|Document Control Control Challenges||MasterControl Documents Software Solution|
|Inefficient Paper-based Document Control System|
Companies with multiple facilities and employees in different locations may find it cheaper initially to maintain separate quality systems, especially paper-based or hybrid SOP management systems. In the long term, however, these systems are inefficient, requiring tremendous man-hours in terms of routing SOPs and other documentation, obtaining approval and signatures, face-to-face meetings to discuss changes, and manual search and retrieval of documents during FDA inspections or ISO audits.
|Efficient Document Control System|
MasterControl Documents automates routing and delivery of SOPs, policies, and other documentation. It's uniquely qualified to be the focal point of a standard operating procedure management system because it can handle all types of documents regardless of the software used to create them. It provides a secure and centralized document control repository that makes search and retrieval easy during inspections and audits. MasterControl Documents is Web-based so documents are accessible to all authorized users from virtually anywhere.
In a paper-based system or hybrid system, employees check out documents and other materials (engineering drawings, etc.) manually. Tracking down any document activity is difficult. Making a change in an SOP management system or other document requires manual submission of a change request or discussion of the change in face-to-face meetings.
|Automated Document Revision Control|
MasterControl provides automatic revision control to ensure that only the current version of a document is available. Changes can be initiated and approved electronically. When a user makes a change in the InfoCard (the MasterControl tool that provides basic information for every record), the user must enter a reason for the change. The system tracks these changes and makes them available through reports. MasterControl Documents always ensure users are able to access the right document any time.
Communication breakdown is likely to happen in companies that rely on disparate tools and processes to manage the quality system. Ineffective communication can lead to delays and poor results.
|Integrates Training with Document Control Processes|
MasterControl SOP management is an integrated solution that connects all quality sub-systems like CAPA, change management, audit, customer complaint, and training. For example, a customer complaint that warrants a CAPA will be immediately escalated. Any CAPA that results into a change will automatically invoke training once the change is approved.
It's difficult to generate accurate and timely reports and trends using disparate tools (electronic spreadsheets, flowcharting software, paper documents in binders). Without an effective reporting tool, managers are unable to get control of their quality standard operating procedure management system.
| Increased Management Viability|
MasterControl provides advanced analytics and reporting capability, including customizable reports and online charting. Through the reports, managers get a real-time view of the quality processes and can be more proactive about improving their quality system.