FAQS

Why should I attend?
In short, because you'll see how quality changes everything across your organization and in your career.

Beyond that, Masters Summit is an unforgettable experience dedicated to helping you and your organization build a culture of quality that will be key in helping you achieve your goals.

Main stage speakers and industry experts will inspire and educate. You'll learn from other MasterControl customers who will share how they maximize the quality of their products and services. You'll get hands-on instruction on how to get the most out of your MasterControl solutions. And it's a great chance to network with some of the brightest minds in your field.
Where can I get a discounted hotel rate?
Little America Hotel
Salt Lake City, Utah

As the location for the event, Little America Hotel is pleased to offer 2019 Summit attendees and their guests a discounted accommodation rate of $205 per night for Tower Rooms and $189 per night for Garden Rooms. All rooms include complimentary breakfast, parking, and wireless internet.

Book Your Room

Toll-Free Reservations: 800-437-5288

Book online or call now to receive this special rate. Subject to availability.

What is the cancellation and refund policy?
Cancellation requests must be emailed to events@mastercontrol.com no later than 4 September 2019. No refunds or credits will be given after that time. Refunds are limited to Summit fees paid.

If your plans change, substitute attendees are permitted and encouraged. Simply email events@mastercontrol.com. Please include the original attendee's name and the substitute's name and contact information. No-shows are nonrefundable.
Are meals included?
Your registration includes welcome coffee, light refreshments during breaks, and a full lunch during the days you are registered to attend.

Explore Salt Lake City's growing list of acclaimed restaurants for dinner.

TripAdvisor
Are there any speaking opportunities at the Masters Summit?
Yes. We're looking for people who want to showcase how they use MasterControl software to improve quality and solve common—or uncommon—industry problems. If that's you, please submit an abstract by following the checklist below.

Abstract Checklist

  • 300-500 words
  • Include a presentation title
  • Include your presentation topic, summary, objectives, and goals
  • Submit via email to events@mastercontrol.com
  • Submission deadline: 31 May 2019

Only complete abstracts will be considered.

If you're chosen to present you'll earn free admission to the Masters Summit general sessions that run 8-10 October, 2019.
I have another question.
Not every question is frequently asked. Email us yours at events@mastercontrol.com.