MasterControl Customer Complaints™, an integrated part of the MasterControl quality suite, automates and manages customer complaint procedures in an efficient and cost-effective manner. Here are some of its robust features to ensure your system is always Compliant, Connected, and Complete:
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Sustained Compliance: MasterControl's customer complaint procedures software helps biotechnology companies attain and sustain FDA GMP compliance by optimizing the process of customer complaint management by speeding up the turnaround from complaint submission to resolution, and keeping the overall quality system always ready for FDA GMP inspections or ISO quality audits.
Integrated Quality Management: MasterControl connects the paperless customer complaint software with other quality processes for a holistic approach to quality management.
Enterprise-wide Product Application: MasterControl can handle every department's forms and documents-based processes with the help of customer complaint procedures software, making it an ideal enterprise-wide solution.
For more information about customer complaint procedures, please feel free to contact a MasterControl representative.