|Supplier Deviation Management Challenges||Supplier Deviation Management Software Solution|
|Unavailability of Objective Data on Supplier Performance:|
In environments without a formalized or with a paper-based supplier deviation process, objective data on a supplier’s performance can be hard to come by.
|Collection and Analysis of Supplier Deviation Data:|
MasterControl supplier deviation managemetn software stores all data on every requested supplier deviation. This data can be analyzed in detail and serve as an input to your supplier management program.
|Arrival of Nonconforming Material at your Loading Dock:|
Without a formalized supplier deviation management software, suppliers may ship rather than investigate in case of minor non-conformances. Processing at the loading dock and returning unacceptable material after undergoing the incoming QC process creates unnecessary costs and delays.
|Communication of Issues before Material is Shipped:|
MasterControl's supplier deviation management software allows a supplier to request an exception to specification before material is shipped. This eases the pressure on your quality department to accept the material and increases efficiency.
|Inefficient Paper Forms System:|
A paper-based forms process can be plagued with inefficiency and such issues as: filling out the wrong form, not completing the right form, and sending the form to the wrong person.
|Cost-effective Automated System:|
MasterControl automates forms-based processes such as supplier deviation and offers best-practice features that prompt users with selected data. It automates routing, notification, escalation, and approval for faster turnaround. MasterControl's supplier deviation management software is Web-based, so employees, customers, and suppliers can participate in forms-based processes (i.e., data input and verification) from virtually anywhere.
|Poor Data Capture:|
Forms in the supplier deviation management software are designed to gather accurate and complete information critical in compliance. With paper forms, the onus lies with the operator to input accurate and complete information, and then for an analyst to accurately transfer this information to a spreadsheet or other analysis tool.
|Accurate Data Capture:|
In creating new forms or improving existing ones, companies can use a variety of field formats for accurate and accelerated data collection. With a click of a mouse, a user can select common responses keyed in the form fields that allow a list of data options previously entered. This helps ensure data is entered correctly into the form. Fields in the supplier deviation management software can also be set up to calculate data using simple or complex math operations.
Manual systems don't connect forms-based processes (audit findings, corrective action, etc.), making continuous improvement almost impossible. For example, if the customer complaint process is not linked to the corrective action process, a critical complaint may languish indefinitely before it can be acted upon and remediation is initiated.
MasterControl's supplier deviation management software integrates different quality processes for more effective and efficient quality management. For example, a CAPA form can be launched directly from an OOS form, connecting one process to the next. Relevant information will be automatically entered into the new form, reducing data entry and avoiding mistakes common in manual transfer of information.