Join us at our can’t-miss event for Quality and Manufacturing professionals in life sciences and beyond.

Advanced Quality Event Management (AQEM) is a powerful tool that simplifies the way you manage quality events. Join us for a day-long session for everything AQEM, including defining your ideal processes, understanding the basics of AQEM, and connections available with other MasterControl products. You’ll learn how to: 1) Accurately map a process end-to-end while identifying ownership, intersection points, dependencies, desired outcomes, and industry best practices. 2) Build forms and workflows, assigning users, and validate your processes. 3) Understand available cross functionality with other MasterControl products like Documents and Production Records. This session is ideal for new users of AQEM and those who want to maximize their current use of the tool.

We are pleased to invite you to a private welcome reception exclusively for MasterControl partners and our leadership and partner team members.

Join us for an evening of connection and collaboration, complete with beverages and appetizers. Afterward, we will head directly to the Hackathon Reception for more exciting opportunities to network. We look forward to celebrating with you!

Don’t miss our big Summit kickoff event Monday evening at the Hyatt. The Hackathon is where you tell us the features and functionality you’d like to see in MasterControl. The top ideas will make it into the Hackathon bracket, where the winning idea will be coded into the software by the end of the week! This year you'll be submitting your ideas digitally – helping us save a little time and a whole lot of paper. It’ll also help us keep ideas that don’t make it through the big bracket in consideration for future MasterControl updates. Whether you have 1 idea or 100, be sure to join us for a drink, a few bites, and a whole lot of fun catching up with your friends and colleagues.  

Wow. Now.: Jon Beckstrand and Jonathan Goldman, MD

Hackathon Selection Show: Erin Wright and Ryan Castro

The Black Box of Change: Tim McCleary

Delve into the transformative journey 'From Error to Excellence'.  Explore how embracing digital maturity in pharmaceutical manufacturing can significantly enhance efficiency and return on investment (ROI). We will showcase innovative methods tailored to improve operational workflows. You'll learn how to unlock advanced features and functionalities to elevate your production processes with a MasterControl + Elemental Machines integration. This session is great for manufacturing professionals in the pharmaceutical industry. 

Artificial Intelligence (AI) is poised to significantly streamline processes for life-sciences professionals like you. See how GxPAssist AI tools from MasterControl are designed to deliver practical, powerful, compliant, and validated AI functionality to our customers in highly-regulated industries. Join us to learn more about our latest AI tools, like Exam Generator and Document Translator. Learn how they are designed to be low-risk, user-friendly applications that will help you automate manual tasks, improve efficiency, and save time. This session is great for any attendee who wants to learn more about how MasterControl is responsibly incorporating AI into our suite of solutions.

Harness the power of Artificial Intelligence (AI) to enhance efficiency and accuracy. Join Botable and MasterControl customer Berkshire Sterile Manufacturing (BSM) as they delve into proven, real-world applications of AI in quality management. See how they use AI to enhance document management, improve non-conformance resolution, and more. This session is great for quality professionals looking to integrate AI tools into their processes.

What could you do with a generative AI tool that caters for the privacy and accuracy concerns for pharma use? Join the team from Veqtor to learn more about their NEXA tool. You’ll learn how this new tool takes user requirement specifications (URS) and the technical specifications for equipment, ingests that information, then generates a best-in-class test case for the requirements. You’ll see an interactive demo of the tool so you can evaluate the efficiencies it can bring to your organization. We’ll also discuss how it can help achieve validation 4.0 principles of real-time verification of integrations with other systems in the digital ecosystem. This session is great for manufacturing and quality professionals in the pharma industry.  

What does the transition from the FDA’s Quality System Regulation (QSR) to the Quality Management System Regulation (QMSR) mean for you? We’ll cover the key changes you need to know about in the transition as a medical device manufacturer. Learn how these changes will affect your quality management system and more. Then we’ll cover best practices for conducting a gap analysis and implementing the changes necessary to comply with the QMSR. This session is great for quality professionals in the medical device industry. 

MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes whenever they need, at the click of a button and in minutes. Now, VoD can be done directly in your Production site, without affecting your data or sacrificing functionality. Join us to see VoD in Production in action, learn how it aligns with FDA guidance, and how it simplifies and streamlines software upgrades and validation requirements.

If you have any dietary restrictions that are not accommodated by the buffet, kindly approach a Hyatt banquet service team member for assistance.

Process improvement benefits manufacturing, quality, and, overall, delivers value to both internal and external stakeholders. Join us as we use real-world examples to show you how your organization can build processes rooted in alignment and collaboration that also foster innovation. You'll also get tips for an effective, rapid deployment of change initiatives. This session is great for quality and manufacturing professionals. 

We’ve added a new product to the Manufacturing Excellence (Mx) suite: MasterControl Logbooks. Logbooks is the first product extension of MasterControl Mx and it’s the prime digital solution to pesky paper-based logbooks. Join this session to see how Logbooks can be used to streamline manufacturing, from template management to auditing. This session is great for anyone who wants to learn more about how electronic logbooks can make tracking maintenance and regular tasks easier.

Taking the right strategic approach to your quality management systems can truly be revolutionary for your business. Join us to hear what we’ve learned over the past 8 years engineering the quality management systems at Veranex. You’ll get insights into how we evaluated the needs, implemented and optimized the systems, and the concrete cost-cutting measures that helped eliminate the waste of overhead. You’ll also hear about our lessons learned that you can apply to the work you’re doing to enhance product quality, safety, and regulatory compliance. This session is great for all quality professionals looking to impact their organizations through better quality management. 

When it’s time to implement your quality management system (QMS) the hurdle of user adoption is real. How do you overcome the challenges that come from your users’ lack of experience, time constraints, and upgrade concerns? Join us as we explore 5 key things you can do to achieve high levels of user adoption – faster. This session is great for quality professionals who are looking for ways to boost user adoption of digital tools.  

Looking to dramatically reduce setup errors and the time you spend reviewing Master Templates? Learn how to use Ionis’ Configuration Specifications macro to customize your default step settings and automate your reviews of your settings. It’s a straightforward way to reduce review turnaround times and improve the overall quality of Master Templates. This session is great for manufacturing pros looking to work more efficiently. 

Hear how the AI-driven Exam Generator feature works from MasterControl customers who have been using it as part of the product beta release. You’ll see demonstrations of the product in action and the benefits it brings to your company. You’ll get a first-hand look at the advantages of robust, multiple-choice generated exams versus read and understand training. You’ll also get tips for the best ways to use the tool at your company. This is a great session for quality and manufacturing professionals looking for more efficient and effective ways to improve training. 

Ensuring quality is a cornerstone of exceptional customer experiences. Join us as we explore how quality professionals can team up with their sales teams to shape customer perceptions and ensure organizational success. We’ll use real-life examples and proactive strategies, to show you how to take ownership of your role in preventing issues, driving continuous improvement, and fostering a culture of quality excellence. This session is great for all quality professionals. 

Learn how to get the most out of your manufacturing execution system by seamlessly integrating with critical software applications like ERP, LIMS, CRM, and more. Use the digital information in Mx to enable an unprecedented degree of insights across your entire enterprise. This session is great for customers who are interested in maximizing the value of MasterControl along with other key parts of your tech stack.  

You’re among a select number of VIPs we’d like to see at our invitation only event for cocktails, conversation, and music! 

 Join us at Lake Effect, located at 155 W 200 S, Salt Lake City—just a two-minute walk from The Hyatt!

This event will offer a unique opportunity to: 

• Network with peers and manufacturing experts. 
• Gain insights into the benefits of adopting digital production records. 
• Discuss best practices and innovative solutions to streamline your operations. 

Best of all, attend the event for a chance to win an Apple iPad Pro! 

The Ultimate MasterControl Combo: Matt Lowe and Joseph Herath

Evolving your ADAPT Experience: Kiran Dhanuka and Ryan Keller

Transformative Manufacturing AI Starts by Transforming Your Data: Alex Jay and Adam Welsh

Tailoring a Regulatory Framework for the Responsible Use of AI: Danielle Dorfman Faruq

This is Where AI Gets Real: Sue Marchant and Renee VonBergen

There are a lot of advantages to having quality and manufacturing on the same platform. That’s especially true as your company grows via organic expansion or acquisition. Hear from Jamieson Wellness how MasterControl’s connected platform helped them navigate the challenges of growth. You’ll get insights and advice that you can put to work at your organization.  

MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes whenever they need, at the click of a button and in minutes. Now, VoD can be done directly in your Production site, without affecting your data or sacrificing functionality. Join us to see VoD in Production in action, learn how it aligns with FDA guidance, and how it simplifies and streamlines software upgrades and validation requirements.

IT projects fail more often than we like to admit. Sometimes they don't finish at all. Many times they complete, but strategic objectives aren't met. Join us to learn the key requirements in planning, managing, and leading complex software deployment projects in regulated spaces in a way that ensures not just project completion, but success. This session is great for IT, quality, and manufacturing professionals. 

Learn how to get the most out of your manufacturing execution system by seamlessly integrating with critical software applications like ERP, LIMS, CRM, and more. Use the digital information in Mx to enable an unprecedented degree of insights across your entire enterprise. This session is great for customers who are interested in maximizing the value of MasterControl along with other key parts of your tech stack.  

Advanced Quality Event Management (QEM) launched to much fanfare and success earlier this year as MasterControl customers took control of the quality events and realized the benefits of more flexible, data-driven processes. But we didn’t stop there. We've added an incredible number of functionality updates this year. Come see the new features including additional templates, Insights dashboards, interoperability with other MasterControl products, Validation on Demand configuration mode, GxPAssist AI Deviation Analyzer, and more. You’ll even get a sneak preview of what’s planned for 2025. This session is great for any quality professionals who want to learn about the latest and greatest solution in the field. 

What do Industry 4.0 and AI mean for your manufacturing operations? How can you take advantage of these breakthrough technologies? What do you need to watch out for? Join us and learn how these advanced technologies can help you take your manufacturing to the next level. We’ll show you examples of real use cases that you can implement quickly to make an impact on your organization. This session is great for manufacturing professionals looking to stay ahead of the competition with help from the latest technologies. 

MasterControl Advanced QEM gives you more control over your data than ever. Learn how it integrates your quality event processes with critical software applications like ERP, MES, LMS, CRM, and more. See how it can deliver automated data transfer and correlated insights across your entire enterprise to take your quality to the next level. This session is great for quality professionals looking to stay ahead of the competition when it comes to quality management. 

If you have any dietary restrictions that are not accommodated by the buffet, kindly approach a Hyatt banquet service team member for assistance.

‘Wow Moments’ can help propel you and your organization to greater heights. But how do you know when a ‘Wow Moment’ happens? What actions can help you encourage them to happen? And, most importantly, how do you turn a Wow Moment into real results now? Learn from the experience of MasterControl CEO Jon Beckstrand as he highlights 6 ‘Wow Moments’ from his career and how he used each one to get his company into a better position. This session is great for quality and manufacturing professionals looking take their organization and careers to the next level.  

Operationalizing a cGMP (Current Good Manufacturing Practice) manufacturing facility requires a well-planned and collaborative approach to ensure success. Join us as we cover the ‘5 P’s’ framework of GMP. You'll also learn how to choose the appropriate technology to help follow procedures processes and ensure compliance, efficiency, resulting in high–quality product production. This session is great for manufacturing and quality professionals in the pharmaceutical industry.

What could you do with a generative AI tool that caters for the privacy and accuracy concerns for pharma use? Join the team from Veqtor to learn more about their NEXA tool. You’ll learn how this new tool takes user requirement specifications (URS) and the technical specifications for equipment, ingests that information, then generates a best-in-class test case for the requirements. You’ll see an interactive demo of the tool so you can evaluate the efficiencies it can bring to your organization. We’ll also discuss how it can help achieve validation 4.0 principles of real-time verification of integrations with other systems in the digital ecosystem. This session is great for manufacturing and quality professionals in the pharma industry.  

When you give auditors their own login and a clean and tidy set of information, it improves their experience and helps you get through an audit with a big thumbs up. Join us to learn how to leverage the power of creating a view-only user in MasterControl. You’ll also find out how to create worry-free explorer folders that limit auditors’ access to only the information they need to see. Whether you’re preparing an audit for the FDA, certifiers, or your customers—you’ll be able to set up an auditing environment that delivers proven high ratings. This session is great for all MasterControl users.  

Managing software validation and all the processes that go with it can be overwhelming for even the most experienced software validation professionals. Learn how a customized digital validation management system can make processes more efficient for your teams, lower costs for your company and save you lots of time. This session is great for quality and manufacturing professionals looking to improve their validation processes.

Artificial Intelligence (AI) is poised to significantly streamline processes for life-sciences professionals like you. See how GxPAssist AI tools from MasterControl are designed to deliver practical, powerful, compliant, and validated AI functionality to our customers in highly-regulated industries. Join us to learn more about our latest AI tools, like Exam Generator and Document Translator. Learn how they are designed to be low-risk, user-friendly applications that will help you automate manual tasks, improve efficiency, and save time. This session is great for any attendee who wants to learn more about how MasterControl is responsibly incorporating AI into our suite of solutions.

Need solid ROI data to justify adoption or expansion of Manufacturing Excellence in your organization? We’ll show you how to gather clear, data-driven proof of performance and return on investment. Real MasterControl customers will show you how they built a strong business case by using system data and benchmark KPIs to unlock the full potential of digital manufacturing execution. This session is recommended for current Manufacturing Excellence users as well as Quality Excellence customers considering Manufacturing Excellence. 

Join us to see the what’s new, including how our pursuit of FedRAMP authorization improves security for all users, upcoming integrations with ADAPT products, and a preview of features and functionality planned for the future. This session is for anyone who uses or is interested in Quality Excellence. 

Join us for drinks and your chance to influence the future of AI tools in MasterControl. AI tools will help you the most when they’re built on real ideas from real people.  And who has better ideas about what will help you, than you? Bounce your AI ideas off your colleagues, brainstorm new ones, and submit as many potential AI-powered features you can via our digital forms so we can build a better MasterControl for you.  

Digital Evolution: A Success Story Backed by Data: Katie Farley and Michael Murphy

A Proven Experience: Quality + Manufacturing Are Better Together: Jennifer Rodriguez

Frontline Focus: PCI Pharma Services Path to Transformation: Dave Edwards and Lori Jackson

Now, Next, Later: The Power of Mx: Mucahit Argimitis and Elie Challita

Your AI Wish List Revealed: Sue Marchant

Hackathon Reveal: Erin Wright and Ryan Castro

Masters of Excellence Awards: Jon Beckstrand and Alicia Garcia

Learn how to reduce the burden of documentation and maintain compliance long-term using a Computer Software Assurance (CSA) approach to validation. We’ll take you through a case study that begins with an implementation of MasterControl which was replacing 49 custom databases running on obsolete technology. See how the testing process was reduced from 12 weeks down to 2 days. Then find out how to use Validation On Demand to reduce validation and verification work long term by automating the most customized components of the system. This session is great for anyone looking to implement a CSA approach to validation.

Managing quality and compliance is vital to ensuring patient safety and meeting stringent regulatory standards. A risk-based approach to quality and compliance can help you meet those high standards and deliver actionable insights and strategies to enhance your operations. Join us to learn techniques for identifying, assessing, and prioritizing risks within life sciences operations. Then hear about real-world case studies that illustrate the practical application and successful implementations of risk-based quality management. This session is great for all quality professionals.  

How do you go from paper to fully digital MasterControl processes as fast as possible? Join us to find out the four key decisions Kindeva made to get a new location up and running! You’ll hear how the team found and filled gaps. You’ll also learn the important initiatives the team put into practice that could benefit other customers as they’re preparing to implement MasterControl. This session is great for quality pros looking to onboard new and acquired sites.   

If you have any dietary restrictions that are not accommodated by the buffet, kindly approach a Hyatt banquet service team member for assistance.