Located in MasterControl's regional office in Singapore, Ciaran O’Keeffe has helped dozens of pharmaceutical, medical device, and biotech companies adopt MasterControl's Quality and Manufacturing software solutions. Prior to joining MasterControl as Director of Business Development and Channel Sales for Asia Pacific, Ciaran worked with a wide variety of APAC organisations across multiple industries to successfully implement core enterprise software solutions.

Luana Carone has more than 17 years’ experience in the life sciences sector in a variety of quality-related roles. Prior to joining MasterControl as a solutions consultant, she worked for Australia Red Cross Blood Service, CSL Bioplasma and SAFC Biosciences. Carone has also served as a consultant for Seerpharma, MIA, and Integrated Consulting Solutions. She holds a bachelor’s degree in biological science, a diploma in quality auditing, and a certification from Exemplar Global as an ISO 9001 auditor.