Transition Plan: From Custom Device to Patient-matched


2021-bl-brandwood_715x320As of the February 25, 2021, the December 2019 amendment of the Therapeutic Goods (Medical Devices) Regulations 2002 relating to the regulation of personalized medical devices was enacted. Of the most notable changes, the regulatory amendments introduced include:

  • New definitions for custom-made devices and patient-matched devices which will likely result in a wide range of manufacturers that were previously exempt to now register their devices on the Australian Register of Therapeutic Goods (ARTG).
  • Changes to exemption conditions and arrangements for custom devices, introducing requirements such as annual reporting (of distributed units and adverse events), authorizations for the Therapeutic Goods Administration (TGA) to inspect production facilities and new record retention requirements (now up to 15 years for implantable devices).
  • A new concept of “Medical Device Production Systems (MDPS)” to allow healthcare professionals to produce personalized medical devices without the need for manufacturing certification.

New definitions

Until now, devices deemed “custom devices” had been exempt from ARTG inclusion and since 2016 have been progressively integrated into the TGA regulatory framework. The old definitions of custom device, however, lead to varying interpretations in the field and several devices that had the potential to be personalised to a prescription or a specific clinical case were generally accepted as “custom-made devices.”

Under the new amendment, new definitions are introduced. The over-arching family is “Personalised medical devices” with four sub-categories defined:

  1. Custom-made devices
  2. Patient-matched devices
  3. Devices produced using a Medical Device Production System (MDPS)
  4. Adaptable devices

Devices that meet the new definition of a “custom-made” medical device are now limited to rare, one-off, bespoke pieces that are designed and manufactured for patients whose treating health professional has determined that the patient’s anatomical or physiological features, or pathological condition, make them unsuitable candidates for patient-matched or adaptable medical devices that are included in the ARTG.

Devices that are designed using a pre-validated design envelope or produced via a repeatable and validated production process are generally no longer viewed as custom devices and will now need to be included in the ARTG.

This has significant implications for manufacturers as most devices previously supplied using the custom-made medical device exemption, no longer meet this definition and need to be included on the ARTG as patient-matched medical devices by November 1, 2024 (if eligible for the transition period).

Eligibility for the transition period

Manufacturers that have been supplying a kind of custom-made device before February 25, 2021, should have already notified the TGA that they have been supplying that kind of custom-made device via the TGA online form. Any kind of custom-device supply which was not declared prior to the February 25, 2021 deadline will be deemed as being released post-implementation date of the new rule and immediately subject to the new regime and registration requirements.

In order to be eligible for the transition period (ending November 1, 2024), manufacturers must also submit a notification to access the transition arrangement for their re-classified patient-matched devices by August 25, 2021.

Implications of the re-classification

Devices that no longer meet the definition of “custom-devices,” and which are now deemed “patient-matched,” will need to be re-classified by their manufacturer under Schedule 2 of the Therapeutic Goods (Medical Devices) Regulations 2002 and subject to the relevant conformity assessment procedure prior to ARTG entry by the end of the transition period on November 1, 2024.

For certain devices, manufacturers may require consolidation of their supporting technical file (e.g. clinical evidence) and potentially be required to implement a quality management system, which meets all necessary provisions prior to conformity assessment.

Custom-made devices previously supplied as part of procedure kits may also be impacted. As “patient-matched” devices are no longer exempt from ARTG entries, the license structure of re-classified devices included in a kit should be reviewed for implications. In some cases, a separate ARTG may be required to cover the “patient-matched” device.

A TGA Guidance document was published in December 2020 to help manufacturers navigate through these changes and help communicate the manufacturer’s new obligations as the supplier of personalised medical devices. Manufacturers should ensure they have transition plans in place to continue meeting the requirements of the TGA framework.


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Jean is a Senior Consultant and Device Consulting Manager at Brandwood CKC. He has extended experience in all phases of the product lifecycle, driving compliance from concept initiation through to commercialization and post-market support. He provides Regulatory and Quality Assurance expertise to a broad range of companies from start-ups to multinationals and supports projects involving various medical technologies. He is bilingual in French and English and holds a Masters’ Degree of Engineering (MEng.).


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Brandwood CKC offers deep support for navigating international regulatory processes. Whether it’s a TGA application, a strategy for MDR transition, a US pre-submission or 510(k) filing, or specific help with regulatory documents (e.g. Clinical Evaluation Reports), or an update of your quality system to gain MDSAP. Brandwood CKC understands you need a commercial approach which delivers viable options. Contact Brandwood CKC to discuss your needs and how they can help. You can email them at help@brandwoodckc.com or call 1 888-271-5063 (US toll free) or +61 2 9906 2984 (Sydney)


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