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MasterControl Public Relations

Factorytalk Chosen as Strategic Partner by MasterControl

Jun 28, 2017, 20:44 PM by System


September 23, 2010 - MasterControl Inc., a leading global provider of document, audit, and quality management software solutions, and Factorytalk Co., Ltd., Thailand (Bangkok) and Singapore, jointly announced a partnership for the South-East Asia region. Factorytalk will be an official partner for MasterControl’s line of products throughout South-East Asia including service and support partner. Factorytalk’s thorough knowledge of the South East Asia life science market will allow MasterControl to gain new customers and provide quality service and support for its products, including the recently released MasterControl Version 9.0™.

“The release of MasterControl Version 9.0 brings a new collection of powerful products and a wide assortment of enhancements to existing MasterControl offerings,” said MasterControl CEO Jonathan Beckstrand. “The enhanced MasterControl solutions are designed to help companies reduce overall costs, increase efficiency, and get products to market faster. We’re pleased that Factorytalk has joined us as a partner to expand our presence in the Asia-Pacific marketplace.”

“MasterControl enables compliance with the fundamental requirements of document control, training management and quality event management in a highly standardized, closed-loop solution. The needs of the regulated industries in Southeast Asia are therefore similar to MasterControl’s growing customer base that includes leading life science suppliers and regulators, such as the FDA,” commented David Margetts, Managing Director at Factorytalk. “We see the imperative across the expanding regional markets to leverage technology that ensures international regulations such as PIC/S, EMEA AND US FDA are met while simultaneously providing considerable efficiency and cost savings. The exciting synergy with MasterControl’s proven functionality and global services demonstrates a further commitment to support the region in the uptake of best-in-class solutions and solid platforms for development and growth.”

”Factorytalk’s extensive experience within the life science industries in South East Asia brings significant strength and stability to MasterControl and to our customers,” says Chad Fox, MasterControl’s president, Japan, Asia Operations. “Given the significant increase and awareness of quality global standards in the region, our partnership will form the basis for long term success and establish a strong support and service infrastructure for our customers.”

About Factorytalk

Factorytalk was founded in Bangkok, Thailand in 2004 and has expanded rapidly across the Southeast Asia region with locations established in Singapore, Jakarta and Kuala Lumpur. Factorytalk provides services and solutions to pharmaceutical manufacturers and life science companies in Asia by focusing on operational excellence technology to increase performance and deliver compliance efficiencies. Factorytalk’s consultants are specialists in the optimization of quality management systems to meet the most stringent of international regulations and provide a wide range of technical expertise across regulated industries, including: project management; risk assessment; validation; designing and implementing large-scale IT solutions; training; offshoring/insourcing; and audit and inspection support. For more information about Factorytalk, visit or call: +66-2630-4525 ext 55. (Thailand); +65 6408 8000 (Singapore); +603 2615 7397 (Malaysia); or +62-21-5291-7481 (Indonesia)

About MasterControl Inc.

MasterControl Inc. produces software solutions that enable regulated companies to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle. Our software is known for being easy to implement, easy to validate and easy to use. MasterControl QMS and QEM solutions include quality management, document management/document control, product lifecycle management, audit management, training management, bill of materials, supplier management, submissions management, and more. Supported by a comprehensive array of services based on industry best practices, MasterControl provides our customers with a complete information management solution across the entire enterprise. For more information about MasterControl, visit www., or call: 800-825-9117 (U.S.); +44 1256 325 949 (Europe); or 03-6801-6147 (Japan).
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