An Information Technology (IT) department provides its employees with access to resources as required for the performance and fulfillment of job duties.
Information technology policies and procedures ensure that employee use of an organization's computing and telecommunications resources supports its business and administrative goals. Effective support of an organization's mission necessitates following stated rules whenever information technology is used. This also means that employees should not interfere with the appropriate uses of information technology by others employed by the organization.
An Information Technology department might also have IT policies and procedures about handling forms-based data, particularly electronic data. Most companies use forms to collect data from customers, employees, vendors, and contractors. In the FDA and ISO environments, forms are heavily used to perform such data-capture activities as audits, out-of-specifications (OOS), electronic batch records (EBR), device history records (DHR), nonconformances, deviations, corrective/preventive actions, and customer complaints.
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