Sometimes an OOS is a sign of a bigger problem. If a corrective action preventive action (CAPA) is required, a CAPA form can be started directly from the OOS product. This reduces human error and ensures continuity.

Effective OOS management is vital to compliance. During an audit, companies have to show the documentation from an OOS. Our audit management system is connected to the rest of the QMS. A user can easily access all the information the auditor needs, when it's needed.

Recording, investigating and resolving an OOS requires documents and approvals. It's a challenge to do that using physical paper. A better option is a document control system that integrates with your OOS and has automated routing, delivery, approvals, escalation and approval.