Value Added Reseller (VAR) Partners

MasterControl Value Added Reseller (VAR) Partners build and maintain trusted relationships with enterprises worldwide. Our international VAR network delivers MasterControl implementation services to their customers. Typically, VARs will also manage the installation, configuration, and support services provided to customers. In return for these value-added services, VARs receive higher margins than basic Resellers. VARs also have the opportunity to participate in the MasterControl VAR Status Program, a multi-tiered program that allows partners to participate at a commitment level (Silver, Gold, or Platinum) that aligns with their business and distribution models. While benefits and rewards vary depending upon status level, most partners enjoy marketing, sales, and implementation support; a structured training, mentoring, and certification program; discount pricing; and, most importantly, the opportunity to generate significant profits and recurring revenue. Each VAR opportunity  is assigned a MasterControl Regional Account Executive (RAE); the RAE works with both the VAR Partner and their prospect to help ensure success.

Currently, MasterControl has offices in North America, the United Kingdom and Japan. As we continue to build the MasterControl brand in the international marketplace, significant opportunities exist for overseas VARs who are capable of translating our products, as well as the corresponding documentation, HELP files, training materials, marketing materials, etc., into their native language.

MasterControl has 4 VAR tiers that include new, to more experienced partners. Each tier is based on levels of training, experience, and expertise. These tiers include Partner, Silver, Gold and the highest level, Platinum. Learn more about each MasterControl VAR:



Apsalys Logo


Apsalys is specialized in regulatory compliance consulting and information system integration for Life Sciences (medical devices, pharmaceutical, biotechnology and cosmetic). From strategic consulting to technical implementation, Apsalys provides a high level of services to help clients optimize their organization and information system while covering quality and compliance requirements. As the consultants have worked over years within Life Sciences industry, they perfectly understand clients’ needs for compliance and quality, including data integrity. Over time, Apsalys has developed a proven method to support customers at each stage of their projects in order to guarantee the continued success of their business.



Factorytalk Logo


Factorytalk offers Compliance Services, Technology Solutions and Off shoring to the regulated industries. The philosophies of the company are to embrace an East meets West culture and to combine best of breed IT tools with proven methods and expertise. Headquartered in Thailand since 2004 and with locations across SE Asia and Europe we leverage global experience to local customers whilst bringing exciting opportunities in the fast moving Asian markets to international clients.

We are experienced in helping firms establish efficient, cost effective quality systems that will pass inspection and produce high quality products. Our consultants review business processes to make them more efficient, to follow best practices and be robust enough to stand up to regulatory challenges.

Factorytalk provides complete turnkey and validated Quality Management Systems (QMS) solutions based on MasterControl. We package all the required services and support to ensure your efficiency and compliance benefits at an optimum cost and effort.



Fujitsu Logo


Fujitsu's experience in the life sciences industry commenced in the 1980's with package software development in the drug design field. For 30 years now we have accumulated considerable experience and know-how in providing IT solutions that add value to our customer's enterprise and help them to be more competitive in their market.

We have 50 sales people and the largest systems engineer group in Japan (with over 300 engineers) specializing in the pharmaceutical industry. And we support almost all the pharmaceutical companies from mid-size enterprises to the largest corporations.

Fujitsu provides more than 60 solution packages from drug discovery and R&D to sales. We provide the Fujitsu tsClinical solution and associated services in the GCP discipline which supports global clinical
trial regulations and helps reduce risk and development costs.

Furthermore, we have widespread experience in Computer System Validation (CSV) related to information systems and development and integration in GxP areas including CTMS, CDMS, EDC, Statistics, PV, and CTD/eCTD.


PBS Logo


PBS (Pharma Bio Solutions Ltd) is based in Beijing and specialises in providing Computer & Automation solutions to the Life Science Industry in China. Its team of experts have several years of experience in offering their services to the Life Science Industry globally. As the first MasterControl VAR partner in China, PBS offers its Chinese client complete MasterControl QMS solution which includes: Implementation, Training, Validation, and After Sales Services.

PBS engineering team includes both European and Chinese engineers. With the combination of European and Chinese engineers, PBS provides its solutions and services to US & EU standard and highly competitive.

PBS engineers have vast experience in delivering QMS, MES, DCS, SCADA, and PLC solutions to its Chinese clients. They also provide Validation services to GAMP5, CSV Audit (including 21CFR Part 11) and Consultancy. All solutions and services delivered by PBS follows GAMP5 and intended to meet FDA, EMEA, CFDA, PICS, WHO, etc. regulatory requirement.



Quality Integrators Corporation Logo


Helping organizations achieve more from Manufacturing Execution and Quality Management systems, Quality Integrators Corporation ensures data collection is easy & secure, with as few operator keystrokes as possible.   Our systems are flexible enough to adapt to your processes and culture, but rigid enough to maintain plant, division, or corporate standardization and common language.    Eliminate “Garbage in, Garbage out”.

QIC “turn-key” implementations, include hardware, software, training, documentation, support, on-site support, and best practices, and SOPs.  With intelligent instrumentation, we collect directly from them, including both the PLC and IT worlds to facilitate data transport to where it needs to be.

Our focus includes:

Farm-to-fork traceability, Closed loop quality systems, Document Control, Visual schedule management, Downtime collection and analysis, Formula Management/Nutrition , KPI/Takt, LIMS, Net Contents, WHIMIS Audit, OEE, Permit audit compliance (EPA, Local authorities), SPC                                              

Achieving Registration and Certification:

ISO, GFSI, HACCP, CFR, GxP, and other standards

Achieving Regulatory Compliance to:

CFR. FDA. USDA, EPA, SOX, CFIA,  WHMIS/OSHA, EU GMO, BTA 2002, EU HSR and other permit and regulatory agencies



Hoya Partners Logo


The HOYA group provides advanced optical and precision machining technology on a global scale. In addition, HOYA has been a growing provider of services in the medical device field. As a member of the HOYA group, HOYA Services provides clients with comprehensive professional services and IT solutions needed to succeed in today's corporate world. The company is committed to simplifying enterprise operations in manufacturing, sales and account management, for assembly manufacturing industries including the medical device industry.

Moreover, for their medical device industry clients, the HOYA group supports and ensure a continuous improvement of their clients' business processes based on their ample experiences and expertise accumulated over the years in both domestic and overseas markets.


Iperion Logo

Founded in 2005, IPERION provides a full and high quality service of information systems, including MasterControl solutions, to leading small and medium sized companies within the life science industry. IPERION offers a wide range of professional services, from technical installation, configuration, training, validation all the way to maintenance and support for the information systems. GxP hosting services are also provided by IPERION guaranteeing a qualified IT infrastructure supported by the appropriate procedures, services and documentation according to the GAMP Good Practice Guide. With offices in the Netherlands and Sweden, Iperion is seen as an expert within the life science industry in Europe.



Specsoft Logo


SPEC-Soft is a provider of engineering, training and validation services in the Food/Beverage, Pharma, Biotech and Medical Device industries in Israel, Europe and South America.

Company specialists assist customers in the planning, configuration and validation phases of complex software projects.

Among our customers: Carlsberg Breweries, Mead Johnson, Perrigo Pharma, Immunovative Therapies and more.



InfoCert Logo

InfoCert is a leading technology consulting company committed to empowering document-related business processes and building rich user experience application. InfoCert provides Lifescience solutions for several major chemical and Pharma companies in Italy and Europe, designing, developing and customizing application for Research & Development, Regulatory Affairs and Quality Assurance processes.



i4DM Logo


i4DM is the leading Microsoft Gold Partner in the Mid-Atlantic area that helps decision makers build business intelligence from their information resources through tools such as data warehouses, portals, dashboards and scorecards.



MasterControl Partner Logo


Reseller Partners market MasterControl products and services; however, they do not deliver the solutions or provide technical support. In addition, customers of basic Resellers typically receive customer support from MasterControl or an authorized MasterControl SI Partner (rather than from the Reseller directly). Reseller Partners receive significant training and support from MasterControl.

The following is a list of associate level MasterControl Partners:







With clients in healthcare, insurance, petrochemical, legal, finance, government, contracting and life sciences, IDESS' long tenure, impeccable track record of service and reputation places the company as the leading source for ECM and the portfolio of solutions and services it represents. It is IDESS' belief that by placing clients' needs first, and making their business successful, that IDESS exemplifies its commitment to social responsibility, and contributes to Puerto Rico's economic development, welfare and environment.