Companies consider their employees an “asset,” and their cumulative experience and expertise constitute an invaluable long-term asset. The concept of knowledge management refers to a company’s efforts to organize this cumulative experience, expertise, and knowledge holistically. It’s important for every company to systematically disseminate this invaluable resource through effective knowledge management training.
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Effective knowledge management training is particularly critical to life science companies, which are highly regulated. Life science companies develop and manufacture cutting-edge products that entail complex processes and highly specialized knowledge. In addition, they have to ensure that their processes comply with regulations. Transferring and managing knowledge within these organizations require an effective and efficient knowledge management training process.
For pharmaceutical, medical device, and blood and biologics companies, knowledge management training must cover training on CGMP principles, guidances, and regulations. For example, FDA regulations call for employees of organizations under the agency’s jurisdiction to have the appropriate qualifications and competency to perform their jobs effectively. This includes CGMP training on a continuing or periodic basis.
For general manufacturing companies that adhere to ISO quality standards, knowledge management training must help demonstrate personnel competency and employees’ understanding of GMP principles and standards as they apply to their jobs.
For example, both ISO 9001 and ISO 13485 call for a training control process that will help ensure that employees’ training needs are periodically assessed and addressed. These standards also call for maintenance of training records for each employee. ISO-compliant manufacturers should aim for a knowledge management training process that covers these basic requirements.
MasterControl Training is a robust software solution that can greatly facilitate and effectively implement a company’s knowledge management training process. It can automate any paper-based or hybrid training management process for greater efficiency and to help ensure regulatory compliance. Here are some of MasterControl Training’s benefits and advantages:
To learn more about MasterControl’s quality and compliance software, contact a MasterControl representative.