In a two-part series, MasterControl Partner Ken Peterson uses his corrective and preventive action (CAPA) expertise to bring creativity and improvement into your business processes. Rather than only using CAPA, which tends to only focus on compliance, Ken suggests taking an approach that leads to overall improvement and innovation.
In Part 1, Ken covers what stops innovation and how to overcome those barriers. He uses the same methodology that CAPA employs to identify opportunities for improvement, if those opportunities are worth the associated effort and cost, and how to carry out and determine if the improvements fulfill their intended purpose.
Ken points out that even those who don’t consider themselves to be creative thinkers can teach themselves to become more creative. He gives viewers a roadmap to walk them through the process and shows them how to use methodical, logical ways to grow their creativity.