NEWS - MasterControl Expert to Teach Workshop on Innovation and Problem Solving at 2011 SQA Annual Meeting

SALT LAKE CITY, UTAH, USA - February 9, 2011 - MasterControl's Ken Peterson, a nationally- recognized authority on regulatory and compliance process management, is slated to address the 27th Annual Meeting & Quality College for the Society of Quality Assurance. The national conference will be held at the JW Marriott Hill Country resort in San Antonio, Texas March 27 - April 1, 2011.

His workshop is entitled "Innovation and Analysis: A New Approach for Problem Solving." Peterson will teach a process in this workshop that shows how to design and generate new ideas and put them into use.

"Innovation is the key to continuous improvement," Peterson says. "To surpass the competition, ideas must be cultivated on the job every day. This workshop allows participants to learn a new innovative process that they can take back to work and begin using immediately. The method I'll teach is a fun and exciting one that will help them take their ideas and transform them into solutions when they return to the office."

"Too often we focus only on compliance and not what can make the process and products better," he continues. "This workshop will reposition a participant's thinking from always worrying about the cause of a problem to a process of approaching the problem differently. There really is a good balance between finding cause and investigating and throwing out the rule book and creating. Participants will learn this process."

In this 90-minute workshop, participants will:

  • Recognize their own potential for "high performance" innovation and creativity
  • Hear about barriers to creating innovative solutions
  • Learn about the four "best practices" of innovation
  • Learn a process to transform breakthrough ideas into practical, business-focused solutions

Peterson is a popular workshop leader who serves as MasterControl's Director, Quality Solutions. He has more than 25 years' experience in consulting and organizational change, quality management and product development. His responsibilities at MasterControl Inc. include enhancing the Quality Management System solution product offering and incorporating best practices for managing CAPA within the MasterControl solutions.

During the week-long meeting, MasterControl experts will be demonstrating solutions engineered to improve life science companies' business processes (Booth #12) such as:

About MasterControl
MasterControl Inc. produces software solutions that enable companies doing business in regulatory environments to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle. MasterControl software is known for being easy to implement, easy to validate and easy to use. MasterControl solutions include quality management, document management/document control, product lifecycle management, audit management, training management, bill of materials, supplier management, submissions management, and more. Supported by a comprehensive array of services based on industry best practices, MasterControl provides our customers with a complete information management solution across the entire enterprise. For more information about MasterControl, visit, or call: 800-825-9117 (U.S.); +44 (0) 1256 325 949 (Europe); or 03-6801-6147 (Japan).