it not been for MasterControl or something like MasterControl and I don't know that there is anything like MasterControl."
Anne Howell, Director of Training and Development, Community Blood Center of the Carolinas, says:
"The system is very user-friendly, very easy to learn. All of the support has been nothing but positive. I think it's a very good system and I would not hesitate to recommend it to anyone."
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