Human. Kind.

Advanced Quality Event Management (AQEM) is a solution for no-code, customizable process workflows and related forms. Join us to see how you can stop relying on preconfigured workflows and out-of-the-box quality management products. Instead, you can create your quality management processes, your way. We'll show you how to use the AQEM tools to craft workflows and forms that meet your exact business needs. Learn the basics of AQEM’s rules-based automation and dynamic orchestration that make you the true owner of your quality event management from start to finish. This session is designed for users new to AQEM. 

A poorly designed production-record template can be as unhelpful as no template at all. Join us to learn the best practices for ensuring your custom templates in Mx are designed to be efficient, accurate, and accessible to your employees. This workshop is designed for Mx users looking to get more out of templates when using the production records module.

We’ve bolstered MasterControl Manufacturing Excellence (Mx) with a suite of powerful asset management tools. Join us to get in-depth, hands-on training on MasterControl asset management. The session will include an overview of the system to orient asset management in the larger Mx context. Our experts will also lead you through the process of building an asset management program in Mx. This session is great for MasterControl customers looking to implement a digital asset management system.  

Are you a new MasterControl training coordinator still acclimating to your position? Join us as we explore the basic responsibilities of a training coordinator and how to navigate and make the most of the training module. Attendees will learn how to assign training, track courses, run reports, and ensure their system runs smoothly and efficiently. This session is designed for newer MasterControl training coordinators looking to improve their confidence in their position. 

Are you a new MasterControl training coordinator still acclimating to your position? Join us as we explore the basic responsibilities of a training coordinator and how to navigate and make the most of the training module. Attendees will learn how to assign training, track courses, run reports, and ensure their system runs smoothly and efficiently. This session is designed for newer MasterControl training coordinators looking to improve their confidence in their position. 

Using Documents and Training can increase your efficiency, but only if you know how to maximize how they’re integrated with each other. Join us for a hands-on workshop to help you learn the best practices for using the Documents and Training modules together. Then put your skills to the test with a friendly competition for bragging rights where you’ll navigate real situations that require the two modules in collaboration. This session is great for those looking to improve their efficiency in the Documents and Training modules. 

Using Documents and Training can increase your efficiency, but only if you know how to maximize how they’re integrated with each other. Join us for a hands-on workshop to help you learn the best practices for using the Documents and Training modules together. Then put your skills to the test with a friendly competition for bragging rights where you’ll navigate real situations that require the two modules in collaboration. This session is great for those looking to improve their efficiency in the Documents and Training modules. 

The most crucial step for a successful launch of any new tool in your organization is to train your team before rollout. Join us to learn how to build a plan for preparing your teams to hit the ground running with any new MasterControl module. You’ll learn where to find, and how to use, important resources like the End-User Toolkit. You'll get tips for creating an effective communication plan to prep your team for the rollout. You’ll also learn how to plan and host highly effective end-user training sessions to ensure success. This session is great for MasterControl Admins, Trainers, Quality and Manufacturing Personnel who are planning an implementation.

The most crucial step for a successful launch of any new tool in your organization is to train your team before rollout. Join us to learn how to build a plan for preparing your teams to hit the ground running with any new MasterControl module. You’ll learn where to find, and how to use, important resources like the End-User Toolkit. You'll get tips for creating an effective communication plan to prep your team for the rollout. You’ll also learn how to plan and host highly effective end-user training sessions to ensure success. This session is great for MasterControl Admins, Trainers, Quality and Manufacturing Personnel who are planning an implementation. 

What is a new MasterControl sysadmin to do when they suddenly find themselves responsible for managing and maintaining the application and training its users? Join us as we take a deep dive into how the pieces of your MasterControl system are interconnected and how to use them in your new position. This session is best for new sysadmins who already have a working knowledge of life cycles, InfoCard metadata, roles, and collaboration. 

What is a new MasterControl sysadmin to do when they suddenly find themselves responsible for managing and maintaining the application and training its users? Join us as we take a deep dive into how the pieces of your MasterControl system are interconnected and how to use them in your new position. This session is best for new sysadmins who already have a working knowledge of life cycles, InfoCard metadata, roles, and collaboration.

If you’re already using Quality Excellence (Qx) and you’re headed to Summit to learn the benefits of adding Manufacturing Excellence (Mx), this two-part workshop series is for you. For Part 1, you’ll join us for two hours on Monday afternoon before Summit to get an overview of how Mx can support your quality teams. We’ll also suggest which Summit sessions you should register for to get the best baseline understanding of Mx. 

(Note: Part 2 of the series is held Thursday. Register for Part 2 separately.)

The Audit module can be intimidating, but it is one of the most powerful tools in the MasterControl suite. This session will show you how it can streamline the way you create, manage, and conduct audits. Learn how to automate many of the most tedious aspects of audits, including planning, scheduling, hosting, finding documents, creating reports, and concluding audits. If you are new to using it or are considering expanding your use of MasterControl to include it, check out this two-hour workshop that will give you an overview of the best practices around getting the most out of it. 

Getting the most out of MasterControl Insights requires an understanding of Business Intelligence (BI) fundamentals. Join us to learn the basics elements of the most effective approach for tracking and analyzing your data. You’ll come away from the session with a background on BI principles that will help you maximize the impact of MasterControl Insights on your organization. This session is great for people new to Insights or those who want to be more creative with how they’re able to use it. 

Getting the most out of MasterControl Insights requires an understanding of Business Intelligence (BI) fundamentals. Join us to learn the basics elements of the most effective approach for tracking and analyzing your data. You’ll come away from the session with a background on BI principles that will help you maximize the impact of MasterControl Insights on your organization. This session is great for people new to Insights or those who want to be more creative with how they’re able to use it. 

Proper process definition and mapping is essential to getting the most out of Advanced Quality Events Managment (AQEM). Join us in this ‘Level 1’ introduction into how to accurately map a process end to end while identifying ownership, intersection points, dependencies, and desired outcomes. We’ll take you through the steps of outlining a baseline process and identifying critical inputs and outputs of a closed loop quality system. You'll leave with an understanding of common industry inputs that will improve your process efficiency.  This session is great for MasterControl Admins and Quality Specialists looking to bring on additional quality processes, improve current processes, or prepare for MasterControl AQEM. 

The MasterControl Audit and Supplier modules are powerful tools, and they're at their best when they work together. Join us for an in-depth overview of both modules and the specific ways in which they interact. You’ll get tips for unlocking more efficiency in your audit readiness and preparation. This session is for any MasterControl user looking to improve their experience with the Audit and Supplier modules.  

The ADAPT platform is the future of MasterControl. Set yourself up to successfully make the move to the ADAPT platform. Join us to learn how ADAPT builds on many of the principles of our long-running Qx and Mx products and takes them to powerful new heights.  Then hear some tips for getting the most out of the new features and functionality. This session will be for any MasterControl user, especially those who have not yet spent significant time with the new ADAPT platform. 

If you’re headed to Summit with the #1 goal of learning how to get the most out of your Manufacturing Excellence (Mx) solution—this two-part workshop is for you. For Part 1, we’ll start with a two-hour session before Summit on Monday afternoon. We'll provide an overview of Mx and discuss which sessions you should register for to learn everything you need to know. 

(Note: Part 2 of this series will be held Thursday. Register for Part 2 separately.) 

If JReports has been an important part of your data collection with MasterControl, the transition to a new tool might seem overwhelming. But fear not. This session will show you how simple it can be to use MasterControl Insights to pull the reports you know and love from JReports. You’ll also learn how Insights can help you get more from the same information with its powerful visualization tools. This workshop is designed for those who know JReports well and are looking to make the transition to Insights.

Harness the power of automation in MasterControl Mx Production Records. Join us for this in-depth, hands-on exploration of how you can automate key parts of the review and release process. We’ll also give you tips on other ways to use automation in your manufacturing process to simplify your work. This session is for users of Production Records who are not currently taking advantage of its powerful automation tools. 

Insights helps you get more from your data with an array of pre-built dashboards, widgets, indicators, and charts that keep you informed. But, you can take Insights to the next level with a more customized experience. Join us to learn how to create advanced reports, custom dashboards and widgets, and detailed formulas and functions to get the exact Insights you need. This session is designed for those who have used Insights and are looking to do more with it.

Insights helps you get more from your data with an array of pre-built dashboards, widgets, indicators, and charts that keep you informed. But, you can take Insights to the next level with a more customized experience. Join us to learn how to create advanced reports, custom dashboards and widgets, and detailed formulas and functions to get the exact Insights you need. This session is designed for those who have used Insights and are looking to do more with it.  

The MasterControl Audit and Supplier modules are powerful tools, and they're at their best when they work together. Join us for an in-depth overview of both modules and the specific ways in which they interact. You’ll get tips for unlocking more efficiency in your audit readiness and preparation. This session is for any MasterControl user looking to improve their experience with the Audit and Supplier modules.

Uplevel your process mapping knowledge to get more out of MasterControl Advanced Quality Event Management (AQEM). Join us for our ‘Level 2’ course to hone your end-to-end process mapping with an emphasis on helping you identify process improvements and fixing inefficiencies that can complicate a quality process. We'll take you through the best practices for identifying and categorizing process deficiencies and creating a plan for an effective path forward. This session is great for MasterControl Admins and Quality Specialists who have already taken Foundational Process Mapping for AQEM and are looking to take quality processes within their organization to the next level.  

It's time to stop using paper-based logbooks to track things like cleaning, equipment maintenance, calibration, environmental monitoring, intake, or warehousing. Join us to learn the basics of our digital MasterControl Logbooks solution. See how it’s a simple-yet-powerful tool to help your organization enjoy greater efficiency, traceability, and potential for collaboration. This session is for anyone who wants to learn the basics of our new Logbooks product. 

The ADAPT platform is the future of MasterControl. Set yourself up to successfully make the move to the ADAPT platform. Join us to learn how ADAPT builds on many of the principles of our long-running Qx and Mx products and takes them to powerful new heights.  Then hear some tips for getting the most out of the new features and functionality. This session will be for any MasterControl user, especially those who have not yet spent significant time with the new ADAPT platform. 

If JReports has been an important part of your data collection with MasterControl, the transition to a new tool might seem overwhelming. But fear not. This session will show you how simple it can be to use MasterControl Insights to pull the reports you know and love from JReports. You’ll also learn how Insights can help you get more from the same information with its powerful visualization tools. This workshop is designed for those who know JReports well and are looking to make the transition to Insights. 

Audit templates provide useful, standardized versions of documents—including checklists, memos, draft reports, and final audit reports—that are ready to use at the time of the audit. Join us to learn how to create an audit template from scratch. We’ll give you tips for when to use the pre-made templates in the Audit module that can be applied as-is. You'll also learn how to adjust those pre-made templates to suit your needs. This session is for those who have some familiarity with the Audit module but have not yet built templates from scratch or used pre-made templates. 

Experience the full power of MasterControl’s Manufacturing Excellence (Mx) Suite in this live demo. See how Mx is designed to help you eliminate paper, connect operations, and drive real-time insights. Experience how Digital Production Records, Logbooks, Asset Management, and Advanced Analytics work together to streamline production, improve compliance, and accelerate product release. Join us to discover how a fully connected manufacturing ecosystem can transform your operations and take efficiency to the next level.

In this first session, you'll begin your hands-on journey with MasterControl Mx. We'll start by introducing the platform's interface and core capabilities while guiding you through the initial setup of a digital batch record. You'll learn fundamental configuration techniques, basic template creation, and essential data field implementation. This session establishes the groundwork for understanding how digital batch records can replace paper-based systems, improve data integrity, and establish the foundation for compliant manufacturing documentation.

Mx Production Records look a little different, but it’s more than just skin deep. Join us to see firsthand how the upgrade not only modernizes the visual design but also delivers meaningful improvements driven by customer feedback – all without changing the workflows and functionality you depend on. You'll see the updated system in action and learn how we’ve eliminated friction points to help you work faster, more confidently, and with fewer disruptions. Discover the meaningful functional enhancements driven by customer requests and feedback. (Spoiler: includes a major overhaul to Review by Exception). This session is great for all quality and manufacturing professionals who what to see the latest production records in action.  

Step into the driver’s seat, build a batch record from scratch while you experience MasterControl Mx firsthand. You'll walk through the process of creating a fully digital production record, gaining insight into how it can help streamline workflows, ensure compliance, and eliminate paper-based inefficiencies. Whether you're exploring digital transformation or looking to optimize your manufacturing processes, this hands-on session will give you a practical feel for how a connected, data-driven approach can revolutionize production.

Reactive maintenance is costly. Scheduled maintenance can be wasteful. But usage-based maintenance? That’s smart. In this session, we’ll introduce how Asset Excellence (Ax) enables condition-based and usage-triggered maintenance and calibration activities. See how regulated companies are leveraging real-time instrument data to shift from rigid schedules to adaptable, custom-tailored plans that extend asset life, reduce downtime, and improve compliance. You’ll learn how Ax harnesses sensor data and usage KPIs in real-time and how this can drive smarter calibration and maintenance plans. And you’ll discover how 30-day sensor trials & data studies have helped clients build high-impact pilots—and how you can do the same. This session is great for anyone who wants to leverage condition-based triggers for asset activities to streamline operations and improve outcomes. 

This strategic session will explore how quality, manufacturing, and asset management can be combined to unlock new levels of visibility, traceability, and performance. Join us to learn how MasterControl unifies your QMS, MES, and Asset Management, empowering you to solve everyday challenges like status tracking, audit readiness, and quality control. You’ll see where interconnectivity already provides value and more tightly aligning your digital systems can help reduce risk, ensure compliance, and drive continuous improvement. We’ll also review how these connections will improve in the future to better support your company. This session is great for anyone who wants to get the most from the entire MasterControl platform starting today.  

This is Part 2 of our series for Quality Excellence (Qx) users headed to Summit to learn the benefits of adding Manufacturing Excellence (Mx). This two-hour session Thursday afternoon will be a demo-based discussion of Mx. We’ll take a deep dive into the platform and how it works with Qx. You can also ask our experts questions about the benefits of Mx specific to your organization. 

(Note: Part 1 of this series is held on Monday. Register for Part 1 separately.)  

Easy, automated, inline validation is dramatically more efficient than the manual alternative. Join us to learn how you can use Validation on Demand to quickly validate everything from Master templates for Production Records, to Workflows for Advanced Quality Event Management (AQEM), to templates for Logbooks. See for yourself how a single button can greatly decrease the time and effort you spend on validation. This workshop is designed for those who want to learn how Validation on Demand can automate those high-risk portions of your validation needs. 

Advanced Quality Event Management (AQEM) is a solution for no-code, customizable process workflows and related forms. Join us to see how you can stop relying on preconfigured workflows and out-of-the-box quality management products. Instead, you can create your quality management processes, your way. We'll show you how to use the AQEM tools to craft workflows and forms that meet your exact business needs. Learn the basics of AQEM’s rules-based automation and dynamic orchestration that make you the true owner of your quality event management from start to finish. This session is designed for users new to AQEM. 

Getting the most out of MasterControl Insights requires an understanding of Business Intelligence (BI) fundamentals. Join us to learn the basics elements of the most effective approach for tracking and analyzing your data. You’ll come away from the session with a background on BI principles that will help you maximize the impact of MasterControl Insights on your organization. This session is great for people new to Insights or those who want to be more creative with how they’re able to use it. 

Getting the most out of MasterControl Insights requires an understanding of Business Intelligence (BI) fundamentals. Join us to learn the basics elements of the most effective approach for tracking and analyzing your data. You’ll come away from the session with a background on BI principles that will help you maximize the impact of MasterControl Insights on your organization. This session is great for people new to Insights or those who want to be more creative with how they’re able to use it. 

Proper process definition and mapping is essential to getting the most out of Advanced Quality Events Managment (AQEM). Join us in this ‘Level 1’ introduction into how to accurately map a process end to end while identifying ownership, intersection points, dependencies, and desired outcomes. We’ll take you through the steps of outlining a baseline process and identifying critical inputs and outputs of a closed loop quality system. You'll leave with an understanding of common industry inputs that will improve your process efficiency. This session is great for MasterControl Admins and Quality Specialists looking to bring on additional quality processes, improve current processes, or prepare for MasterControl AQEM.

Are you a new MasterControl training coordinator still acclimating to your position? Join us as we explore the basic responsibilities of a training coordinator and how to navigate and make the most of the training module. Attendees will learn how to assign training, track courses, run reports, and ensure their system runs smoothly and efficiently. This session is designed for newer MasterControl training coordinators looking to improve their confidence in their position. 

Looking to improve your team’s adoption of MasterControl? Want to boost the ROI for your MasterControl implementations? End-user training can help you do both. In this workshop, we'll cover the theory and practice of training your end users. You'll learn the proven keys to building a successful training plan for your team.  You'll get tips for communications strategies, how to track the success of your approaches, and how to refresh your plans. Additionally, we’ll show you how to import end-user training into MasterControl. We'll also dive deep into the end-user roles for which we provide training in Quality Excellence, Manufacturing Excellence, Enhanced Forms, and Audit. This session is for anyone looking to increase the adoption of MasterControl at their organization. 

MasterControl is a powerful tool on its own, but its strength grows exponentially when we integrate it with other systems. We are introducing new tools that allow you to implement and manage these integrations yourself, and this workshop will demonstrate how these tools can make your life easier and provide expert-directed time to apply these tools in your instance of the product. This session is designed for MasterControl users who would like to integrate their product with other systems in your digital environment. 

This is Part 2 of our series designed for those headed to Summit looking to learn how to get the most out of their Manufacturing Excellence (Mx) solution. This two-hour Thursday session will give you the opportunity to ask questions and get further clarification and additional info on anything you learned about Mx during the week. 

(Note: Part 1 of this series is held on Monday. Register for Part 1 separately.)  

MasterControl's AI tools are truly "Assistive Intelligence," and we want to show you how to use them every day to make your job easier. This two-hour session will walk you through how to use Exam Generator, Document Translator, and Document Summarizer. We will also discuss future product development, data security, and general availability. This workshop is great for any MasterControl user who wants to use AI-driven tools to be more efficient and effective at their jobs.  

Easy, automated, inline validation is dramatically more efficient than the manual alternative. Join us to learn how you can use Validation on Demand to quickly validate everything from Master templates for Production Records, to Workflows for Advanced Quality Event Management (AQEM), to templates for Logbooks. See for yourself how a single button can greatly decrease the time and effort you spend on validation. This workshop is designed for those who want to learn how Validation on Demand can automate those high-risk portions of your validation needs. 

Harness the power of automation in MasterControl Mx Production Records. Join us for this in-depth, hands-on exploration of how you can automate key parts of the review and release process. We’ll also give you tips on other ways to use automation in your manufacturing process to simplify your work. This session is for users of Production Records who are not currently taking advantage of its powerful automation tools. 

Insights helps you get more from your data with an array of pre-built dashboards, widgets, indicators, and charts that keep you informed. But, you can take Insights to the next level with a more customized experience. Join us to learn how to create advanced reports, custom dashboards and widgets, and detailed formulas and functions to get the exact Insights you need. This session is designed for those who have used Insights and are looking to do more with it.  

Insights helps you get more from your data with an array of pre-built dashboards, widgets, indicators, and charts that keep you informed. But, you can take Insights to the next level with a more customized experience. Join us to learn how to create advanced reports, custom dashboards and widgets, and detailed formulas and functions to get the exact Insights you need. This session is designed for those who have used Insights and are looking to do more with it.  

MasterControl is a powerful tool on its own, but its strength grows exponentially when we integrate it with other systems. We are introducing new tools that allow you to implement and manage these integrations yourself, and this workshop will demonstrate how these tools can make your life easier and provide expert-directed time to apply these tools in your instance of the product. This session is designed for MasterControl users who would like to integrate their product with other systems in your digital environment. 

Uplevel your process mapping knowledge to get more out of MasterControl Advanced Quality Event Management (AQEM). Join us for our ‘Level 2’ course to hone your end-to-end process mapping with an emphasis on helping you identify process improvements and fixing inefficiencies that can complicate a quality process. We'll take you through the best practices for identifying and categorizing process deficiencies and creating a plan for an effective path forward. This session is great for MasterControl Admins and Quality Specialists who have already taken Foundational Process Mapping for AQEM and are looking to take quality processes within their organization to the next level.  

It's time to stop using paper-based logbooks to track things like cleaning, equipment maintenance, calibration, environmental monitoring, intake, or warehousing. Join us to learn the basics of our digital MasterControl Logbooks solution. See how it’s a simple-yet-powerful tool to help your organization enjoy greater efficiency, traceability, and potential for collaboration. This session is for anyone who wants to learn the basics of our new Logbooks product. 

MasterControl's AI tools are truly "Assistive Intelligence," and we want to show you how to use them every day to make your job easier. This two-hour session will walk you through how to use Exam Generator, Document Translator, and Document Summarizer. We will also discuss future product development, data security, and general availability. This workshop is great for any MasterControl user who wants to use AI-driven tools to be more efficient and effective at their jobs.