MasterControl 's Ken Peterson and Patricia Santos-Serrao Featured SQA Speakers

MasterControl will be providing demonstrations of its document management and quality management solutions at the 30th Society for Quality Assurance (SQA) Annual Meeting to be held April 6-11, 2014 at the Cosmopolitan of Las Vegas in Las Vegas, Nevada.

Ken Peterson, MasterControl’s director of quality and compliance, will present “Overcoming Death by CAPA: Closing Your Quality Loops.” Peterson is a recognized CAPA expert who is a regular speaker at SQA.  He has more than 25 years' experience in consulting and organizational change, quality management and product development.  He frequently travels across the world consulting and educating companies and agencies on quality management and regulatory issues to help them improve efficiency and ensure compliance.
Patricia Santos-Serrao, RAC is MasterControl’s senior product manager for pharmaceuticals, biologics and blood products.  Her session, “Embedding Quality into Your Clinical Trials,” focuses on three independent areas of quality that should make up a complete quality plan for any clinical organization. Santos-Serrao is a life science professional with almost two decades of experience in regulatory affairs and clinical areas of the pharmaceutical industry. She’s worked for several tier 1 pharmaceutical companies, including Schering-Plough and Boehringer Ingelheim, both in regulatory affairs and clinical. She’s assisted various pharmaceutical, biotechnology and medical device companies in implementing electronic document management and submission solutions, and in compiling eCTDs, and other submission format filings worldwide. 
egister this week for a short MasterControl software demonstration and receive your free padfolio, pen and thumb drive at MasterControl Booth #201.  Register at

 Robyn Barnes, a public relations specialist at MasterControl Inc., writes about the life sciences industry and other regulated environments. Her three decades of marketing and public relations experience include work with USAA, Morrison Knudsen Corp., and KBHome Inc. She holds a bachelor’s degree in journalism and a master’s degree in business from New Mexico State University.