An Information Technology (IT) department provides its employees with access to resources as required for the performance and fulfillment of job duties.
Information technology policies and procedures ensure that employee use of an organization's computing and telecommunications resources supports its business and administrative goals. Effective support of an organization's mission necessitates following stated rules whenever information technology is used. This also means that employees should not interfere with the appropriate uses of information technology by others employed by the organization.
An Information Technology department might also have IT policies and procedures about handling forms-based data, particularly electronic data. Most companies use forms to collect data from customers, employees, vendors, and contractors. In the FDA and ISO environments, forms are heavily used to perform such data-capture activities as audits, out-of-specifications (OOS), electronic batch records (EBR), device history records (DHR), nonconformances, deviations, corrective/preventive actions, and customer complaints.
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An IT policy and procedures may include privacy of the employer's records; information security and preservation; responsible use of company computers, networks, and telephones; and the privacy of electronic communications.
Rules may be outlined regarding any number of resources or employee behaviors, including:
MasterControl Process™, an integrated part of the MasterControl quality management suite, automates, streamlines, and effectively manages forms-based processes throughout an organization to help ensure compliance with FDA regulations, ISO standards, and other regulations.
Here's how MasterControl Process addresses some of the major challenges that companies face in establishing and maintaining forms-based processes.
To learn more about MasterControl's IT policy and procedure software systems, visit MasterControl's Resource Center or feel free to contact MasterControl representative for more details. The Resource Center offers industry white papers, product data sheets, Q & As, case studies and webinars which provide extensive information for companies seeking new tools for change management.