Workshop
PRESENTED BY
Lynn Bryson
Senior Professional Sevices Consultant
MasterControl
Workshop
PRESENTED BY
Bruce Hislop
Professional Services Consultant
MasterControl
Workshop
PRESENTED BY
Marc Baldwin
Technical Account Manager II
Workshop
PRESENTED BY
Bimali King
Technical Business Analyst
MasterControl
Workshop
PRESENTED BY
Lynn Bryson
Senior Professional Sevices Consultant
MasterControl
Workshop
PRESENTED BY
Kevin Foley
Professional Services Consultant
MasterControl
Start Masters Conference off right, Tuesday evening at the Berlin Marriott Hotel. This is where you get to tell us the features and functionality you would like to see in MasterControl. You’ll join a team of other quality and manufacturing professionals to brainstorm ideas. The top ideas will make it into the Hackathon bracket during Wednesday’s keynotes. Everyone will vote to determine the winning idea that our hackers will code into the software by our next product update. It’s an evening of networking and lively discussion you don’t want to miss.
PRESENTED BY
Erin Wright
Vice President, Product Management
MasterControl
Ryan Castro
VP, Software Engineering
MasterControl
Vanessa Osthues
Operations Program Manager
MasterControl
Made With Mx Day
Experience an exclusive evening at The Ritz-Carlton for our Made With MX Day welcome dinner. Connect with fellow manufacturing leaders over cocktails and an exquisite four-course meal in a luxurious setting. This exclusive gathering offers the perfect environment to exchange ideas, build valuable industry relationships, and meet MasterControl's executive team in a relaxed atmosphere. Prime yourself for the conference with outstanding cuisine and meaningful conversations before tomorrow's sessions begin.
*by invite only
POTS Restaurant at the Ritz-Carlton Berlin | Potsdamer Platz 3, 10785 Berlin, Germany
Wow. Now: Jon Beckstrand and Erik Rother, Bruker Daltonics
Improving Industrial Efficiency at bioMérieux: Gwenael Le Dreau, bioMérieux
Hackathon Selection Show: Erin Wright and Ryan Castro
Piloting the Future with AI – From NOW to WOW: Roger Basler de Roca
PRESENTED BY
Vanessa Osthues
Operations Program Manager
MasterControl
Jon Beckstrand
CEO
MasterControl
Erik Rother
OpEx TPS Engineer
Bruker Daltonics GmbH & Co. KG
Gwenael Le Dreau
Business Process Owner Manufacturing EME
bioMérieux
Erin Wright
Vice President, Product Management
MasterControl
Ryan Castro
VP, Software Engineering
MasterControl
Roger Basler de Roca
Entrepreneur & AI Expert
Business Leadership
Looking to improve operational efficiency, ensure quality, and navigate increasingly complex regulatory and supply chain landscapes? Join us to explore the critical relationship between digital transformation and artificial intelligence (AI) in life sciences manufacturing. Hear how leading manufacturers are applying AI for predictive maintenance, automated deviation handling, computer vision for quality inspection, and batch release optimization. Take note of benefits that are often overlooked — such as enhanced workforce efficiency, improved cross-functional collaboration, and faster product release cycles — all of which can strengthen the business case for continued digital investment. This session is great for manufacturing professionals looking to learn actionable insights, common pitfalls to avoid, and examples of where digital transformation and AI are already delivering measurable impact.
PRESENTED BY
Adam Welsh
Partner
West Monroe Partners
Steven Lupo
Partner, Life Sciences
West Monroe
MC University 201
PRESENTED BY
Kevin Foley
Professional Services Consultant
MasterControl
Demo Theatre
MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes in minutes, whenever they need—at the click of a button. Join us to see VoD's improvements over the last year with VxT in MasterControl. You’ll also learn how MasterContol’s approach aligns with FDA guidance, and how the VoD approach simplifies and streamlines software upgrades and validation requirements. This session is great for quality professionals who are looking for the latest ways to streamline validation and ensure compliance.
PRESENTED BY
Erin Wright
Vice President, Product Management
MasterControl
Demo Theatre
A Computerised Maintenance Management System (CMMS) is a critical part of regulated operations, ensuring that you can track and manage physical assets in labs, manufacturing facilities, and beyond. Join us and learn how, with MasterControl Asset Management, you can seamlessly manage a master list of all assets, equipment, and spare parts. See a demonstration of the critical components of the solution including lists, scheduling, traceability, and audit history. This session is great for quality and manufacturing professionals interested in learning how a modern CMMS can improve operations.
PRESENTED BY
Greg Freitag
Sales Leader - Business Development
MasterControl
Real-World Voices
Hear how team at Fujifilm Diosynth Biotechnologies is using Manufacturing Excellence (Mx) to improve metrics throughout their manufacturing organisation. You’ll get tips from what they learned during the rollout process. Then you’ll learn from their experience with change management, continuous improvement, and how they’ve maximised their return on investment by significant improvements in batch record closure times, error reduction, and FTE savings. This session is great for manufacturing professionals looking to get the most out of Mx.
PRESENTED BY
Jack Moran
Senior Transformation Project Manager
Fujifilm Diosynth Biotechnologies
Rose Tyers
Business Process Owner, Lean Driven Operations, Mx
FUJIFILM Diosynth Biotechnologies
MC Innovation
Join us to get an overview of everything that’s new, including upcoming integrations with ADAPT products, exciting AI tools like Exam Generator, Document Translator, and Document Summarizer, and a preview of features and functionality that are coming soon. This session is for anyone who uses or is interested in Quality Excellence.
PRESENTED BY
Erin Wright
Vice President, Product Management
MasterControl
Made With Mx Day
Experience the full power of MasterControl’s Manufacturing Excellence (Mx) Suite in this live demo. See how Mx is designed to help you eliminate paper, connect operations, and drive real-time insights. Experience how Digital Production Records, Logbooks, Asset Management, and Advanced Analytics work together to streamline production, improve compliance, and accelerate product release. Join us to discover how a fully connected manufacturing ecosystem can transform your operations and take efficiency to the next level.
PRESENTED BY
George Hall
Senior Solutions Consultant
MasterControl
Greg Freitag
Sales Leader - Business Development
MasterControl
MC University 401
PRESENTED BY
Rob Harris
Backline Support Engineer
MasterControl
MC University 301
PRESENTED BY
Lynn Bryson
Senior Professional Sevices Consultant
MasterControl
Demo Theatre
PRESENTED BY
Joseph Herath
VP, Product Management - Platform
MasterControl
Demo Theatre
PRESENTED BY
Geoff Cookson
Professional Services Manager
MasterControl
Made With Mx Day
Step into the driver’s seat, build a batch record from scratch while you experience MasterControl Mx firsthand. You'll walk through the process of creating a fully digital production record, gaining insight into how it can help streamline workflows, ensure compliance, and eliminate paper-based inefficiencies. Whether you're exploring digital transformation or looking to optimise your manufacturing processes, this hands-on session will give you a practical feel for how a connected, data-driven approach can revolutionize production.
PRESENTED BY
George Hall
Senior Solutions Consultant
MasterControl
Mucahit Agirtmis
Lead Product Manager
MasterControl
Business Leadership
The world of life sciences manufacturing is shifting faster than ever. So how do you maintain a culture of quality in the face of evolving best practices and faster rates of employee turnover? Join us to learn how to harness the power of AI to achieve higher levels of quality. You’ll also get advice on which skillsets you need to help your team sharpen. This session is great for quality and manufacturing professionals looking to ensure their teams stay on the cutting edge of AI.
PRESENTED BY
Matt Lowe
Chief Strategy Officer
MasterControl
Sue Marchant
Chief Product Officer
MasterControl
Real-World Voices
Hear how Merz Aesthetics improved data management by integrating MasterControl with a Data Warehouse, which gave their users a vastly improved experience by opening up quick access to essential information. Join us to get insights into how you can use this approach to help your teams collaborate effectively with cross-referenced data from multiple systems. You’ll also get tips for creating an intuitive quality experience that supports data-driven decision making to address complex business challenges. This session is great for quality professionals looking to get more from their data.
PRESENTED BY
Ichem Khellous
IT Manager
Merz Aesthetics
Made With Mx Day
Step into the driver’s seat, build a batch record from scratch while you experience MasterControl Mx firsthand. You'll walk through the process of creating a fully digital production record, gaining insight into how it can help streamline workflows, ensure compliance, and eliminate paper-based inefficiencies. Whether you're exploring digital transformation or looking to optimise your manufacturing processes, this hands-on session will give you a practical feel for how a connected, data-driven approach can revolutionize production.
PRESENTED BY
George Hall
Senior Solutions Consultant
MasterControl
Mucahit Agirtmis
Lead Product Manager
MasterControl
MC University 201
End-user training increases adoption, improves efficiency, and maximises your ROI. In this session, we'll help you build a plan for training your teams using the new MasterControl Academy. See how to keep them updated on the latest features and functionality in the solution. We'll also show you how to track training data in the Academy to ensure your team stays fully trained and compliant. This session is great for sysadmins and other quality and manufacturing professionals who manage a team of MasterControl users.
PRESENTED BY
Lynn Bryson
Senior Professional Sevices Consultant
MasterControl
Conference Connect
PRESENTED BY
Jon Beckstrand
CEO
MasterControl
Alex Kaplunov
Chief Technology Officer
MasterControl
Conference Connect
PRESENTED BY
Emma Jayne Bean
Science & Regulatory Quality Manager
British American Tobacco
Colin Moore
Customer Success Manager
MasterControl
Conference Connect
PRESENTED BY
Scott Biddlecombe
Customer Success Manager
MasterControl
Jannick Meinecke
System and Process Owner
NextPharma
Conference Connect
PRESENTED BY
Chris Tallo
Account Manager
Alexandra Kurz
Quality Manager
Mcm Klosterfrau Vertriebsges M.B.H.
Conference Connect
PRESENTED BY
Matthew Seitz-Paquette
North America Quality Specialist
Fagron
Stephen Turnock
Senior Vice President Sales - EMEA
MasterControl
Conference Connect
PRESENTED BY
Jacqueline Scheurer
Senior Vice President, Product
MasterControl
Patricia Santos-Serrao
Senior Director of Product, Advanced Solutions
MasterControl
Demo Theatre
MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes in minutes, whenever they need—at the click of a button. Join us to see VoD's improvements over the last year with VxT in MasterControl. You’ll also learn how MasterContol’s approach aligns with FDA guidance, and how the VoD approach simplifies and streamlines software upgrades and validation requirements. This session is great for quality professionals who are looking for the latest ways to streamline validation and ensure compliance.
PRESENTED BY
Erin Wright
Vice President, Product Management
MasterControl
MC Innovation
Explore how Manufacturing Excellence (Mx) is delivering a comprehensive manufacturing platform. Discover all the ways Mx can help you manage every step in your manufacturing lifecycle—from incoming material inspection to finished products. Learn how Mx helps you streamline operations with production management, equipment oversight, flexible electronic logbooks, and materials management. And see how this unified platform is being shaped to drive efficiency, flexibility, and growth for manufacturers of all types. You’ll also get a look into what's coming for Mx in 2025 and 2026 and can ask our product team leaders how these changes will align with your priorities. This session is great for anyone who wants to learn more about what's coming next for Mx and how that can support their business.
PRESENTED BY
Katie Farley
VP of Product, Mx
MasterControl
Demo Theatre
PRESENTED BY
David Toms
Senior Solutions Consultant
MasterControl
Conference Connect
PRESENTED BY
Jon Beckstrand
CEO
MasterControl
Alex Kaplunov
Chief Technology Officer
MasterControl
Conference Connect
PRESENTED BY
Emma Jayne Bean
Science & Regulatory Quality Manager
British American Tobacco
Megan Allen
Customer Success Manager
MasterControl
Conference Connect
PRESENTED BY
Scott Biddlecombe
Customer Success Manager
MasterControl
Jannick Meinecke
System and Process Owner
NextPharma
Conference Connect
PRESENTED BY
Chris Tallo
Account Manager
Alexandra Kurz
Quality Manager
Mcm Klosterfrau Vertriebsges M.B.H.
Conference Connect
PRESENTED BY
Jacqueline Scheurer
Senior Vice President, Product
MasterControl
Patricia Santos-Serrao
Senior Director of Product, Advanced Solutions
MasterControl
Embark upon a sightseeing dinner cruise down the Spree River. You’ll enjoy entertainment, networking, dinner and drinks as a tour guide offers a bevy of fascinating facts about landmarks along the way. You’ll see unforgettable views of Charlottenburg Palace, Museum Island, the Berliner Dom, and more. Finish the evening with live music, sunset views, and catching up with your colleagues. Transportation to the dock will be provided. Meet us outside the Berlin Marriott front doors at 18:00. We expect to return to the hotel by 22:00.
The Ultimate MasterControl Combo: Matt Lowe and Joseph Herath
Now, Next, Later; The Power of Mx: Mucahit Agirtmis and Katie Farley
Mx & Qx: An Axolabs–LGC Success Story: Willeke Swainston, Axolabs-LGC
This is Where AI Gets Real: Sue Marchant and Jon Beckstrand
Hackathon Reveal: Erin Wright and Ryan Castro
Masters of Excellence Awards: Jon Beckstrand and Vanessa Osthues
PRESENTED BY
Matt Lowe
Chief Strategy Officer
MasterControl
Joseph Herath
VP, Product Management - Platform
MasterControl
Mucahit Agirtmis
Lead Product Manager
MasterControl
Katie Farley
VP of Product, Mx
MasterControl
Willeke Swainston
Quality Assurance Project Manager
Axolabs - LGC
Sue Marchant
Chief Product Officer
MasterControl
Erin Wright
Vice President, Product Management
MasterControl
Ryan Castro
VP, Software Engineering
MasterControl
Jon Beckstrand
CEO
MasterControl
Vanessa Osthues
Operations Program Manager
MasterControl
Demo Theatre
A Computerised Maintenance Management System (CMMS) is a critical part of regulated operations, ensuring that you can track and manage physical assets in labs, manufacturing facilities, and beyond. Join us and learn how, with MasterControl Asset Management, you can seamlessly manage a master list of all assets, equipment, and spare parts. See a demonstration of the critical components of the solution including lists, scheduling, traceability, and audit history. This session is great for quality and manufacturing professionals interested in learning how a modern CMMS can improve operations.
PRESENTED BY
Greg Freitag
Sales Leader - Business Development
MasterControl
MC University 301
As the Mx platform grows, it’s important to understand how the products build on one another to support your business. In this session, we’ll take a deep dive into MasterControl Logbooks – which was launched at Masters Conference in 2024 – and see how new functionality can help you build a solid foundation for your manufacturing processes. This session is great for users who want to see the benefits of digitising their logbooks with MasterControl.
PRESENTED BY
Lynn Bryson
Senior Professional Sevices Consultant
MasterControl
Real-World Voices
The team at STADA Arzneimittel AG needed to get the most value out of their MasterControl licenses. Discover the various ways they automated user management, including a process that automatically deactivates users after three months of inactivity. Get tips for reducing the effort it takes to manage account reactivation and how to improve the search process for Trainee roles. You'll also learn why they made the transition from concurrent to named user licenses, and how all these strategies reduced manual work and maximised license efficiency. This is a great session for anyone involved in the management of MasterControl licenses.
PRESENTED BY
Petar Micic
Team Coordinator Global IT QA Platforms
STADA Arzneimittel AG
MC University 101
PRESENTED BY
Marc Baldwin
Technical Account Manager II
Demo Theatre
PRESENTED BY
Mucahit Agirtmis
Lead Product Manager
MasterControl
Business Leadership
As the life sciences industry faces increasing regulatory demands and complex validation challenges, AI is emerging as a vital tool to streamline workflows and improve compliance. This presentation explores the practical applications of AI in life science validation and how it can enable real-time, data-driven decision-making backed by compliance standards. Join us to learn: 1) A practical understanding of AI applications in computer systems validation and requirements tracing, supported by quantitative performance metrics; 2) A framework for implementing AI in validation processes while ensuring data privacy and regulatory compliance; 3) Strategic insights into AI validation levels and maturity models for life sciences applications. This session is great for quality professionals looking to improve validation.
PRESENTED BY
Martin Radecki
Managing Director
VEQTOR
Peter Gordon
Digital Innovation & Technology Lead
Veqtor Solutions
MC Innovation
Join us to discover how MasterControl is transforming equipment management for quality and manufacturing teams. We’re making it easier than ever to centralise critical workflows and tasks with a modern, cloud-based CMMS that ensures seamless oversight while maintaining flexibility, agility, and configurability. Whether you need visibility on the status of physical assets daily, weekly, or annually—learn how our new CMMS can help you streamline equipment processes, increase visibility, reduce downtime, and achieve operational excellence without compromising your unique business requirements. This session is great for quality and manufacturing professionals who have a stake in asset control and equipment maintenance and management.
PRESENTED BY
Mucahit Agirtmis
Lead Product Manager
MasterControl
Greg Freitag
Sales Leader - Business Development
MasterControl
MC Innovation
PRESENTED BY
Kevin Foley
Professional Services Consultant
MasterControl
Demo Theatre
Artificial Intelligence (AI) is poised to significantly streamline processes for life-sciences professionals like you. See how AI tools from MasterControl are designed to deliver practical, powerful, and compliant functionality to our customers in highly-regulated industries. Join us to get a first-hand look at our AI tools available today, which includes Exam Generator, Document Translator, and Document Summarizer. Learn how they are designed to be low-risk, user-friendly applications that will help you automate manual tasks, improve efficiency, and save time. This session is great for any attendee who wants to learn more about how MasterControl is responsibly incorporating AI into our suite of solutions.
PRESENTED BY
George Hall
Senior Solutions Consultant
MasterControl
MC University 101
The AI governance landscape is rapidly evolving. Join us to learn how MasterControl is proactively interpreting and applying regulations and best practices in the development of our AI products. We will highlight key global regulatory developments—such as the EU AI Act and other emerging frameworks—that are shaping the future of responsible AI. You’ll also get an inside look at MasterControl’s internal AI compliance program, including some of our core policies, processes, and risk mitigation strategies. This session is great for anyone looking to get an understanding of the broader regulatory environment and how MasterControl is ensuring compliance at every level.
PRESENTED BY
Jake Walton
VP - Quality, Compliance and Privacy
MasterControl
MC University 401
PRESENTED BY
Bimali King
Technical Business Analyst
MasterControl
Demo Theatre
PRESENTED BY
Katie Farley
VP of Product, Mx
MasterControl