Supplier Quality Management

Definition

Supplier quality management (SQM) is the process of ensuring that a manufacturer's suppliers deliver goods and services that meet predefined quality criteria. It involves assessing and monitoring suppliers to ensure compliance with regulatory standards and continuous improvement in product quality and service delivery. Supplier Quality Management is crucial because it directly impacts a final product's quality, cost-effectiveness, and compliance with regulations. Effective SQM reduces production downtime, ensures regulatory compliance, and enhances customer satisfaction by consistently meeting or exceeding quality expectations.