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Technical Services for Electronics Selects MasterControl to Facilitate FDA ISO Compliance

Jun 28, 2017, 20:44 PM by System


Technical Services for Electronics Selects MasterControl to Facilitate FDA, ISO Compliance

SALT LAKE CITY – Jan. 3, 2007 – MasterControl Inc. today announced that Technical Services for Electronics (TSE), a leading contract manufacturer for medical device, communications, and test instrumentation industries, has selected the MasterControl software solution to help facilitate compliance with FDA regulations and ISO standards.

TSE is an FDA-registered and ISO-certified contract manufacturer with more than 34 years of experience in technical design and customized interconnection (cabling, electronic connectors) solutions. The company's solutions for the medical device industry include safety leads and adapters, implantable lead interface, and pacemaker interface.

?We want to automate our manual processes that are arduous and entail a lot of paperwork to keep track of. We want to be able to control documents electronically in a manner that is both FDA and ISO compliant,? said Ben Custalow, network administrator for TSE.

The company, which has facilities in Minnesota, Taiwan, and China, evaluated five software solutions before choosing MasterControl. ?The main reason we chose MasterControl is because it possesses good workflow and electronic form capability, as well as a high-quality document control solution. These capabilities are crucial to the automation of our ECN [engineering change notice] process, which is our most cumbersome and painful process,? said Custalow.

TSE is certified to ISO 9001:2000 and ISO 13485:2003. As part of its compliance efforts, the company has ongoing internal audits. The company chose MasterControl Documents and MasterControl Forms? as the foundation of its Web-based quality management system. TSE will be performing its own software validation using MasterControl's IQ/OQ protocols. ?We hope to be able to process as many of our forms electronically as possible. The net effect will be an increase in efficiency, which will provide a company-wide cost savings, and at the same time maintaining our FDA and ISO compliance,? said Custalow.

About MasterControl
MasterControl Inc. has been at the forefront of providing innovative electronic quality management systems since 1993. MasterControl provides a configurable, easy-to-use, and integrated system to help companies effectively manage document control, change control, training control, audits, corrective/preventive action (CAPA), customer complaints, and other forms-based quality processes under a single Web-based platform. The company offers comprehensive technical and customer support, including product training, installation, implementation, and validation services. Over 400 companies worldwide use MasterControl to help comply with FDA regulatory requirements and ISO quality standards. For more information, visit, or call 800-825-9117.




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