Oil & Gas

Integrated Quality and Environmental Management Systems - ISO 14000 and ISO 9000 Compliant Software to Improve Paper-based or Manual Quality Management System Processes

From the gasoline that makes cars run to the natural gas that heats homes, people use energy in countless ways every day. As oil and gas consumption continues to rise, the industry faces the challenge of sustaining energy production in an economically and environmentally sound way.

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Regulatory Requirements and Environmental Management ( EMS ) Standards

Oil and gas companies find it advantageous to conform to ISO 14000 environmental management standards ( EMS ). Although adherence to ISO 14000 is voluntary, the U.S. Environmental Protection Agency (EPA) supports the use of EMS to help organizations improve their environmental performance and increase prevention of pollution. In addition, some oil and gas equipment manufacturers and service contractors adhere to ISO 9000 quality standards. Publicly traded oil and gas companies or those planning to go public or are acquired by public companies also need to comply with the Sarbanes-Oxley Act (SOX).

Quality Challenges

For oil and gas companies, the ultimate goal is to provide safe, reliable, and high-quality products and services. To achieve this goal, they must address many quality-related challenges, including:

  • High Costs: Companies with multiple facilities and employees in different locations may find it cheaper initially to maintain separate quality systems, but the inefficiency of paper-based or hybrid systems that are not connected can cost a lot in terms of man-hours.

  • Search and Retrieval Issues: It's difficult to search and retrieve voluminous documentation (SOPs, policies, etc.) stored in disparate paper-based and electronic systems, especially during ISO and customer audits.

  • Inefficient System: For companies using a paper-based quality system, the change control process can be long and cumbersome, requiring face-to-face meetings to discuss changes and obtain approval and signatures. Any rejected change means even more meetings.

  • Poor Turnaround: A change control process that's not connected to other quality processes (CAPA, customer complaint, training, etc.) is likely to cause a poor turnaround in change implementation.

MasterControl Integrated Quality Management Software Solution

The MasterControl? integrated quality management suite is a configurable, easy-to-use solution that helps companies attain and sustain ISO certification and regulatory compliance. MasterControl connects different departments with each other and with data and processes under a secure and centralized Web-based system. This connectivity helps promote quality throughout the enterprise by allowing management to continuously monitor and proactively improve the quality system.

MasterControl Documents™ helps increase the efficiency and effectiveness of each department by automating task assignment/routing, scheduling, follow-up, tracking, escalation, review, and approval of all documents-based processes. It provides a single repository for all documentation, making search and retrieval easy.