13-15 May
// Berlin, Germany

Join us at our can’t-miss event for quality and manufacturing professionals in life sciences and beyond.

Tues. / May 13

Day 1

08:00 - 12:00

Building and Using Master Templates

Workshop

Optional
Proper documentation is crucial to maintaining your production records, but a poorly designed template can be as unhelpful as no template at all. This workshop will explore ways to ensure templates are properly designed so you can confidently create templates knowing they'll be efficient, accurate, and accessible to your employees. Attend this workshop if you'd like to get more out of your templates when using the production records module.

PRESENTED BY

Lynn Bryson

Senior Professional Sevices Consultant

MasterControl

08:00 - 12:00

Creating Advanced Forms with Advanced QEM

Workshop

Optional
Advanced Quality Event Management (AQEM) is here, and we're here to help you make the most of it. Join us as we navigate the basics of designing and configuring your forms in AQEM, focusing specifically on capturing the right data for each type of event. You'll learn how to build workflows, assign users, and keep your system running smoothly. This session is for new users of the Advanced Quality Event Management tool.

PRESENTED BY

Bruce Hislop

Professional Services Consultant

MasterControl

08:00 - 12:00

Surprise, You're a SysAdmin

Workshop

Optional
What is a new MasterControl sysadmin to do when they suddenly find themselves responsible for managing and maintaining the application and training its users? Join us as we explore how the pieces of your MasterControl system are interconnected and how to use them in your new position. This session is best for new sysadmins who already have a working knowledge of life cycles, InfoCard metadata, roles, and collaboration.

PRESENTED BY

Marc Baldwin

Technical Account Manager II

12:00 - 13:00

Lunch

13:00 - 17:00

Defining and Improving Your Quality Event Management Processes

Workshop

OptionalSOLD OUT
In the life sciences industry, the consequences of inefficient and improper quality event management are more significant than ever. Join us to learn how to identify your requirements and accurately map them into a comprehensive end-to-end process. We will guide you in recognising ownership, intersection points, dependencies, and desired outcomes. You'll gain a thorough understanding of gathering requirements, mapping business processes, and enhancing process efficiency. Please note, this session is not intended as an AQEM builder workshop, but the concepts discussed are imperative for building a proper foundation in a QEM system. This session is designed for Quality Managers and Quality Officers aiming to improve current processes or implement new ones within MasterControl's Advanced Quality Event Management product.

PRESENTED BY

Bimali King

Technical Business Analyst

MasterControl

13:00 - 17:00

Enhancing Manufacturing Experience with Logbooks

Workshop

Optional
Logbooks are a vital component of successful manufacturing, but managing and checking your paper logbooks can eat up a lot of time. See why competitive manufacturers are ditching paper and making the switch to digital. Join us to learn how using MasterControl Logbooks with MasterControl Manufacturing Excellence offers a fast and easy way to set up, fill out and check your logs. You'll also see how it delivers more accurate records and useful data across the board. This session is for anyone interested in learning more about MasterControl Logbooks.

PRESENTED BY

Lynn Bryson

Senior Professional Sevices Consultant

MasterControl

13:00 - 17:00

Unlocking your Data with MasterControl Insights

Workshop

OptionalSOLD OUT
MasterControl makes it easy to gather data, but you need to know how to properly analyse that data to unlock its full potential. Join us for a demonstration of the MasterControl Insights tool and how you can use it to navigate visualisation, dashboards, and standard reports. You'll also learn how to build custom reports and visualisations to best meet your organisation's specific needs. This session is for MasterControl cloud users with a basic understanding of the system.

PRESENTED BY

Kevin Foley

Professional Services Consultant

MasterControl

18:00 - 19:30

Hackathon Reception

Start Masters Conference off right, Tuesday evening at the Berlin Marriott Hotel. This is where you get to tell us the features and functionality you would like to see in MasterControl. You’ll join a team of other quality and manufacturing professionals to brainstorm ideas. The top ideas will make it into the Hackathon bracket during Wednesday’s keynotes. Everyone will vote to determine the winning idea that our hackers will code into the software by our next product update. It’s an evening of networking and lively discussion you don’t want to miss. 

PRESENTED BY

Erin Wright

Vice President, Product Management

MasterControl

Ryan Castro

VP, Software Engineering

MasterControl

Vanessa Osthues

Operations Program Manager

MasterControl

18:30 - 21:00

Welcome Dinner at The Ritz-Carlton

Made With Mx Day

Experience an exclusive evening at The Ritz-Carlton for our Made With MX Day welcome dinner. Connect with fellow manufacturing leaders over cocktails and an exquisite four-course meal in a luxurious setting. This exclusive gathering offers the perfect environment to exchange ideas, build valuable industry relationships, and meet MasterControl's executive team in a relaxed atmosphere. Prime yourself for the conference with outstanding cuisine and meaningful conversations before tomorrow's sessions begin. 

*by invite only

POTS Restaurant at the Ritz-Carlton Berlin | Potsdamer Platz 3, 10785 Berlin, Germany

Wed. / May 14

Day 2

08:30 - 10:00

Keynotes

Wow. Now: Jon Beckstrand and Erik Rother, Bruker Daltonics

Improving Industrial Efficiency at bioMérieux: Gwenael Le Dreau, bioMérieux

Hackathon Selection Show: Erin Wright and Ryan Castro

Piloting the Future with AI – From NOW to WOW: Roger Basler de Roca

PRESENTED BY

Vanessa Osthues

Operations Program Manager

MasterControl

Jon Beckstrand

CEO

MasterControl

Erik Rother

OpEx TPS Engineer

Bruker Daltonics GmbH & Co. KG

Gwenael Le Dreau

Business Process Owner Manufacturing EME

bioMérieux

Erin Wright

Vice President, Product Management

MasterControl

Ryan Castro

VP, Software Engineering

MasterControl

Roger Basler de Roca

Entrepreneur & AI Expert

10:00 - 10:30

AM Break

10:30 - 11:15

From Digital Foundations to AI Impact: Unlock More Value in Manufacturing

Business Leadership

Looking to improve operational efficiency, ensure quality, and navigate increasingly complex regulatory and supply chain landscapes? Join us to explore the critical relationship between digital transformation and artificial intelligence (AI) in life sciences manufacturing. Hear how leading manufacturers are applying AI for predictive maintenance, automated deviation handling, computer vision for quality inspection, and batch release optimization. Take note of benefits that are often overlooked — such as enhanced workforce efficiency, improved cross-functional collaboration, and faster product release cycles — all of which can strengthen the business case for continued digital investment. This session is great for manufacturing professionals looking to learn actionable insights, common pitfalls to avoid, and examples of where digital transformation and AI are already delivering measurable impact. 

PRESENTED BY

Adam Welsh

Partner

West Monroe Partners

Steven Lupo

Partner, Life Sciences

West Monroe

10:30 - 11:15

Making the Most of Advanced QEM and Insights

MC University 201

Advanced QEM is a powerful tool, and it just keeps getting better. In this session, we will review the latest functionality and dive deep into the ways Insights can help you track your QEM data. Learn how to build dashboards and visualisations that will give everyone on your team access to the data that will help you understand and anticipate quality events better than ever before. This session is great for quality pros who want to stay on the cutting edge of quality event management.

PRESENTED BY

Kevin Foley

Professional Services Consultant

MasterControl

10:30 - 11:00

The Cutting Edge of Streamlined and Unified Quality Validation

Demo Theatre

MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes in minutes, whenever they need—at the click of a button. Join us to see VoD's improvements over the last year with VxT in MasterControl. You’ll also learn how MasterContol’s approach aligns with FDA guidance, and how the VoD approach simplifies and streamlines software upgrades and validation requirements. This session is great for quality professionals who are looking for the latest ways to streamline validation and ensure compliance.  

PRESENTED BY

Erin Wright

Vice President, Product Management

MasterControl

11:25 - 11:55

Dive into MasterControl Asset Management

Demo Theatre

A Computerised Maintenance Management System (CMMS) is a critical part of regulated operations, ensuring that you can track and manage physical assets in labs, manufacturing facilities, and beyond. Join us and learn how, with MasterControl Asset Management, you can seamlessly manage a master list of all assets, equipment, and spare parts. See a demonstration of the critical components of the solution including lists, scheduling, traceability, and audit history. This session is great for quality and manufacturing professionals interested in learning how a modern CMMS can improve operations. 

PRESENTED BY

Greg Freitag

Sales Leader - Business Development

MasterControl

11:25 - 12:10

Learning from the Rollout and Optimisation of Mx at Fujifilm Diosynth Biotechnologies

Real-World Voices

Hear how team at Fujifilm Diosynth Biotechnologies is using Manufacturing Excellence (Mx) to improve metrics throughout their manufacturing organisation. You’ll get tips from what they learned during the rollout process. Then you’ll learn from their experience with change management, continuous improvement, and how they’ve maximised their return on investment by significant improvements in batch record closure times, error reduction, and FTE savings. This session is great for manufacturing professionals looking to get the most out of Mx.  

PRESENTED BY

Jack Moran

Senior Transformation Project Manager

Fujifilm Diosynth Biotechnologies

Rose Tyers

Business Process Owner, Lean Driven Operations, Mx

FUJIFILM Diosynth Biotechnologies

11:25 - 12:10

The Latest Additions to Quality Excellence

MC Innovation

Join us to get an overview of everything that’s new, including upcoming integrations with ADAPT products, exciting AI tools like Exam Generator, Document Translator, and Document Summarizer, and a preview of features and functionality that are coming soon. This session is for anyone who uses or is interested in Quality Excellence.

PRESENTED BY

Erin Wright

Vice President, Product Management

MasterControl

12:10 - 13:30

Lunch

13:30 - 14:15

Demo the Complete Mx Experience

Made With Mx Day

Experience the full power of MasterControl’s Manufacturing Excellence (Mx) Suite in this live demo. See how Mx is designed to help you eliminate paper, connect operations, and drive real-time insights. Experience how Digital Production Records, Logbooks, Asset Management, and Advanced Analytics work together to streamline production, improve compliance, and accelerate product release. Join us to discover how a fully connected manufacturing ecosystem can transform your operations and take efficiency to the next level. 

PRESENTED BY

George Hall

Senior Solutions Consultant

MasterControl

Greg Freitag

Sales Leader - Business Development

MasterControl

13:30 - 14:15

Mastering Your Master Templates

MC University 401

Manufacturing time and costs would skyrocket if you had to re-create the structure and details of a production record for each production run. See why Master Templates are the answer to this problem. Then learn how to build your own Master Template to boost long-term efficiency at your organisation. This session is great for those who work with Master Templates.

PRESENTED BY

Rob Harris

Backline Support Engineer

MasterControl

13:30 - 14:15

The Keys to Simplifying Your Quality System

MC University 301

A needlessly complicated system leads to unnecessary inefficiency. And, over time, unintended complexities can creep into any quality system. In this session we'll cover some basic principles to help you reduce the number of workflows, simplify vaults, and streamline roles. We'll give you diagnostic tools to help you assess the efficiency of your system, and we'll show you how to build a plan to prevent these productivity-draining complexities from cropping up in the future. This session is great for quality professionals looking to streamline quality management.

PRESENTED BY

Lynn Bryson

Senior Professional Sevices Consultant

MasterControl

13:30 - 14:00

Unlock the Power of MasterControl Insights for Your Quality Processes

Demo Theatre

SOLD OUT
Discover how MasterControl Insights transforms data into actionable intelligence across your quality management ecosystem. In this 30-minute session, you'll see how Insights empowers you to track status across quality event workflows, gain insights into key training metrics, identify where action is needed across document management and so much more. We’ll highlight popular pre-built dashboards, the latest feature releases, as well as ways you can customise reports to meet your unique needs. This session is great for quality professionals looking to turn data into actionable insights and improved quality metrics.

PRESENTED BY

Joseph Herath

VP, Product Management - Platform

MasterControl

14:25 - 14:55

Advanced QEM—Your Processes, Your Way

Demo Theatre

SOLD OUT
Advanced Quality Event Management (QEM) puts the power to build forms and workflows directly in your hands—no coding required. With Advanced QEM, quality leaders can start from scratch or use one of our powerful templates to create processes that work for your organization’s needs. Join us as we walk through: Building forms and workflows; extension requests; canceling, closing, reopening, and revising an event; and modifying future steps. We'll also explore more of the incredible functionality we’ve added since launch. This session is great for any quality professional who wants to keep up with the latest advancements in the field.

PRESENTED BY

Geoff Cookson

Professional Services Manager

MasterControl

14:25 - 15:10

Build a Batch Record: Hands-On Experience with MasterControl’s Mx Solution

Made With Mx Day

Step into the driver’s seat, build a batch record from scratch while you experience MasterControl Mx firsthand. You'll walk through the process of creating a fully digital production record, gaining insight into how it can help streamline workflows, ensure compliance, and eliminate paper-based inefficiencies. Whether you're exploring digital transformation or looking to optimise your manufacturing processes, this hands-on session will give you a practical feel for how a connected, data-driven approach can revolutionize production. 

PRESENTED BY

George Hall

Senior Solutions Consultant

MasterControl

Mucahit Agirtmis

Lead Product Manager

MasterControl

14:25 - 15:10

Technology’s Role in Attracting the Next Generation of Quality Culture Carriers

Business Leadership

The world of life sciences manufacturing is shifting faster than ever. So how do you maintain a culture of quality in the face of evolving best practices and faster rates of employee turnover? Join us to learn how to harness the power of AI to achieve higher levels of quality. You’ll also get advice on which skillsets you need to help your team sharpen. This session is great for quality and manufacturing professionals looking to ensure their teams stay on the cutting edge of AI.  

PRESENTED BY

Matt Lowe

Chief Strategy Officer

MasterControl

Sue Marchant

Chief Product Officer

MasterControl

14:25 - 15:10

The Heart of Business Intelligence: Centralising Data to Enhance User Experience

Real-World Voices

Hear how Merz Aesthetics improved data management by integrating MasterControl with a Data Warehouse, which gave their users a vastly improved experience by opening up quick access to essential information. Join us to get insights into how you can use this approach to help your teams collaborate effectively with cross-referenced data from multiple systems. You’ll also get tips for creating an intuitive quality experience that supports data-driven decision making to address complex business challenges. This session is great for quality professionals looking to get more from their data.  

PRESENTED BY

Ichem Khellous

IT Manager

Merz Aesthetics

15:10 - 15:40

PM Break

15:40 - 16:25

Build a Batch Record: Hands-On Experience with MasterControl’s Mx Solution

Made With Mx Day

Step into the driver’s seat, build a batch record from scratch while you experience MasterControl Mx firsthand. You'll walk through the process of creating a fully digital production record, gaining insight into how it can help streamline workflows, ensure compliance, and eliminate paper-based inefficiencies. Whether you're exploring digital transformation or looking to optimise your manufacturing processes, this hands-on session will give you a practical feel for how a connected, data-driven approach can revolutionize production.

PRESENTED BY

George Hall

Senior Solutions Consultant

MasterControl

Mucahit Agirtmis

Lead Product Manager

MasterControl

15:40 - 16:25

Build a Training Plan in MasterControl Academy

MC University 201

End-user training increases adoption, improves efficiency, and maximises your ROI. In this session, we'll help you build a plan for training your teams using the new MasterControl Academy. See how to keep them updated on the latest features and functionality in the solution. We'll also show you how to track training data in the Academy to ensure your team stays fully trained and compliant. This session is great for sysadmins and other quality and manufacturing professionals who manage a team of MasterControl users.

PRESENTED BY

Lynn Bryson

Senior Professional Sevices Consultant

MasterControl

15:40 - 16:25

Table 1: Responsible GenAI in Action

Conference Connect

How can our industry unlock the potential of GenAI to improve quality and manufacturing without compromising sensitive data? In this session, Jon Beckstrand and Alex Kaplunov will share MasterControl’s vision for how GenAI can solve real-world challenges while outlining strategies to protect both customer and generated data. Join the conversation to hear practical approaches to balancing innovation and trust in a highly regulated space.

PRESENTED BY

Jon Beckstrand

CEO

MasterControl

Alex Kaplunov

Chief Technology Officer

MasterControl

15:40 - 16:25

Table 2: Insights and Q&A for New Users

Conference Connect

SOLD OUT
New to the product? Join us to connect with fellow newcomers and hear directly from a long-time customer about their journey, lessons learned, and tips for getting started. Bring your questions, meet the community, and leave with practical insights from your peers.

PRESENTED BY

Emma Jayne Bean

Science & Regulatory Quality Manager

British American Tobacco

Colin Moore

Customer Success Manager

MasterControl

15:40 - 16:25

Table 3: Driving End-User Adoption

Conference Connect

How do we ensure successful end-user adoption? In this session, we'll share key strategies for engaging your team, discuss overcoming adoption barriers, and identify ways to drive long-term success. Join us for actionable insights to boost user engagement and maximise product value.

PRESENTED BY

Scott Biddlecombe

Customer Success Manager

MasterControl

Jannick Meinecke

System and Process Owner

NextPharma

15:40 - 16:25

Table 4: Best Practices for Docs & Training Users

Conference Connect

SOLD OUT
Are you getting the most out of Docs & Training? In this session, we’ll share practical experiences, discuss best practices, and explore ways to optimise these critical solutions. Join us for a focused conversation on how to overcome common challenges and maximise MasterControl’s value in your organisation.

PRESENTED BY

Chris Tallo

Account Manager

Alexandra Kurz

Quality Manager

Mcm Klosterfrau Vertriebsges M.B.H.

15:40 - 16:25

Table 5: 5+ Years of MasterControl—What's Next?

Conference Connect

SOLD OUT
How can long-time MasterControl users get even more out of the product? In this session, we'll explore advanced features, best practices, and strategies for optimising the product's value over time. Join us for insights on how to continue leveraging the product’s full potential after years of use.

PRESENTED BY

Matthew Seitz-Paquette

North America Quality Specialist

Fagron

Stephen Turnock

Senior Vice President Sales - EMEA

MasterControl

15:40 - 16:25

Table 6: Advanced QEM Q&A: Ask the Expert

Conference Connect

Is your organisation using or considering AQEM? Join our interactive session hosted by Patricia Santos-Serrao, Senior Director of Advanced QEM, to explore key features, address common challenges, and share best practices for successful implementation. This is a great opportunity to ask questions, exchange insights, and learn strategies to maximise the value of Product in your organisation.

PRESENTED BY

Jacqueline Scheurer

Senior Vice President, Product

MasterControl

Patricia Santos-Serrao

Senior Director of Product, Advanced Solutions

MasterControl

15:40 - 16:10

The Cutting Edge of Streamlined and Unified Quality Validation

Demo Theatre

MasterControl leads the industry in risk-based validation with our patented Validation Excellence (VxT) and Validation on Demand (VoD). Since initially launching with AQEM, customers have been able to validate their quality event processes in minutes, whenever they need—at the click of a button.  Join us to see VoD's improvements over the last year with VxT in MasterControl. You’ll also learn how MasterContol’s approach aligns with FDA guidance, and how the VoD approach simplifies and streamlines software upgrades and validation requirements. This session is great for quality professionals who are looking for the latest ways to streamline validation and ensure compliance.  

PRESENTED BY

Erin Wright

Vice President, Product Management

MasterControl

16:35 - 17:20

Beyond Execution: Building a Unified Manufacturing Platform

MC Innovation

Explore how Manufacturing Excellence (Mx) is delivering a comprehensive manufacturing platform. Discover all the ways Mx can help you manage every step in your manufacturing lifecycle—from incoming material inspection to finished products. Learn how Mx helps you streamline operations with production management, equipment oversight, flexible electronic logbooks, and materials management. And see how this unified platform is being shaped to drive efficiency, flexibility, and growth for manufacturers of all types. You’ll also get a look into what's coming for Mx in 2025 and 2026 and can ask our product team leaders how these changes will align with your priorities. This session is great for anyone who wants to learn more about what's coming next for Mx and how that can support their business.

PRESENTED BY

Katie Farley

VP of Product, Mx

MasterControl

16:35 - 17:05

Production Visibility with MasterControl Insights

Demo Theatre

Looking for a way to get maximum impact from Production Records? Join us for a dynamic 30-minute session showcasing how MasterControl Insights can help you across your entire manufacturing processes. Discover the breadth of pre-built, out-of-the-box dashboards and reports available in the product today, along with the ability to customise analytics to track and trend status. Get tips for customising the pre-built reports to meet your needs. See why MasterControl Insights is critical to pair with Production Records if you want better visibility into process, audit readiness or operational excellence. This session is great for quality and manufacturing professionals who want to unlock robust reporting and advanced analytics in MasterControl.

PRESENTED BY

David Toms

Senior Solutions Consultant

MasterControl

16:35 - 17:20

Table 1: Responsible GenAI in Action

Conference Connect

SOLD OUT
How can our industry unlock the potential of GenAI to improve quality and manufacturing without compromising sensitive data? In this session, Jon Beckstrand and Alex Kaplunov will share MasterControl’s vision for how GenAI can solve real-world challenges while outlining strategies to protect both customer and generated data. Join the conversation to hear practical approaches to balancing innovation and trust in a highly regulated space.

PRESENTED BY

Jon Beckstrand

CEO

MasterControl

Alex Kaplunov

Chief Technology Officer

MasterControl

16:35 - 17:20

Table 2: Insights and Q&A for New Users

Conference Connect

New to the product? Join us to connect with fellow newcomers and hear directly from a long-time customer about their journey, lessons learned, and tips for getting started. Bring your questions, meet the community, and leave with practical insights from your peers.

PRESENTED BY

Emma Jayne Bean

Science & Regulatory Quality Manager

British American Tobacco

Megan Allen

Customer Success Manager

MasterControl

16:35 - 17:20

Table 3: Driving End-User Adoption

Conference Connect

SOLD OUT
How do we ensure successful end-user adoption? In this session, we'll share key strategies for engaging your team, discuss overcoming adoption barriers, and identify ways to drive long-term success. Join us for actionable insights to boost user engagement and maximise product value.

PRESENTED BY

Scott Biddlecombe

Customer Success Manager

MasterControl

Jannick Meinecke

System and Process Owner

NextPharma

16:35 - 17:20

Table 4: Best Practices for Docs & Training Users

Conference Connect

Are you getting the most out of Docs & Training? In this session, we’ll share practical experiences, discuss best practices, and explore ways to optimise these critical solutions. Join us for a focused conversation on how to overcome common challenges and maximise MasterControl’s value in your organisation.

PRESENTED BY

Chris Tallo

Account Manager

Alexandra Kurz

Quality Manager

Mcm Klosterfrau Vertriebsges M.B.H.

16:35 - 17:20

Table 6: Advanced QEM Q&A: Ask the Expert

Conference Connect

Is your organisation using or considering AQEM? Join our interactive session hosted by Patricia Santos-Serrao, Senior Director of Advanced QEM, to explore key features, address common challenges, and share best practices for successful implementation. This is a great opportunity to ask questions, exchange insights, and learn strategies to maximise the value of Product in your organisation.

PRESENTED BY

Jacqueline Scheurer

Senior Vice President, Product

MasterControl

Patricia Santos-Serrao

Senior Director of Product, Advanced Solutions

MasterControl

18:00 - 22:00

Conference@Twilight

Embark upon a sightseeing dinner cruise down the Spree River. You’ll enjoy entertainment, networking, dinner and drinks as a tour guide offers a bevy of fascinating facts about landmarks along the way. You’ll see unforgettable views of Charlottenburg Palace, Museum Island, the Berliner Dom, and more. Finish the evening with live music, sunset views, and catching up with your colleagues. Transportation to the dock will be provided. Meet us outside the Berlin Marriott front doors at 18:00. We expect to return to the hotel by 22:00. 

Thurs. / May 15

Day 3

08:30 - 10:00

Keynotes

The Ultimate MasterControl Combo: Matt Lowe and Joseph Herath

Now, Next, Later; The Power of Mx: Mucahit Agirtmis and Katie Farley

Mx & Qx: An Axolabs–LGC Success Story: Willeke Swainston, Axolabs-LGC 

This is Where AI Gets Real: Sue Marchant and Jon Beckstrand

Hackathon Reveal: Erin Wright and Ryan Castro

Masters of Excellence Awards: Jon Beckstrand and Vanessa Osthues

PRESENTED BY

Matt Lowe

Chief Strategy Officer

MasterControl

Joseph Herath

VP, Product Management - Platform

MasterControl

Mucahit Agirtmis

Lead Product Manager

MasterControl

Katie Farley

VP of Product, Mx

MasterControl

Willeke Swainston

Quality Assurance Project Manager

Axolabs - LGC

Sue Marchant

Chief Product Officer

MasterControl

Erin Wright

Vice President, Product Management

MasterControl

Ryan Castro

VP, Software Engineering

MasterControl

Jon Beckstrand

CEO

MasterControl

Vanessa Osthues

Operations Program Manager

MasterControl

10:00 - 10:30

AM Break

10:30 - 11:00

Dive into MasterControl Asset Management

Demo Theatre

A Computerised Maintenance Management System (CMMS) is a critical part of regulated operations, ensuring that you can track and manage physical assets in labs, manufacturing facilities, and beyond. Join us and learn how, with MasterControl Asset Management, you can seamlessly manage a master list of all assets, equipment, and spare parts. See a demonstration of the critical components of the solution including lists, scheduling, traceability, and audit history. This session is great for quality and manufacturing professionals interested in learning how a modern CMMS can improve operations. 

PRESENTED BY

Greg Freitag

Sales Leader - Business Development

MasterControl

10:30 - 11:15

Maximising Mx with Logbooks

MC University 301

As the Mx platform grows, it’s important to understand how the products build on one another to support your business. In this session, we’ll take a deep dive into MasterControl Logbooks – which was launched at Masters Conference in 2024 – and see how new functionality can help you build a solid foundation for your manufacturing processes. This session is great for users who want to see the benefits of digitising their logbooks with MasterControl.

PRESENTED BY

Lynn Bryson

Senior Professional Sevices Consultant

MasterControl

10:30 - 11:15

Optimise License Utilisation with Automated User Management

Real-World Voices

The team at STADA Arzneimittel AG needed to get the most value out of their MasterControl licenses. Discover the various ways they automated user management, including a process that automatically deactivates users after three months of inactivity.  Get tips for reducing the effort it takes to manage account reactivation and how to improve the search process for Trainee roles. You'll also learn why they made the transition from concurrent to named user licenses, and how all these strategies reduced manual work and maximised license efficiency. This is a great session for anyone involved in the management of MasterControl licenses.  

PRESENTED BY

Petar Micic

Team Coordinator Global IT QA Platforms

STADA Arzneimittel AG

11:25 - 12:10

A Proactive Approach to End-User Error

MC University 101

Everyone can make mistakes. Even your end users. Join us to learn how to save time and frustration by being proactive about these mistakes from the beginning. Attendees will learn how to manage the five most common end-user errors and learn how to prevent some of them from happening at all. This session is great for admins with a large number of end users.

PRESENTED BY

Marc Baldwin

Technical Account Manager II

11:25 - 11:55

Streamline Operations with Electronic Logbooks

Demo Theatre

Looking to move away from paper Logbooks? Do you simply want to tick another box on your never-ending digital transformation to-do list? We're excited to show you how far MasterControl Logbooks has advanced over the past 12 months—including the addition of equipment tracking. Join us to get a demonstration of the latest features in action. And learn many of the ways digital logbooks can improve how your quality and manufacturing teams work. This session is great for quality and manufacturing professionals looking for a better logbooks solution.

PRESENTED BY

Mucahit Agirtmis

Lead Product Manager

MasterControl

11:25 - 12:10

The AI Advantage in Life Sciences: Boosting Validation Efficiency

Business Leadership

As the life sciences industry faces increasing regulatory demands and complex validation challenges, AI is emerging as a vital tool to streamline workflows and improve compliance. This presentation explores the practical applications of AI in life science validation and how it can enable real-time, data-driven decision-making backed by compliance standards. Join us to learn: 1) A practical understanding of AI applications in computer systems validation and requirements tracing, supported by quantitative performance metrics; 2) A framework for implementing AI in validation processes while ensuring data privacy and regulatory compliance; 3) Strategic insights into AI validation levels and maturity models for life sciences applications. This session is great for quality professionals looking to improve validation.  

PRESENTED BY

Martin Radecki

Managing Director

VEQTOR

Peter Gordon

Digital Innovation & Technology Lead

Veqtor Solutions

12:10 - 13:30

Lunch

13:30 - 14:15

Equipment Management: From Logbooks to Asset Control

MC Innovation

Join us to discover how MasterControl is transforming equipment management for quality and manufacturing teams. We’re making it easier than ever to centralise critical workflows and tasks with a modern, cloud-based CMMS that ensures seamless oversight while maintaining flexibility, agility, and configurability. Whether you need visibility on the status of physical assets daily, weekly, or annually—learn how our new CMMS can help you streamline equipment processes, increase visibility, reduce downtime, and achieve operational excellence without compromising your unique business requirements. This session is great for quality and manufacturing professionals who have a stake in asset control and equipment maintenance and management. 

PRESENTED BY

Mucahit Agirtmis

Lead Product Manager

MasterControl

Greg Freitag

Sales Leader - Business Development

MasterControl

13:30 - 14:15

Keeping Up with Advanced QEM

MC Innovation

Advanced Quality Event Management (QEM) added an incredible number of functionality updates in the past year. Come see the new features including: Lite templates; Insights dashboards; how to cancel, close, reopen, or revise an event; modifying future steps; improved search; Validation on Demand in production, and more. You’ll even get a sneak preview of what’s planned for the rest of 2025. This session is great for any quality professionals who want to learn about the latest and greatest solution in the field.

PRESENTED BY

Kevin Foley

Professional Services Consultant

MasterControl

13:30 - 14:00

Re-Think Your Processes with AI from MasterControl

Demo Theatre

SOLD OUT

Artificial Intelligence (AI) is poised to significantly streamline processes for life-sciences professionals like you. See how AI tools from MasterControl are designed to deliver practical, powerful, and compliant functionality to our customers in highly-regulated industries. Join us to get a first-hand look at our AI tools available today, which includes Exam Generator, Document Translator, and Document Summarizer. Learn how they are designed to be low-risk, user-friendly applications that will help you automate manual tasks, improve efficiency, and save time. This session is great for any attendee who wants to learn more about how MasterControl is responsibly incorporating AI into our suite of solutions. 

PRESENTED BY

George Hall

Senior Solutions Consultant

MasterControl

14:25 - 15:10

AI Governance at MasterControl: Our Path to Responsible Innovation

MC University 101

The AI governance landscape is rapidly evolving. Join us to learn how MasterControl is proactively interpreting and applying regulations and best practices in the development of our AI products. We will highlight key global regulatory developments—such as the EU AI Act and other emerging frameworks—that are shaping the future of responsible AI. You’ll also get an inside look at MasterControl’s internal AI compliance program, including some of our core policies, processes, and risk mitigation strategies. This session is great for anyone looking to get an understanding of the broader regulatory environment and how MasterControl is ensuring compliance at every level.

PRESENTED BY

Jake Walton

VP - Quality, Compliance and Privacy

MasterControl

14:25 - 15:10

Integrations Made Simple

MC University 401

You have a lot of different software tools, but it can sometimes feel like it's impossible to get the information from one to the other. Our new integrations strategy will make it much easier to send data from your batch records directly to other tools or solutions in your stack—such as enterprise resource planning (ERP). Join us to get a step-by-step demonstration of how it can work at your organisation. This session is great for quality and manufacturing pros who need a way to share MasterControl data with other applications.

PRESENTED BY

Bimali King

Technical Business Analyst

MasterControl

14:25 - 14:55

The Future of the Mx Operator Experience

Demo Theatre

Starting in June 2025, we will be revealing one of the biggest updates to the Operator Experience since we launched Manufacturing Excellence (Mx). This is your chance to get a sneak peek. Learn how these updates will increase uptime, streamline engagement, and further improve your experience with Mx. You’ll also see a demo of the new operator experience and have an opportunity to ask questions about the new interface. Current Mx customers who want to see how the product is evolving to deliver a better experience.

PRESENTED BY

Katie Farley

VP of Product, Mx

MasterControl

15:10 - 15:40

PM Break

[ { "key": "fid#1", "value": ["Everything else"] } ]