MasterControl Exams™ - Training Exams Software

Software to Automate Training Exams and Employee Competency Testing for Regulatory Compliance

MasterControl Exams™ is a simple, effective way to ensure (and demonstrate to global regulatory bodies) that all employees have the competency to perform their job responsibilities. By eliminating the need to have employee competencies witnessed by a verifier, and by helping employees focus on what they need to learn by providing pre-exams, the application also saves companies time and money.

How can MasterControl Exams™ Benefit You?

The MasterControl Exams module, an optional upgrade to MasterControl Training, automates administering and grading exams, as well as documenting employee competencies.

Watch Customer Video MasterControl Training Module (2:29) How MasterControl Makes Your Job Easier (3:50)

Training Exam Testing and Competency Challenges		MasterControl Exams™ Software Solution
Disconnected Employee Training and Competency Without a method for testing employee competencies that’s connected electronically with the rest of a company’s quality system, companies can spend inordinate amounts of time administering, grading and recording the results of exams, or, alternatively, witnessing and verifying employee competencies.		Efficient Training Management and Tracking Software MasterControl Because the MasterControl Exams module is connected to MasterControl Training, once an employee completes a training course or receives a new SOP, s/he is immediately notified electronically of the need to take an exam. If an employee takes and fails an exam, s/he can be allowed to retake it. (Exam questions can be randomized so that employees receive different questions.)
Inefficient Training With a manual system the process of having to physically update training files can also result in omissions or errors—a significant drawback in a quality system.		Efficient Training System After an employee takes an online exam, his or her exam is auto-graded and instantaneously recorded. If the employee passes the exam, his or her training file is immediately updated.
System Overload Another drawback to a manual system is that it can easily become 0verloaded, resulting in some employees inadvertently “slipping through the cracks” and not reading an SOP associated with their job responsibilities.		Automatic Tracking By monitoring the training status of all employees, the MasterControl Exams module ensures that every employee who takes a training course or is affected by a new SOP takes the required exam.

Features

Exam questions
Exams can consist of any number of the following types of questions:

• True/False
• Multiple Choice
• Matching
• Sequencing
  
• Numeric (numeric questions require that employees perform calculations enter the results using their numeric keypad)

Other design options
An authorized user designing a test may also:

• Include weighted questions (employees receive more points for answering these questions correctly)
• Require that employees answer certain “required” questions correctly in order to pass the exam
• Specify that questions be randomized (“required questions” will be on all versions of a randomized exam)
• Specify the number of exam “retakes” allowed
  

The purpose of the pre-exam
If a “pre-exam” is associated with a course, a trainee will not be able to take the final exam until s/he completes the pre-exam. The pre-exam can be useful in highlighting important or new topics/information that employees should focus on when taking a course or reviewing a new SOP.

Taking exams
An employee selects the exam s/he needs to take from a list of training tasks. When the exam opens, the employee can begin answering questions. When s/he is finished, the exam is auto-graded and the grade is recorded. The employee is shown which questions s/he answered correctly and which answers were incorrect and whether s/he passed or failed the exam. If a failing grade is received, and the course option allows employees to retake the exam, the employee will be required to do so (i.e., the signoff button will be grayedout inactivated).

Alternatively, if the employee has retaken the exam the allotted number of times permitted and has no “retakes”left, the signoff button will be activated, and the action button to start the exam will be removed.

The results for all exams will be recorded and visible for the verifier when reviewing the task.

• If an employee passes the exam, s/he can sign off on the training task and the task will be sent to the verifier if verification is required. If verification is not required the task will be marked complete and the employee’s training file will be updated automatically.
  
  
• If an employee fails the exam (including all exam retakes), s/he is required to sign off on the task, which then goes to the verifier, whose only option is to send the task back to the employee. The verifier and employee can then work together to help the employee pass the exam.
  

Summary
The MasterControl Exams module is connected to the rest of the MasterControl quality system, streamlining the exam administration process. This greatly enhances the value of a company’s quality system by ensuring that there is evidence of employee competency necessary for the effective performance of their job responsibilities. It can also save companies a great deal of time and money, primarily by eliminating the need to have employee competencies witnessed by a verifier and by providing pre-exams that help employees focus on what they need to learn.