Training Management Software
Features & Benefits
Automating Training Distribution Management and Training Control / Tracking Processes for FDA and ISO Requirements
In FDA and ISO environments, companies are required to implement and document employee training to make sure that their personnel know how to perform their duties within company and industry guidelines. Adequate and continuous personnel training is deemed essential in manufacturing safe, reliable, and high-quality products. As a result, training control is critical to FDA and ISO compliance.
MasterControl Training™ is a robust, easy-to-use solution designed to effectively manage the training process and integrate it with other processes critical to regulatory compliance, such as CAPA, change control, audit, and customer complaints. Here's how MasterControl addresses some of the major challenges that companies face in implementing training control.


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MasterControl Training™ Software Solution |



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Inefficient Training Management System
The more employees a company has, the harder it is to track, follow-up, and verify their training, especially if they're in different locations working different shifts. A paper-based system is likely to result in voluminous paperwork, delays, or incomplete training tasks.
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Efficient Training Management and Tracking Software
MasterControl automates the routing and delivery of training tasks and even automatic grading of online exams. Provides a secure, centralized, and Web-based repository for all training-related documents.
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Disconnected Training Processes
Changes made to SOP and other key documentation almost always require new training. If the training process is not connected to change control and other quality processes, training tasks are likely to fall through the cracks.
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Connected Training Software System
MasterControl Training integrates the training process with the rest of the quality system for a holistic approach. For example, the resolution of a corrective action will trigger an engineering change, an SOP change, and training of employees on the new SOP.
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Poor Communication
Tracking calls for two-way communication. The training coordinator needs to inform all trainees about their tasks and trainees need to communicate back upon completion of training. In between, there's a need to remind people or escalate tasks. Paper-based and hybrid systems create unnecessary work with uncoordinated e-mail messages, phone calls, and face-to-face communication that are difficult to track.
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Efficient Communication Automates tracking and follow-up. Users are automatically notified about new training tasks. Upon completion of the task, the verifier is also automatically notified. Trainees have access to their training records with a personalized folder that shows past training, course due dates, and future training.
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Lack of Oversight
With a paper-based or hybrid system, it's hard to find out who needs what training when, or how many employees passed or failed the training. It's almost impossible to get the status of the training program in a timely manner.
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Increased Oversight: MasterControl Training's advanced analytics and reporting capability includes customizable reports and online charting. The training coordinator can run a report according to required training by trainee, completed training by job code, or pending training by course, and find out how many people have completed their tasks.
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Here's a summary of MasterControl Training's powerful features:
Online Exams - Regulatory bodies are increasingly seeking proof of personnel competency through the use of testing. MasterControl automates the assignment and follow-up of training tasks and even grading of online exams.
Training Curriculum - MasterControl allows development of a progressive training program through sequencing of training courses. As soon as a trainee completes a prerequisite, the next course is automatically launched.
Group Sign Off ? For companies with hundreds of employees being trained at once, verifying and signing off for each trainee can be time-consuming. With the group sign-off feature, the course instructor or verifier can sign off once for large groups of trainees.
Revision Control ? With MasterControl's automatic revision control, only one authorized user at a time can revise a particular training material. Trainers and course managers can rest assured that there are not multiple versions of a course being acted upon.
Connected Quality Processes ? MasterControl Training software connects training with other quality processes, so any course or linked document that has been changed and re-approved will automatically trigger training tasks for all affected trainees.
Advanced Analytics and Reporting ? MasterControl Training software automatically performs gap analysis for all training tasks ? all the time. It tracks and shows any training deficiencies that might jeopardize compliance. Training coordinators can monitor the entire quality management lifecycle, from input to closure. Managers will get the big "picture" with the help of the following reporting capabilities:
- Ability to dynamically capture, trend, and link data needed to solve problems, improve processes, and implement preventive measures. A variety of reports come standard, but companies can customize reports based on their needs.
- Data can be grouped together by a date interval and then charted over a date range.
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