MasterControl QAAD - Quality Issues

Software System for Automating Audit Quality Issues and Quality Issue Processes

MasterControl QAAD™ can be used to automatically import quality issues raised anywhere within a company. The MasterControl QAAD software solution manages quality issues through to closure according to user-defined procedures, assuring management that corrective and preventative actions are being captured and managed according to company policy. An essential tool for all quality departments, MasterControl QAAD allows departments to perform root cause analysis, determine risks and analyze resources.

Advanced trending tools make it possible for MasterControl QAAD users to quickly identify issues that impact quality and cost, and to ensure appropriate follow-up and action. Features of the trending tools include:

• Data analysis for trend and metric reporting
• Search refinement
• Search across disciplines
• Ability to export to Microsoft Excel spreadsheets

To help customers deal with all types of quality issues, MasterControl QAAD incorporates the following regulatory features:

• The GLP module is designed specifically to assist quality groups working under the non-clinical Good Laboratory Practice (GLP) requirements of OECD, U.S. CFR Title 21, and the U.S. CFR Title 40.
  
• The GCP module is designed to assist quality groups working under the Good Clinical Practices requirements of ICH GCP and ICH GCVP. 
• The GMP module is engineered to assist quality groups working under Good Manufacturing Practices of the U.S. CFR Title 21 and 91/356/EEC. 
• The GLP module contains all the functionality necessary to meet OECD requirements for the regulated master schedule, QA statements, and multi-site studies; the module also has a study-based, process inspection management tool.
  
• The GCP module generates the GCP compliance statement.
  
• The GMP module can be used for batch release reviews.
  
• All modules (GLP, GCP, and GMP) track the status of internal and external sites, including vendors and suppliers.

Features and Benefits of the MasterControl QAAD Quality Software Solution for Quality Issues

Life sciences: MasterControl QAAD is the demonstrated leader in provision of solutions for research and development quality groups in highly regulated industries. More than half of the top 20 pharmaceutical companies alone rely on MasterControl QAAD for their quality management within R&D groups.

Consolidated: MasterControl QAAD unites all quality programs into a single comprehensive system, enabling validation and support efforts to be shared across an organization. The solution provides maximum flexibility without the need for vendor intervention, external consultants, or additional programming. MasterControl QAAD includes all the necessary tools within the standard off-the-shelf product—users decide which features to use without being required to purchase costly add-on options.

Cost effective: MasterControl QAAD is intuitive and reduces training time, bringing a rapid return on investment at an amazingly low total cost of ownership. Staff resources are optimized by the MasterControl QAAD solution's scheduling and planning tools.

Compliant: MasterControl QAAD is fully compliant with U.S. 21 CFR Part 11. Specific functionalities related to GLP, GCP, GMP are included within the standard off-the-shelf product. The comprehensive solution is based on a flexible access security model, and provides crucial compliance-oriented features such as audit trails and electronic signatures.

Flexible: MasterControl QAAD has core business processes available “out of the box” and predefined workflows that users can either modify or utilize to create a completely new workflow. This means that you can easily update the system to conform with your procedures without using consultants. This contributes to keeping ownership costs low.

Electronic Tracking and Distribution: A paperless solution, MasterControl QAAD incorporates full electronic activity recording and distribution features, including response receipt and CAPA tracking.

Robust Reporting Tools: MasterControl QAAD comes with data trending, metrics, and compliance surveillance tools to help monitor quality and compliance statuses. The solution incorporates trending/metrics data, risk assessment and root cause analysis to increase the overall effectiveness of quality and compliance surveillance.

Language Translation Tools: The system's language capabilities can translate dictionary data and display system field labels in the user's local language (using either single or multi-byte characters).

Reduced Implementation Time: Business processes are pre-mapped in the standard off-the-shelf product, reducing the time needed to implement the software.

About MasterControl QAAD for Quality Issues 
MasterControl’s QAAD™ software solution is a user-configurable, validated, off-the-shelf tool designed and developed by QA, for QA. Whether your company is a small start-up, a division of a larger organization, or a corporate group, we understand your business. Regardless of the organization's size, users can configure MasterControl QAAD to effectively manage quality, compliance and CAPA programs. Versatile tools allow users to manage dictionary terminology, create custom screen labels, configure workflows, and design templates.

If your organization is responsible for GLP, GCP, GMP, environmental audits, vendor management, and/or Pharmacovigilance/product safety audits, MasterControl QAAD can be deployed as a local or global solution to meet all your audit needs. The MasterControl QAAD solution provides a centralized database that can be used in one or more areas with as much or as little sharing of workflows and dictionary data as the user requires. The solution harmonizes processes between audit groups and across audit groups. By having built-in regulatory requirements (i.e., GLP multi-site study capabilities, QA statements, a GLP master schedule, audit certificates, as well as batch release, “qualified person” tools, supplier evaluation, clinical trial monitoring and key data capture) MasterControl QAAD meets the specific needs of all research and development quality groups.

MasterControl QAAD gives companies the freedom of automated processes, replacing inefficient paper-based systems with an electronic system that allows users to:

• Create quality and compliance plans
• Manage resources and projects
• Write quality and compliance findings directly into the database
• Perform peer review/approval prior to issuing reports
• Electronically issue results to a document or web browser
• Remotely record findings

The MasterControl QAAD solution's web-based response features allow personnel to electronically receive findings and comments, respond to them, and track the status of individual CAPAs. Workflows can be configured to manage follow-up and implementation status, with email reminders automatically generated as due dates approach.

Numerous standard reports, as well as an ad-hoc query tool, provide compliance trend and metric analyses, CAPA status, and the status of studies, projects and activities. Security features, audit trails, and compliance with U.S. 21 CFR Part 11 are all standard features. Global deployment is simplified by the system's multiple language capabilities, which include single- and multi-byte characters.

Related Items:

• FDA GLP Regulations for Non-Clinical Laboratory (21 CFR Part 58)
• GLP Statutory Instrument
• OECD Revised GLPs
• GPO Access Online CFR