MasterControl offers versatile customer complaints handling software, which is an integrated part of the MasterControl quality suite. Customer Complaints automates and manages the complaint-handling process in an efficient and cost-effective manner.
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Sustained Compliance: MasterControl's Customer complaints handling software helps automotive manufacturers attain and sustain compliance with ISO / TS quality standards by optimizing the complaint-handling process, speeding up the turnaround from complaint submission to resolution, and keeping the overall quality system always ready for ISO / TS quality audits.
Revision Control: MasterControl ensures that only the current version of a document is available.
Handle Customer Complaints and Integrated Quality Management: MasterControl connects the paperless customer complaints handlijg with other quality processes for a holistic approach to quality management.
Enterprise-wide Product Application: MasterControl povides customer complaint handling process from every department by managing every department's forms and documents-based processes, making it an ideal enterprise-wide solution.
For more information about customer complaints handling, please feel free to contact a MasterControl representative.